Top Customer Success Jobs

The Client Success Manager will foster client relationships, coordinate project execution, manage inquiries, and identify growth opportunities while collaborating with internal teams.

Manage relationships with enterprise automotive customers, drive product adoption and ROI, analyze performance data to reduce churn, collaborate cross-functionally to optimize revenue and customer health, and implement processes to support client success.

Manage relationships with dealership customers to drive product adoption, demonstrate ROI, minimize churn, analyze performance data, and coordinate cross-functional plans to optimize customer lifetime value and revenue opportunities.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

Lead and scale Vanta's Commercial Customer Success function, including partner-led success. Define strategy, operating model, segmentation and playbooks; hire and develop managers and CSMs; drive retention, adoption, time-to-value, and expansion; and partner cross-functionally to remove blockers and scale outcomes using automation and AI where appropriate.

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

The Senior Customer Success Manager will engage with enterprise retail clients to ensure successful onboarding, retention, and growth while managing relationships and acting as a product advocate.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

Own post-sale customer relationships for TENEX's MDR platform, drive adoption, retention, and expansion. Onboard customers, run business reviews, identify churn risks, collaborate cross-functionally, and travel 10-15%. Provide product feedback and educate customers to maximize security outcomes.

The Customer Success Manager will oversee client onboarding and ensure successful implementation of ERP solutions, maintaining ongoing customer relationships for support and success.

The Customer Success Manager ensures customer satisfaction, drives initiatives for growth, analyzes data insights, and fosters relationships while advocating for client needs internally.

The role involves leading customer onboarding, ensuring successful ERP implementations and maintaining customer relationships for long-term success. Responsibilities include project management, solution design, consultative guidance, and cross-functional collaboration.

The Customer Success Manager/Implementation Consultant will lead customer onboarding, oversee implementations from kickoff to go-live, and maintain relationships for successful adoption of ERP solutions.

Manage a high-volume book of business for scaled customers, own the post-onboarding lifecycle through renewal, run and refine success playbooks, monitor usage to mitigate churn and find expansion opportunities, and collaborate with Product and Engineering to build tooling and automated workflows.

As a Customer Success Manager at Pylon, you will engage with customers to onboard them, improve their use of the product, provide feedback, and help build a customer success motion.

As a Scaled Customer Success Manager at Pylon, you'll oversee a high-volume customer portfolio, manage customer lifecycles, refine success playbooks, identify churn risks, and collaborate with teams to improve workflows.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

The Client Success Manager is responsible for client account management, ensuring successful onboarding and ongoing relationships, driving engagement and retention, and collaborating cross-functionally to deliver quality client experiences.

Lead and develop a team of Customer Success Managers, implement strategies for customer engagement, and improve operational processes to enhance the franchisee support function.

The Customer Success Manager builds relationships with clients, manages onboarding, identifies upsell opportunities, and collaborates with the sales team for customer satisfaction.

Lead post-sales onboarding and software configuration, monitor customer health and satisfaction, resolve issues, drive renewals/upsells, build stakeholder relationships, collaborate with Account Executives on demos, and provide ongoing support to maximize product value.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

Manage customer support and success for SMB and mid-market accounts, resolving issues, driving adoption, and tracking KPIs.

The Commercial Customer Success Manager will manage customer relationships, ensuring value from CodeRabbit's AI-powered platform, handling renewals and expansion, and advocating for customer needs.