Top Customer Success Jobs

Serve as primary customer contact for strategic West Coast engineering accounts, lead software rollouts and workshops, drive adoption and measurable account growth, run executive business reviews, analyze customer health metrics, and collaborate cross-functionally with sales, product, and engineering teams.

Manage and grow client relationships, onboard new clients, communicate Gartner value, facilitate client engagements, surface priorities, recommend action plans, collaborate with internal teams, and monitor client engagement metrics to drive satisfaction, retention, and subscription growth.

Manage a book of ~20 strategic enterprise customers to drive product adoption, retention, and customer health. Become a product and domain expert, tailor configurations and training, multi-thread across stakeholders, and partner with Sales, Product, Marketing, and Ops to scale playbooks and outcomes.

Manage end-to-end lifecycle for top enterprise accounts: drive adoption, retention, health, governance, executive relationships, renewals, and strategic growth. Act as trusted consultant, lead escalations, run executive reviews, track metrics in CRM, and partner with sales and product teams to deliver customer outcomes and identify expansion opportunities.

Serve as primary partner contact for wealth management clients: onboard and guide partners through implementation, build partner management models, coordinate cross-functional teams, craft partnership and product strategies, execute deals with banks/issuers, and drive retention and new offering launches.

Lead post-sale customer relationships for a healthcare AI platform, drive adoption and outcomes, coordinate enterprise EHR integrations, onboard and support clinical and operational teams, and act as a strategic partner to reduce rehospitalizations.

This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.

The Customer Success Manager will onboard new customers, drive retention, identify growth opportunities, and improve processes while managing an international team.

Own and grow enterprise hotel accounts by driving product adoption with strategic success plans, monitoring account health and usage data, leading executive QBRs, coordinating cross-functional teams, maintaining account documentation/CRM, and navigating complex organizational decision structures to deliver measurable value and identify growth opportunities.

The CSM will oversee the customer lifecycle from onboarding through expansion, leveraging AI for workflow automation and monitoring customer health while building strong relationships and synthesizing feedback for cross-functional teams.

The Scaled Customer Success Manager at Rogo will manage a portfolio of clients, driving adoption, retention, and expansion through scalable programs and engagement strategies. Key responsibilities include portfolio management, data-driven interventions, and optimizing the customer journey in collaboration with various teams.

This role focuses on building brand relationships, onboarding, educating brands on the platform, providing creative optimization, and performance analysis while communicating and collaborating with internal teams.

The Client Success Manager will build client relationships, guide onboarding, address inquiries, drive retention, provide training, and analyze satisfaction metrics.

Own and grow strategic national self-funded employer relationships post-implementation; serve as executive-level trusted advisor; lead renewals, performance reviews, and expansion opportunities; coordinate cross-functional teams to ensure high-touch service delivery; produce data-driven insights and customized reporting; mitigate retention risks and resolve high-stakes issues; represent Centivo in sales pursuits and contribute client-informed product strategy.

Manage and nurture low- to mid-revenue US accounts via low-touch, high-scale customer success. Monitor account health, prevent churn, handle basic support and billing inquiries, qualify upsell opportunities for handoff, collaborate with marketing, and improve community processes and automations.

Manage and grow assigned enterprise customer accounts by building stakeholder relationships, identifying Data & AI, cloud, and analytics expansion opportunities, coordinating with delivery and solution teams, maintaining pipeline and CRM data, and supporting cross-sell/upsell to meet account revenue and growth targets.

The Customer Success Manager supports clients during onboarding, fosters customer relationships, and collaborates with sales for upselling opportunities.

You will manage executive relationships with key enterprise customers, focusing on ROI, renewals, and expansions while also building a scalable customer health system.

Manage day-to-day execution of digital ad campaigns: build proposals and impression goals, validate requirements, coordinate launches with Ad Operations, monitor pacing and delivery, report results, provide optimization recommendations, lead post-campaign recaps, and support client communication and renewal readiness.

The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.

Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.

The Customer Success Manager will work with clients to maximize value from Loop's platform, ensuring satisfaction, driving renewals, and identifying upsell opportunities through data-driven insights and strategic recommendations.

The Customer Success Manager will engage with various customers to ensure they achieve their goals, provide support, create resources, and drive customer retention and growth.

Drive customer adoption, onboard and support technical customers, identify expansion opportunities, manage renewals and risk mitigation, translate technical needs to product/engineering, and deliver strategic account plans and reviews.

The Key Account Customer Success Associate builds client relationships, manages POS solutions, conducts training, and collaborates with internal teams to enhance client satisfaction and success.