Top Customer Success Jobs

Manage and grow a book of school-district accounts by building relationships, driving retention, identifying upsell opportunities, managing renewals/RFPs, coordinating cross-functionally, delivering training, and mitigating service risks to maximize customer value.

As a Customer Success Manager at MaintainX, you will manage customer accounts, drive product adoption, mitigate risks, and communicate value through data analysis and engagement strategies.

As a Customer Success Manager, you will onboard new clients, facilitate their use of the product, expand existing accounts, and improve internal processes.

The Strategic Client Success Manager ensures client satisfaction and retention within a portfolio of strategic relationships, focusing on operational excellence and value delivery. The role involves account management, data-driven performance discussions, and cross-functional collaboration to drive growth and mitigate risks.

The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.

As the first Customer Success hire, you will build processes and systems to support a high-performing customer lifecycle, manage technical issues, and expand contracts while becoming an expert in cross-border compliance.

The Client Success Manager acts as the primary liaison for clients, ensuring satisfaction and retention through effective communication, campaign strategy, and marketing insights.

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.

Manage a portfolio of ~20 enterprise Max customers as an executive-facing strategic advisor. Develop Executive Success Plans, conduct business reviews and onsite workshops, drive automation adoption and retention, identify risks, use data to recommend expansions, and partner with specialists and product to deliver measurable growth. ~30% travel.

The Customer Success Manager will own client relationships from onboarding to retention, monitor performance, and assist in building internal processes. Proactivity and strong communication skills in a remote environment are crucial.

The Senior Customer Success Account Manager at Maki drives client value and success using AI solutions, ensuring adoption, engagement, and renewals. This role involves strategic client management, analyzing performance metrics, and fostering strong relationships.

The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.

Lead the Customer Success team for Ramp, focusing on enterprise and strategic accounts. Drive adoption strategies, change management, and AI-augmented workflows. Build and manage a high-performing team to establish strong customer relationships and ensure a seamless post-sale experience.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.

As a Client Success Strategist, you'll build relationships with clients, ensure clear communication, and coordinate marketing efforts for client success.

The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

The Client Success Partner - Platform Engagement drives adoption and optimization of the Personetics Platform, ensuring clients achieve tangible outcomes through training and data analysis. This role advises on platform capabilities and supports clients in managing insights and performance optimization through collaborative efforts and workshops.

The Customer Success Manager facilitates support for transitions from sales to active usage, manages customer relationships, drives loyalty, and oversees sales team performance.

As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.

The Customer Experience Engineer will lead technical onboarding, guide customers on ECAD workflows, and identify expansion opportunities while supporting their adoption of AllSpice.

The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.

Drive customer satisfaction, onboarding, training, and retention for VOLT's SaaS platform. Act as customer advocate, provide Tier 1 support, identify expansion opportunities, collaborate with Sales, and travel for implementations, training, and QBRs.