Top Customer Success Jobs

Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.

The Senior Client Success Manager is responsible for ensuring retention and growth of strategic customer accounts by driving revenue through upselling and renewals, while acting as a trusted advisor for key stakeholders.

As a Senior Client Success Manager, you will be responsible for customer retention, identifying growth opportunities, and ensuring clients realize value from Later’s products and services.

The Client Success Manager ensures exceptional service delivery, managing relationships, resolving issues, and enhancing client value through proactive engagement.

The Senior Client Success Manager will drive retention and revenue growth, manage key customer relationships, and ensure clients realize ROI from Later's products and services.

The CSM will oversee the customer lifecycle from onboarding through expansion, leveraging AI for workflow automation and monitoring customer health while building strong relationships and synthesizing feedback for cross-functional teams.

The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.

The Senior Customer Success Manager will own client relationships, drive product adoption, manage upsell opportunities, and ensure customer satisfaction for strategic accounts.

As a Client Success Operations Intern, you will assist the Sales and Client Success teams with data management, reporting, and operational processes while gaining exposure to business operations in a fintech environment.

The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.

The Senior Customer Success Manager guides strategic customers from onboarding to renewal, driving product adoption, and identifying upselling opportunities while managing complex relationships to ensure customer satisfaction and success with SmartSense and Jolt solutions.

Support Senior CSMs across high-profile law firm accounts by managing inbound support, assisting onboarding and training, building product expertise, delivering client enablement, providing structured product feedback, joining client visits, and developing commercial and legal-tech fluency to progress to full account ownership.

The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.

Manage and scale Customer Success programs for mid-market and SMB customers, lead a team of CSMs, drive retention, and develop playbooks for growth.

As a Customer Success Manager, you'll onboard new clients, maintain relationships, drive renewals, and ensure customer satisfaction with Limble's SaaS platform.

The Customer Success Manager will build relationships with school partners, address their concerns, analyze data for insights, and ensure customer satisfaction by providing training and support.

The Customer Success Manager drives post-sale customer health through account management, ensuring product adoption, managing relationships, and reducing churn while identifying upsell opportunities.

The Customer Success Manager at Zenoti ensures that clients effectively adopt and utilize the platform, focusing on relationship-building, problem solving, and driving customer satisfaction and retention through data-driven strategies and collaboration across teams.

Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.

The VP of Customer Success will define customer lifecycle standards, implement segmentation, build customer health scoring, drive Net Revenue Retention, and develop scalable talent in Customer Success.

Manage enterprise client relationships, ensuring successful implementation, product adoption, and retention. Drive outcomes through technical guidance and relationship building while leveraging AI for efficiency.

The Customer Success Manager will manage customer relationships, ensure operational success, support user adoption of Carbyne's technology, and enhance customer satisfaction through effective training and communication.

As a Client Success Manager, you'll manage client relationships, oversee technical project delivery, and ensure project milestones are met effectively, while using AI tools to enhance workflow and engagement.

The Customer Experience Manager will enhance customer satisfaction by managing accounts, providing strategic planning, and resolving issues for enterprise-level clients.

The role focuses on managing a portfolio of clients, driving strategic value, and ensuring satisfaction through proactive support, communication, and relationship building. The Account Manager will analyze sales trends, meet revenue targets, and lead quarterly business reviews.