Top Customer Success Jobs

The Customer Success Manager will manage relationships with ~100 customers, driving feature adoption, retention, and revenue growth while ensuring they achieve business objectives using Paperless Parts' software.

In this leadership role, you will oversee customer success, retention, and support strategies for enterprise SaaS clients, ensuring product adoption and long-term customer advocacy while leveraging AI tools for efficiency and innovation.

Lead and scale an AI Success organization (15–30 people) to drive AI product adoption, improve retention/expansion (GRR/NRR), build forecasting and predictive health models, create cross-functional playbooks and responsible-AI governance, and own executive engagement and portfolio-level commercial outcomes.

In this role, you'll support client communications, partner with service teams for client training, and track enterprise initiatives for improved client experiences.

The Customer Success Manager is responsible for technical account management, customer onboarding, training, and ensuring successful software deployments for WinCan's customers.

Lead and scale the Account Management organization across SMB, Midmarket, and Enterprise. Build structure, incentives, playbooks, and performance management; drive retention and growth; oversee technical onboarding, project management, and cross-functional partnership with Sales, Product, Engineering, Solutions Engineering, Operations, and Marketing.

Lead end-to-end customer operations and strategic account management, drive product testing/QA, streamline production and operational processes, create customer-facing content (case studies, testimonials), manage contracts/billing/orders/repairs, and advocate for customers and market adoption while partnering closely with the CEO to scale Stel Life's healthtech offerings.

The Customer Success Manager at SS&C will build relationships, manage renewals, support customers, and develop success strategies.

Build and own scaled customer success systems: health scoring, lifecycle automation, CSM engagement workflows, unified customer intelligence, and automated renewal/expansion motions. Partner cross-functionally to drive adoption, retention, and ARR growth while establishing repeatable, AI-powered programs across managed customers.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

As a Client Success Manager, you'll build strong client relationships, manage marketing campaigns, analyze performance, and identify growth opportunities while ensuring client goals are exceeded.

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.

Lead strategic client relationships, develop customer success strategies, mentor teams, analyze metrics, and drive retention and growth for enterprise clients.

The Client Success Manager oversees client implementation and retention, ensuring effective communication, support, and engagement while fostering relationships with stakeholders and managing reports.

The Customer Success Manager at Thrive will oversee key accounts, driving customer outcomes by understanding business objectives, analyzing user behavior, and ensuring successful engagement with the Thrive TRM platform.

The Customer Success Manager leads city partnerships, manages onboarding, drives engagement, identifies growth opportunities, and coordinates cross-functional projects for successful deployments.

The Senior Customer Success Manager will lead post-sales engagements for enterprise customers, driving onboarding, support, and customer advocacy while ensuring successful outcomes and product adoption.

The Customer Success Manager supports healthcare clients post-sales, ensuring satisfaction and growth by building relationships and guiding them through product adoption and success strategies.

The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.

The Customer Success Manager collaborates with customers to maximize their value from Proofpoint products, ensures successful deployments, and advocates for customer needs while driving project completion and customer satisfaction.

The Senior Customer Success Manager is responsible for maintaining relationships with strategic customers, ensuring product success, and delivering customer engagement to drive revenue retention and growth.

The Client Success Partner will manage client relationships, onboard products, analyze data, and drive client engagement through excellent communication and organization.

Lead customer onboarding and implementation, build executive relationships, monitor adoption and risks, gather and analyze customer feedback to identify trends, and turn insights into actionable recommendations and scalable customer success frameworks.

Manage a portfolio of high-touch real estate agents as their primary contact: drive adoption of Compass tools, deliver 1:1 and group training, provide marketing support, coordinate onboarding and projects, mentor coordinators, and collaborate cross-functionally to resolve issues and improve agent experience.