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Top Customer Success Jobs
Music
The Director of Customer Experience Design at Bose leads the CX Design Team to create seamless customer experiences across all touchpoints. This role focuses on transforming customer journeys through design thinking and collaboration, driving strategies and solutions that enhance user satisfaction and brand value. Responsibilities include leading interdisciplinary design teams, spearheading transformation projects, and fostering a dynamic and innovative team environment.
Top Skills:
Design ThinkingDigital DesignService Design
Big Data • Machine Learning • Software • Analytics
The Strategic Customer Success Manager at Alteryx is responsible for driving success for strategic customers, acting as a technical advisor, conducting training sessions, and advocating for customer needs. They establish trusted relationships, help customers achieve their business goals, and ensure product adoption.
Top Skills:
PythonSQL
Semiconductor
The Guarantee Services Representative provides front-line support for GAF's commercial guarantee process. Responsibilities include assisting customers via inbound contact channels, managing inquiries, resolving issues, and maintaining strong customer relationships. The role involves cross-functional support for Sales Operations and participation in ongoing training to enhance skills and achieve departmental KPIs.
Featured Jobs
Healthtech • Payments • Software
The Technical Support Analyst at Waystar provides exceptional support to clients through phone, online requests, and live chat. Responsibilities include troubleshooting client issues, utilizing internal systems to research solutions, and enhancing product knowledge for better client interactions.
Top Skills:
Ansi X12
Fintech • Insurance
The Confirmation Specialist is responsible for confirming supply order needs via calls and emails, ensuring compliant shipments, and providing support to the Account Management department. The role also includes collecting medical documentation, handling customer service issues, and coordinating with Medicare patients.
Information Technology • Consulting
The Strategic Client Executive serves as the primary contact for assigned clients at Zelis, managing client relationships, driving revenue growth, ensuring client retention, and conducting business reviews. Responsibilities include fostering deep connections with clients, overseeing financial plans, mitigating risks, and optimizing product usage while aligning solutions with clients' business goals.
Other
The Credit Services Associate I is responsible for providing customer service, responding to inquiries regarding account information, processing orders, and resolving customer issues. The role involves accurate information entry, monitoring orders, and documenting interactions in business systems to ensure timely responses to customer requests.
Digital Media • Events • Music
The Director of Customer Support at iHeartMedia will enhance customer service, ensuring efficient operations, and improve customer loyalty by overseeing support engineers, developing policies, analyzing feedback, and leading strategic initiatives to boost satisfaction and retention.
Top Skills:
C#JavaPython
Retail
As a Vetco Customer Advisor, you will provide exceptional customer service, assist veterinarians with pet care, and recommend services to pet parents at various clinics. You'll work closely with a team to support both pets and their owners while traveling between clinic locations and fostering a friendly atmosphere.
Real Estate
The Technical Support Specialist will provide comprehensive IT support, troubleshoot hardware and software issues, manage Office 365 accounts, and support Office applications. The role involves collaborating with infrastructure teams, demonstrating excellent communication, and escalating IT tickets as necessary to maintain smooth operations.
Top Skills:
macOSWindows
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