Top Customer Success Jobs

Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.

The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.

The Customer Success Manager will manage customer relationships, ensure satisfaction, advocate for customer needs, collaborate with teams, and develop best practices.

The Customer Success Manager will lead implementation, retention, and expansion efforts for Public Safety customers, enhance customer relationships, and ensure the effective delivery of Skydio's autonomous technology.

The Director of Customer Success is responsible for enhancing customer health, driving retention, and implementing customer success strategies. This includes leading a team, collaborating across functions, setting KPIs, and fostering relationships with key accounts to ensure growth and improved customer experience.

The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.

The Customer Success Manager will onboard new customers, drive retention, identify growth opportunities, and improve processes while managing an international team.

The role involves onboarding new customers, training them on application security products, maintaining relationships, resolving issues, and ensuring customer satisfaction.

The Customer Success Manager will work with clients to maximize value from Loop's platform, ensuring satisfaction, driving renewals, and identifying upsell opportunities through data-driven insights and strategic recommendations.

The Executive Client Success Manager leads the client lifecycle for strategic accounts, drives outcomes, and delivers exceptional client experiences, focusing on risk reduction and relationship development.

The Associate Client Success Partner manages a portfolio of accounts to drive client retention through standardized engagement strategies, adoption campaigns, and collaboration with internal teams while monitoring account health and identifying upsell opportunities.

The Customer Success Manager will manage enterprise customer relationships, strategize program implementation, drive retention and expansion, and collaborate with sales and technical teams.

The Client Success Manager acts as the primary liaison for clients, ensuring satisfaction and retention through effective communication, campaign strategy, and marketing insights.

The Senior Customer Success Account Manager at Maki drives client value and success using AI solutions, ensuring adoption, engagement, and renewals. This role involves strategic client management, analyzing performance metrics, and fostering strong relationships.

Manage a portfolio of smaller customers, focusing on customer satisfaction and retention through effective communication, issue management, and value creation strategies.

The Signature Customer Success Account Manager manages smaller customer accounts, driving satisfaction and retention through effective communication and value-driven guidance, while identifying growth opportunities and ensuring consistent engagement.

Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.

The Client Success Associate ensures exceptional lunch experiences by managing operations in Orange County, leading client communications, and overseeing on-site staff.

The Customer Success Manager drives customer engagement and satisfaction for strategic accounts, ensuring they achieve their business goals and maximize the value of Contentful's platform.

Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.

The Senior Client Success Manager is responsible for ensuring retention and growth of strategic customer accounts by driving revenue through upselling and renewals, while acting as a trusted advisor for key stakeholders.

As a Senior Client Success Manager, you will be responsible for customer retention, identifying growth opportunities, and ensuring clients realize value from Later’s products and services.

The Client Success Manager ensures exceptional service delivery, managing relationships, resolving issues, and enhancing client value through proactive engagement.

The Senior Client Success Manager will drive retention and revenue growth, manage key customer relationships, and ensure clients realize ROI from Later's products and services.

The CSM will oversee the customer lifecycle from onboarding through expansion, leveraging AI for workflow automation and monitoring customer health while building strong relationships and synthesizing feedback for cross-functional teams.