Top Customer Success Jobs

Reposted 15 Days AgoSaved
In-Office
New York, NY, USA
157K-199K Annually
Senior level
157K-199K Annually
Senior level
Cloud • Legal Tech • Software
As a Senior Customer Success Manager, you'll partner with law firms, driving adoption of Everlaw's solutions, guiding customers through change management, and ensuring successful outcomes in their legal processes.
Top Skills: EdiscoveryLegal TechSoftware Consulting
Reposted 15 Days AgoSaved
In-Office
New York, NY, USA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
AdTech • Marketing Tech • Social Impact • Software • Analytics
The Sr. Client Success Manager will enhance brand narratives for enterprise clients, develop strategic pre-testing programs, drive upsell opportunities, and ensure client satisfaction through advising and support.
Top Skills: ExcelPython
Reposted 15 Days AgoSaved
In-Office
2 Locations
200K-260K Annually
Senior level
200K-260K Annually
Senior level
Artificial Intelligence • Natural Language Processing • Generative AI
As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.
Top Skills: Ai/Ml ConceptsAPIs
Reposted 15 Days AgoSaved
In-Office or Remote
Miami, FL, USA
140K-190K Annually
Senior level
140K-190K Annually
Senior level
Financial Services
Manage technical relationships with enterprise accounts, ensuring customer satisfaction through implementation and integration, while driving product adoption and problem-solving.
Top Skills: APIsEnterprise Software Architecture
Reposted 15 Days AgoSaved
Remote
United States
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Software
The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.
Top Skills: APIsSaaS
Reposted 15 Days AgoSaved
Remote
US
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Healthtech • Software
Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.
Top Skills: CRMSaaSSalesforce
Reposted 15 Days AgoSaved
Remote
USA
115K-170K Annually
Mid level
115K-170K Annually
Mid level
Legal Tech
The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.
Top Skills: AnalyticsAPIsLegal DataSaaS
Reposted 15 Days AgoSaved
Hybrid
Sunnyvale, CA, USA
125K-140K Annually
Junior
125K-140K Annually
Junior
Information Technology • Software
The Customer Success Manager will manage customer relationships, ensure satisfaction, advocate for customer needs, collaborate with teams, and develop best practices.
Top Skills: SalesforceServicenow
Reposted 15 Days AgoSaved
Remote
US
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation, retention, and expansion efforts for Public Safety customers, enhance customer relationships, and ensure the effective delivery of Skydio's autonomous technology.
Top Skills: Project Management ToolsUnmanned Aircraft Systems
Reposted 15 Days AgoSaved
In-Office or Remote
Scottsdale, AZ, USA
190K-250K Annually
Senior level
190K-250K Annually
Senior level
Professional Services • Analytics • Financial Services
The Director of Customer Success will manage the entire post-sale journey, driving product adoption, customer retention, and team development to ensure customer satisfaction and expansion.
Top Skills: ChurnzeroGainsightHubspotSalesforce Service Hub
Reposted 15 Days AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The Director of Customer Success is responsible for enhancing customer health, driving retention, and implementing customer success strategies. This includes leading a team, collaborating across functions, setting KPIs, and fostering relationships with key accounts to ensure growth and improved customer experience.
Top Skills: ExcelGainsightSalesforce
Reposted 15 Days AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.
Top Skills: CmsGainsight CsGainsight PxJourney Orchestrator
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Reposted 15 Days AgoSaved
In-Office
Lehi, UT, USA
Mid level
Mid level
Angel or VC Firm
The Customer Success Manager will onboard new customers, drive retention, identify growth opportunities, and improve processes while managing an international team.
Top Skills: HubspotJIRASalesforce
Reposted 15 Days AgoSaved
In-Office or Remote
East Cost Cities, NJ, USA
Mid level
Mid level
Computer Vision • Information Technology • Security • Cybersecurity
The role involves onboarding new customers, training them on application security products, maintaining relationships, resolving issues, and ensuring customer satisfaction.
