Top Customer Success Jobs

The Customer Success Representative will oversee client onboarding, provide product support, conduct check-ins, and create client resources to ensure software value retention.

As a Customer Success Manager, you'll onboard customers, provide ongoing support, and help build and lead the customer success team, emphasizing detail orientation and customer interaction.

Manage a mid-market book of employer clients in the Northeast, build relationships with clients and brokers, drive renewals and upsells, deliver performance reporting, and act as a healthcare benefits consultant to achieve strategic account goals.

Own post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers. Build relationships, drive adoption and renewals, conduct business reviews, surface product feedback, and collaborate cross-functionally to improve customer outcomes and upsell opportunities.

As an Enterprise Customer Success Manager, you'll guide clients in adopting Harvey’s technology, ensuring they derive maximum value, manage relationships, and monitor success metrics for high ROI.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

As a Technical Customer Success Manager, you'll advise organizations on using Appian's software for business transformation, ensuring adoption and success through strategic partnerships and risk management.

As a Technical Customer Success Manager, you will drive customer engagement and adoption of Appian's platform, ensuring clients meet their goals through strategic advisement and effective use of technology solutions.

The role involves advising customers on business goals, driving software adoption, mitigating risks, and ensuring long-term growth through Appian's technology solutions.

As a Technical Customer Success Manager, you'll drive customer adoption of Appian's software, establishing yourself as a trusted advisor and ensuring alignment with business goals while mitigating risks to customer success.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

The Customer Success Manager will oversee the customer lifecycle, ensuring satisfaction and retention, identifying expansion opportunities, and delivering training and value to clients in the medical imaging sector.

Manage client requests, perform WordPress maintenance, coordinate with the development team, and enhance client relationships through effective communication and project management.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

As a Customer Success Representative, you will enhance customer relationships through training, onboarding, and ongoing communication, focusing on achieving customer success and retention.

The Customer Success Manager will build strong relationships with clients, support robot deployment, troubleshoot issues, and drive customer growth by collaborating with cross-functional teams.

As a Customer Success Manager, you'll develop relationships, understand client goals, drive platform adoption, and enhance organic search performance.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

Manage a high-volume, pooled book of Growth and Mid-Market customers via programmatic onboarding, outcome-based engagement, data-driven risk mitigation, and scalable automation to drive faster time-to-value, retention, and expansion.

Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.

The Manager, Customer Success will lead a team of Customer Success Managers to enhance client relationships, drive customer success initiatives, and advise on the adoption of Alteryx solutions to meet strategic goals.

The role focuses on managing customer success post-implementation, ensuring adoption of the platform, facilitating engagement, and identifying expansion opportunities while collaborating with cross-functional teams.

Manage customer relationships, drive product adoption, facilitate onboarding, address customer issues, and collaborate with teams to enhance customer experience and process.

The Client Success Manager will manage US clients' email marketing campaigns, develop strategies, monitor performance, and improve workflows with tech tools.

The Customer Success Manager will manage relationships with self-storage operators, ensuring successful onboarding, adoption, renewals, and expansion. Responsibilities include partner collaboration, performance monitoring, renewal conversations, and providing product feedback while maintaining internal systems.