Top Customer Success Jobs

The Customer Success Associate will manage mid-market clients to drive retention, growth, and satisfaction while promoting InvoiceCloud's services through effective relationship management.

The Customer Success Manager will drive customer outcomes, manage account relationships, and ensure customers achieve business value from Lumafield's products, particularly in engineering and manufacturing sectors.

The Customer Success Manager maintains communication with customers to resolve issues, improve product usage, and ensure their long-term success. Responsibilities include guiding customers, identifying software inefficiencies, driving satisfaction through support, and providing updates on products while also capitalizing on business opportunities.

The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.

Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.

Manage client relationships and delivery of care, ensuring client satisfaction through assessments, communication, and quality assurance. Handle escalations and ensure compliance with regulations while seeking opportunities for business growth.

The Client Success Manager specializes in managing client relationships, ensuring quality care, and enhancing the client experience through effective communication and service delivery, while also overseeing compliance and responding to client needs.

Lead the customer success function, manage strategic payer relationships, mentor a team, drive successful outcomes, and support product evolution within healthcare payors.

The role involves managing customer success initiatives, overseeing onboarding, ensuring project delivery, and fostering relationships with stakeholders to enhance customer experiences.

The Customer Success Manager oversees high-value client partnerships, drives user adoption of solutions, manages customer relationships, and develops strategies to enhance satisfaction and revenue growth. This role involves delivering tailored demonstrations, analyzing client data and usage, and collaborating with internal teams to ensure client success and retention.

The Customer Success Manager fosters relationships with key clients, ensuring they realize the value of LSEG's solutions and identifying upsell opportunities. Responsibilities include developing success plans, analyzing usage data, and collaborating with internal teams to drive customer satisfaction and growth.

Lead the customer engagement function from scratch, focusing on maximizing customer value from voice AI, building infrastructure, and driving customer success metrics. Collaborate across teams to enhance the customer journey and establish enablement content while planning to scale the CSM team.

As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.

The Head of Customer Success will oversee the post-sales customer journey, focusing on onboarding, technical implementation, and growth. Responsibilities include bridging customer feedback to product teams, developing best practices, and building a scalable CS organization.

Manage the onboarding process for SMB customers, delivering training, driving platform adoption, mitigating churn, and optimizing customer experience.

The Customer Success Onboarding Manager will lead SMB customers through the onboarding process, providing training and support to ensure successful adoption of Connecteam's solution. Responsibilities include managing onboarding, delivering tailored training, identifying at-risk clients, and optimizing processes.

The role involves managing onboarding for SMB customers, conducting training sessions, ensuring effective software adoption, and mitigating client churn.

Manage the onboarding process for SMB customers, providing training and support to ensure successful adoption and retention of the Connecteam platform.

The Customer Success Onboarding Manager leads SMB customers through onboarding, ensuring successful implementation and adoption of Connecteam's product, while driving satisfaction and retention.

Manage the onboarding process for SMB customers, deliver training, increase adoption, identify at-risk clients, and improve the onboarding experience.

Manage onboarding processes for SMB clients, delivering tailored training, driving adoption of the product, and optimizing client engagement to ensure success and satisfaction.

As the Customer Success Onboarding Manager, you'll manage the onboarding process, deliver training, and ensure customer satisfaction while collaborating with internal teams.

The Customer Success Manager is responsible for handling technical support inquiries, managing bug reports, coordinating with developers, and ensuring customer satisfaction with timely resolutions.

The Customer Success Manager will lead product implementation, build relationships with customers, help shape the product, and collaborate with marketing to enhance customer experiences.

The Customer Success Manager will manage relationships with banks and fintechs, drive product adoption, deliver top-tier customer service, and contribute to internal process improvements.