Top Customer Success Jobs

Own assigned accounts as the primary point of contact, build strong client relationships, monitor customer health, reduce churn, manage implementations and escalations, collaborate cross-functionally, track success metrics, and ensure customers achieve value from the product.

Manage mid-market accounts to drive adoption, retention, and expansion. Own renewals, monitor usage, deliver trainings and executive business reviews, identify upsell opportunities, and resolve customer issues to maximize account value.

Lead engagement and growth for enterprise customers, drive adoption and retention, manage billing/administration, deliver QBRs and strategic recommendations, remove adoption roadblocks, partner with Sales/RevOps/Product for upsells and renewals, and represent customer needs internally. Travel to customer sites and events as required.

Manage the full lifecycle for enterprise customers: onboarding, adoption, renewals, and expansion. Act as primary contact and technical consultant, drive product adoption, gather customer feedback, and implement repeatable processes to maximize customer value and business outcomes.

As a Customer Success Manager, you will manage customer relationships, drive satisfaction and retention, and build internal processes for scaling success within healthcare.

The Client Success Advisor manages client relationships, ensuring retention, expansion, and quality delivery while coordinating between teams and addressing client needs effectively.

Manage client relationships and contractor compliance accounts using platforms like Avetta, ISNetworld, and Veriforce. Serve as primary client contact, review and maintain compliance documentation, monitor account health, resolve escalations, educate clients on workflows, analyze trends for process improvements, and coordinate with offshore support and internal teams to ensure accurate records and strong compliance outcomes.

The Customer Success Manager at Antenna will manage critical customer relationships, ensuring engagement and growth through tailored applications of Antenna's data and products.

Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.

As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.

As a Strategic Customer Success Manager, you'll manage key customer relationships, drive platform adoption, execute commitments, and identify growth opportunities while ensuring customer satisfaction and retention.

The Enterprise Customer Success Manager at Overstory manages strategic accounts, drives organizational change, ensures product adoption, and identifies expansion opportunities in California's utility sector.

As Founding Customer Success Manager, you'll establish customer success processes and handle high-value customer relationships for retention and expansion.

The Client Success Associate manages post-sales relationships, launching campus ordering, driving engagement, and ensuring client satisfaction through data-driven strategies and cross-functional collaboration.

The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze data for insights, and ensure customer satisfaction.

The Senior Customer Success Manager will lead customer relationships, drive engagement, provide actionable insights, and ensure client satisfaction with Similarweb's platform, focusing on achieving positive business outcomes.

As a Senior Customer Success Manager, you will build long-term client relationships, provide insights for business goals, drive platform engagement, and mitigate churn risks while developing expertise across Similarweb's product offerings.

The Senior Customer Success Manager will drive measurable customer outcomes, scale success through AI and automation, and own the full customer lifecycle, while building processes and frameworks for the Customer Success team.

The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.

As a Customer Success Manager, you will lead initiatives to enhance customer outcomes, manage accounts, and collaborate with engineers to optimize our SaaS platform.

The Customer Success Engineer will provide post-sales technical leadership, guide customers, and resolve technical issues while collaborating with cross-functional teams.

The Client Success Manager ensures positive client experiences, builds longstanding relationships, resolves issues, oversees client communication, and manages project execution while collaborating cross-departmentally, all to enhance client satisfaction and business growth.