Top Customer Success Jobs

Manage a book of enterprise customers to drive adoption, renewals, and expansion for Chromatic and Storybook. Monitor customer health, surface risks, run business reviews, partner cross-functionally with Sales/Product/Engineering, create account plans, analyze usage metrics, and build scalable CS processes and playbooks.

The Senior Customer Success Manager at Thrive oversees customer relationships, ensuring successful delivery and engagement with Thrive's AI-powered solutions while managing renewals and expansion opportunities.

The Customer Success Manager at Zenoti ensures that clients effectively adopt and utilize the platform, focusing on relationship-building, problem solving, and driving customer satisfaction and retention through data-driven strategies and collaboration across teams.

Manage client accounts to grow revenue and engagement through regular reviews, proposals, SOWs, onboarding coordination, project management, and relationship-building. Present solutions, resolve critical issues, maintain industry knowledge, and track activities in the CRM/sales platform.

Manage customer relationships, drive product adoption, facilitate onboarding, address customer issues, and collaborate with teams to enhance customer experience and process.

As a Senior Customer Success Manager, you'll oversee customer accounts, ensure satisfaction and adoption, and collaborate with various teams to improve customer experiences and renew contracts.

Manage a ~40–50 account portfolio to drive adoption, retention, renewals, and expansion. Deliver executive-level reviews, coordinate cross-functional support, monitor product usage and account health, provide data-driven insights, and act as primary customer escalation and advocate for product and service improvements.

Manage client relationships and case progression from intake through resolution for family law matters. Coordinate with attorneys, draft and manage documents, resolve escalations, identify process improvements, track client success metrics, and drive growth through proactive client support.

Manage enterprise customer accounts to maximize satisfaction, retention, adoption, NPS, and expansion. Build strong customer relationships, execute lifecycle strategies, collaborate with sales/product/leadership, and drive growth through usage and renewal initiatives.

Manage relationships with advertising partners, guiding them through onboarding and campaign launches, providing performance analysis, and collaborating with internal teams to enhance the advertiser experience.

The Customer Success Engineer will enhance customer satisfaction through technical support, training, and successful platform adoption, while engaging directly with clients to optimize their investment in Cyera's data security solutions.

This role involves ensuring customer success by providing technical expertise, driving onboarding, managing customer relationships, and optimizing product adoption, while addressing challenges and mentoring team members.

Provide executive assistant support to the CS VP and operational support to the Customer Success team, managing onboarding projects, CRM and data transfer tasks, tracking KPIs, documenting processes, using Asana and Excel, and coordinating cross-functional activities to improve onboarding and client operations.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

As a Senior Customer Success Manager, you'll autonomously manage a portfolio of mid-market and enterprise customers, enhancing relationships and ensuring measurable outcomes while collaborating with teams on implementations and scalability projects.

As a Senior Customer Success Manager, you will manage a portfolio of Mid-Market and Enterprise customers, ensuring their success through onboarding, implementation, and relationship management. You'll drive measurable outcomes, identify opportunities for expansion, and provide valuable insights to influence product development.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

Manage enterprise customer relationships, ensuring successful robotics deployment, aligning outcomes with business goals, and driving account growth through effective communication and cross-functional coordination.

The Customer Success role at Meter involves managing accounts, ensuring successful transitions for customers, and maintaining high-quality service across various industries. Responsibilities include launching products, forecasting quarterly pipelines, and collaborating with teams to enhance customer experiences.

The Customer Success Manager will build strong relationships with clients, support robot deployment, troubleshoot issues, and drive customer growth by collaborating with cross-functional teams.

Provide email and chat support to Way clients, diagnose and resolve platform, integration, and CSS issues, escalate to Product/Engineering as needed, maintain support documentation and KCS resources, use AI support tools to speed diagnostics, and coordinate with Customer Success.

The Client Success Manager engages with clients to enhance satisfaction, drive retention and growth, and manage upsell conversations, while coordinating solutions and leading QBRs.

The Senior Client Success Manager will manage relationships with law firms, driving outcomes and ensuring client satisfaction through strategic insights and data-driven solutions.

The Enterprise Customer Success Manager at Nightfall AI will oversee customer journeys, manage renewals and expansions, provide strategic guidance, and ensure customer satisfaction while leveraging AI technology.

Lead and build Covera's Center of Excellence Customer Success function for jumbo employer and health plan clients. Own strategic client relationships, act as executive advisor, manage onboarding and sales handoffs, deliver recurring performance reporting and QBRs, identify renewal and expansion opportunities, and coordinate internal teams to ensure ROI and client advocacy. Role requires travel to customer meetings and industry events.