Top Customer Success Jobs

The role involves delivering customer success through impactful relationships, leading implementations, solving problems, and crafting data-driven solutions for clients in the eCommerce or healthcare sectors.

The Client Success Manager engages with clients to enhance satisfaction, drive retention and growth, and manage upsell conversations, while coordinating solutions and leading QBRs.

The Customer Success Engineer supports gig customers by guiding API integrations, translating technical concepts, and ensuring efficient onboarding workflows. Responsible for customer engagement, technical demonstrations, and improving developer resources.

The Customer Success Director will manage senior-level relationships, provide risk and compliance expertise, influence program designs, and translate customer needs into product requirements, acting as a trusted advisor for gig economy clients.

As a Customer Success Manager, you will manage client relationships, drive onboarding, provide support, monitor health metrics, and translate client feedback into product insights.

The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

The Customer Success Manager will drive customer acquisition, manage relationships, coordinate demos, and attend industry events, focusing on sustainable agriculture solutions.

The Customer Success Representative will oversee client onboarding, provide product support, conduct check-ins, and create client resources to ensure software value retention.

As a Customer Success Manager, you'll onboard customers, provide ongoing support, and help build and lead the customer success team, emphasizing detail orientation and customer interaction.

Manage a mid-market book of employer clients in the Northeast, build relationships with clients and brokers, drive renewals and upsells, deliver performance reporting, and act as a healthcare benefits consultant to achieve strategic account goals.

Own post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers. Build relationships, drive adoption and renewals, conduct business reviews, surface product feedback, and collaborate cross-functionally to improve customer outcomes and upsell opportunities.

As an Enterprise Customer Success Manager, you'll guide clients in adopting Harvey’s technology, ensuring they derive maximum value, manage relationships, and monitor success metrics for high ROI.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

As a Technical Customer Success Manager, you'll advise organizations on using Appian's software for business transformation, ensuring adoption and success through strategic partnerships and risk management.

As a Technical Customer Success Manager, you will drive customer engagement and adoption of Appian's platform, ensuring clients meet their goals through strategic advisement and effective use of technology solutions.

The role involves advising customers on business goals, driving software adoption, mitigating risks, and ensuring long-term growth through Appian's technology solutions.

As a Technical Customer Success Manager, you'll drive customer adoption of Appian's software, establishing yourself as a trusted advisor and ensuring alignment with business goals while mitigating risks to customer success.

The Customer Success Manager will oversee the customer lifecycle, ensuring satisfaction and retention, identifying expansion opportunities, and delivering training and value to clients in the medical imaging sector.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

Manage client requests, perform WordPress maintenance, coordinate with the development team, and enhance client relationships through effective communication and project management.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

The Customer Success Manager will build strong relationships with clients, support robot deployment, troubleshoot issues, and drive customer growth by collaborating with cross-functional teams.

As a Customer Success Representative, you will enhance customer relationships through training, onboarding, and ongoing communication, focusing on achieving customer success and retention.

As a Customer Success Manager, you'll develop relationships, understand client goals, drive platform adoption, and enhance organic search performance.