Top Skills: Application SecurityCybersecuritySaaS
Reposted 15 Days AgoSaved
In-Office
Chicago, IL, USA
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Software • Financial Services
The Customer Success Manager will work with clients to maximize value from Loop's platform, ensuring satisfaction, driving renewals, and identifying upsell opportunities through data-driven insights and strategic recommendations.
Reposted 15 Days AgoSaved
Hybrid
Tysons Corner, VA, USA
Senior level
Senior level
Big Data • Information Technology • Software
The Executive Client Success Manager leads the client lifecycle for strategic accounts, drives outcomes, and delivers exceptional client experiences, focusing on risk reduction and relationship development.
Reposted 15 Days AgoSaved
Hybrid
Royal Oak, MI, USA
45K-60K Annually
Entry level
45K-60K Annually
Entry level
eCommerce • Fintech • Payments • Software
The Associate Client Success Partner manages a portfolio of accounts to drive client retention through standardized engagement strategies, adoption campaigns, and collaboration with internal teams while monitoring account health and identifying upsell opportunities.
Top Skills: HubMetabaseSalesforceTableau
Reposted 15 Days AgoSaved
Remote
United States
90K-115K Annually
Mid level
90K-115K Annually
Mid level
Artificial Intelligence • Marketing Tech • Mobile • Software
The Customer Success Manager will manage enterprise customer relationships, strategize program implementation, drive retention and expansion, and collaborate with sales and technical teams.
Top Skills: CatalystCustomer Service SoftwareSalesforce
Reposted 15 Days AgoSaved
In-Office
San Diego, CA, USA
Junior
Junior
AdTech • Healthtech • Marketing Tech • Business Intelligence
The Client Success Manager acts as the primary liaison for clients, ensuring satisfaction and retention through effective communication, campaign strategy, and marketing insights.
Top Skills: Google AdsGoogle AnalyticsSeoSocial MediaWebflowWordpress
Reposted 15 Days AgoSaved
In-Office
Hartford, CT, USA
Entry level
Entry level
Logistics • 3PL: Third Party Logistics
Manage a portfolio of smaller customers, focusing on customer satisfaction and retention through effective communication, issue management, and value creation strategies.
Top Skills: DashboardsReporting
Reposted 15 Days AgoSaved
Hybrid
New York, NY, USA
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Artificial Intelligence • HR Tech • Software
The Senior Customer Success Account Manager at Maki drives client value and success using AI solutions, ensuring adoption, engagement, and renewals. This role involves strategic client management, analyzing performance metrics, and fostering strong relationships.
Top Skills: Ai SolutionsData-Driven InsightsHr TechSaaS
Reposted 15 Days AgoSaved
In-Office
Hartford, CT, USA
Entry level
Entry level
Logistics • 3PL: Third Party Logistics
The Signature Customer Success Account Manager manages smaller customer accounts, driving satisfaction and retention through effective communication and value-driven guidance, while identifying growth opportunities and ensuring consistent engagement.
Top Skills: DashboardsReporting
Reposted 15 Days AgoSaved
Remote
United States
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Edtech
Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.
Top Skills: Ai-Enabled WorkflowsExcelGoogle SheetsSalesforceSFDCSigmaTableau
Reposted 15 Days AgoSaved
In-Office or Remote
2 Locations
68K-72K Annually
Junior
68K-72K Annually
Junior
Food • Logistics • Software
The Client Success Associate ensures exceptional lunch experiences by managing operations in Orange County, leading client communications, and overseeing on-site staff.
Reposted 15 Days AgoSaved
Hybrid
Denver, CO, USA
102K-138K Annually
Senior level
102K-138K Annually
Senior level
Enterprise Web • Marketing Tech • Software
The Customer Success Manager drives customer engagement and satisfaction for strategic accounts, ensuring they achieve their business goals and maximize the value of Contentful's platform.
Top Skills: Content Management SystemsCustomer Success Management
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