Top Entry Level Jobs in Detroit, MI
As a SOC Analyst, you will monitor security events, perform threat analysis, and respond to incidents. Responsibilities include developing response procedures, providing guidance to the security team, and staying updated on security threats. You will work independently with customers and troubleshoot basic issues.
As a Standard Apps Tier 1 Support Specialist, you'll provide support to customers by handling inquiries and resolving issues through calls and emails. You will document customer interactions in the CRM, maintain product knowledge, and ensure compliance with company policies. Your aim will be to enhance customer satisfaction and meet performance metrics.
As Manager of Fantasy Sports Operations, you will lead a team managing day-to-day operations for Pick6, develop content merchandising strategies, implement testing plans to improve performance, and collaborate with cross-functional teams using data to identify trends. You will also create presentations for both technical and non-technical audiences.
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The Catastrophe Analyst role at CNA involves analyzing catastrophe impacts, creating portfolio models using catastrophe models, providing insights from data analysis, developing catastrophe strategies, and building reporting dashboards. The position also requires collaboration with various teams and presenting findings to senior management.
The Global Supply Planner at Samsara will oversee the hardware supply planning process, develop rolling 12-month production and capacity plans, and make critical decisions to improve customer service and minimize inventory costs. The role involves collaboration with regional planners and cross-functional teams, monitoring supplier performance, and providing actionable insights on logistics and production.
As a Customer Implementation Specialist, you will serve as the main contact for insurance carriers implementing new download types, coordinate projects, provide technical support, and train customer service staff on Ivans Exchange while ensuring customer satisfaction.
The Customer Success Operations Analyst will support operational aspects of the Customer Success team, focusing on data analysis, reporting, system administration, and process improvement. Responsibilities include creating reports, standardizing business reporting, and maintaining Customer Success tools for data integrity and performance.
The Copywriter will create compelling content for SoFi's social media platforms, collaborating with creatives to develop standout campaigns and drive member engagement. Responsibilities include maintaining brand voice, developing evergreen content, and keeping up with social media trends.
The Customer Success Specialist manages a portfolio of small customer accounts, focusing on automation, client retention, and upsell opportunities. Responsibilities include driving end user engagement, understanding customer behavior for improvement, developing tech touch programs, and collaborating with internal teams to ensure customer satisfaction and alignment with business goals.
The Legal Operations Lead will manage the implementation of technology platforms for the legal team, including a contract lifecycle management platform, and act as the system administrator for existing tools like Zendesk and DocuSign. Responsibilities include project management, overseeing technology usage, and collaborating with legal team leaders.
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