Top Customer Success Jobs
As an Implementation Specialist, you will help small business customers successfully set up the Trainual software through personalized training sessions, action planning, and ongoing support, ensuring high satisfaction and retention rates.
The Script Processing Representative contacts veterinary clinics to support and verify retail prescription requests, troubleshoot web order issues, escalate unresolved issues, and process nutrition prescription approvals through various communication methods.
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As a Technical Representative, you will be responsible for troubleshooting Tier 2 issues and providing support for Tier 1 problems related to 1Password's services. You'll be expected to assist customers effectively while managing support calls and ticket queues, diagnosing technical issues, and collaborating with the Core team.
Featured Jobs
The Customer Service Representative at IngramSpark will enhance publisher relationships, manage title processing, resolve customer issues, and track title progress to boost sales. They will liaise with various departments to ensure customer satisfaction and effectively communicate any concerns between publishers and internal teams.
The Customer Support Specialist will provide technical expertise to customers, troubleshoot platform issues, and assist with product feature utilization. Responsibilities include excellent communication, problem-solving, collaboration with other departments, and maintaining knowledge of Cision products.
The Sr. Cybersecurity Education Specialist will drive projects and client engagements within the Cybersecurity Education team, focusing on instructional design and eLearning development. Responsibilities include content creation, course design, client communication, platform administration, delivering quality checks, and mentoring team members to enhance service delivery.
The Customer Experience Team Lead will manage the customer support team, focusing on performance metrics, team productivity, and client inquiries. Responsibilities include handling escalated issues, developing training programs, and identifying process improvements to enhance customer experience for owned brands.
The Customer Success Manager at Inovalon is responsible for ensuring clients achieve their goals with ComplexCare Solutions products. Duties include executing strategic account plans, leading meetings, driving product adoption, managing renewals and expansions, and maintaining strong relationships with customer leadership, all while adhering to compliance and confidentiality standards.
The Client Services Associate at BAYADA Home Health Care manages client service coordination, handles emergent scheduling issues, builds relationships with clients and stakeholders, and maintains financial oversight of their caseload while supporting field employees.
The Technical Support Engineer role involves providing complex technical assistance to clients, resolving software and hardware issues, documenting incidents, collaborating with various teams, educating customers, escalating problems as necessary, and maintaining the knowledge base while ensuring optimal client success.
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