Top Customer Success Jobs
The Customer Experience Manager will manage operations within the Employee Benefits team, ensuring client expectations are met, overseeing team performance, analyzing call center data, and collaborating with the Employee Benefits corporate team. The role requires strategic guidance, complaint resolution, and continuous improvement of the employee and customer experience.
The Renewal Specialist focuses on achieving renewal objectives related to occupancy, revenue, and customer success. Responsibilities include reviewing reports to identify areas for operational improvement, communicating lease terms with residents, and managing follow-up on renewal responses.
The Client Relationship Executive will manage and cultivate relationships with clients, ensuring high satisfaction and operational excellence. Responsibilities include overseeing client needs, developing strategies to improve their experience, and acting as the voice of the client within the organization. The role involves maintaining long-term partnerships and driving value through Enlace's services.
Featured Jobs
The Insurance Precertification Specialist will verify insurance, obtain referral authorizations, process claims, and ensure collections are handled correctly while adhering to front office procedures and policies.
The Insurance Verification Specialist will verify client information via phone, ensure compliance with insurance policies, and maintain relationships with insurance agencies. Responsibilities include conducting phone verifications, data entry, providing reports, and collaborating with team members to achieve goals while maintaining professionalism.
The Partner Quality Specialist I reviews marketing materials for compliance with guidelines, answers Partner inquiries, submits issues for resolution, facilitates program implementation, trains Partners on marketing submission, builds relationships, and conducts quality reviews while ensuring SLAs and Quality Review scores are met.
The Partner Success Manager at Contentstack will oversee partner enablement and training to ensure successful implementation of Contentstack products. Responsibilities include creating certification plans, maintaining product knowledge, advising on product adoption strategies, and enhancing partner revenue generation through effective engagement and best practices.
As an Insurance Verification Specialist, the primary responsibility involves verifying insurance information through phone interactions, maintaining professional relationships with insurance agencies, performing accurate data entry, and reporting progress to management. The role also includes managing verification projects and ensuring compliance with insurance policies.
The Customer Success Manager for the LATAM market partners with customers to understand their business objectives, deliver ROI, drive product adoption, and ensure customer engagement and retention. The role involves educating customers on product features and advocating for their needs internally.
The Enterprise Sales Executive is responsible for creating incremental license revenue growth by managing key enterprise software accounts. This role involves developing trusted relationships with C-suite stakeholders, executing sales strategies, and driving growth through software license and services targets. The role also requires collaboration with various cross-functional teams to solve client issues and position software products effectively.
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