Top Customer Success Jobs
The Technical Representative for the Core team at 1Password troubleshoots Tier 2 issues affecting customers, supports Tier 1 issues, and assists junior colleagues. The role involves diagnosing technical problems, providing effective customer support, and monitoring ticket escalations.
The Deskside Support Associate provides IT support to end-users, focusing on customer service, incident management, and technology support. They work with various teams to ensure effective service delivery, particularly for VIP users, and manage IT asset inventories and infrastructure projects as required.
The Assumption Specialist at GoodLeap processes assumption applications for solar and battery loans, manages customer inquiries via phone and email, prepares necessary documentation, and ensures timely activation of new loans leveraging systems like DocuSign.
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As an Implementation Specialist at BambooHR, you'll assist clients in onboarding HR software through effective communication, data importation, and providing insights on utilizing the software, while maintaining quality client relationships and continual learning about HR processes.
The GIPHY Client Lead will generate advertising partnerships, focusing on Fortune 500 companies, build and maintain a new business pipeline, and create long-term relationships with key decision-makers. Responsible for advising leadership on market feedback and ad products while exceeding revenue goals through solution selling.
The Client Success Sr. Associate manages a client portfolio, providing account management and exceptional customer service. Responsibilities include overseeing compliance, collaborating with internal teams, resolving client issues, and facilitating communications. The role requires technical proficiency with healthcare technology platforms, project management, and regular interaction with clients.
The Provider Enrollment Specialist manages the enrollment process for new providers with payers, ensures accurate data entry, maintains provider documentation, and communicates effectively with stakeholders. They also work towards transitioning to a paperless system by centralizing provider data in software.
Client Experience Specialist at One Legal, responsible for addressing and resolving client inquiries, maintaining client records, advocating for clients, and driving operational excellence. Key responsibilities include leading clients through platforms, collaborating with managers, and ensuring exceptional client service. Requirements include 2+ years in Customer Support, CRM systems experience, and SaaS knowledge. Compensation details not provided.
The Customer Training Manager at Reputation is responsible for scheduling and conducting educational events, creating custom training content, and deepening product knowledge among customers. This role requires maintaining a training curriculum, delivering content in virtual and live environments, and coordinating with marketing to drive attendance and upsell opportunities.
The Customer Service Representative at MOO will support customers through phone, chat, and email, ensuring a positive service experience. They should adapt to customer needs, solve problems creatively, and work well in a team. Responsibilities include responding to queries, meeting productivity goals, and identifying improvement opportunities.
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