Top Customer Success Jobs

The Customer Success Manager will onboard new customers, drive retention, identify growth opportunities, and improve processes while managing an international team.

The role involves onboarding new customers, training them on application security products, maintaining relationships, resolving issues, and ensuring customer satisfaction.

The Customer Success Manager will work with clients to maximize value from Loop's platform, ensuring satisfaction, driving renewals, and identifying upsell opportunities through data-driven insights and strategic recommendations.

The Executive Client Success Manager leads the client lifecycle for strategic accounts, drives outcomes, and delivers exceptional client experiences, focusing on risk reduction and relationship development.

The Associate Client Success Partner manages a portfolio of accounts to drive client retention through standardized engagement strategies, adoption campaigns, and collaboration with internal teams while monitoring account health and identifying upsell opportunities.

The Customer Success Manager will manage enterprise customer relationships, strategize program implementation, drive retention and expansion, and collaborate with sales and technical teams.

The Client Success Manager acts as the primary liaison for clients, ensuring satisfaction and retention through effective communication, campaign strategy, and marketing insights.

The Senior Customer Success Account Manager at Maki drives client value and success using AI solutions, ensuring adoption, engagement, and renewals. This role involves strategic client management, analyzing performance metrics, and fostering strong relationships.

Manage a portfolio of smaller customers, focusing on customer satisfaction and retention through effective communication, issue management, and value creation strategies.

The Signature Customer Success Account Manager manages smaller customer accounts, driving satisfaction and retention through effective communication and value-driven guidance, while identifying growth opportunities and ensuring consistent engagement.

Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.

The Client Success Associate ensures exceptional lunch experiences by managing operations in Orange County, leading client communications, and overseeing on-site staff.

The Customer Success Manager drives customer engagement and satisfaction for strategic accounts, ensuring they achieve their business goals and maximize the value of Contentful's platform.

Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.

The Client Success Manager ensures exceptional service delivery, managing relationships, resolving issues, and enhancing client value through proactive engagement.

The Senior Client Success Manager is responsible for ensuring retention and growth of strategic customer accounts by driving revenue through upselling and renewals, while acting as a trusted advisor for key stakeholders.

As a Senior Client Success Manager, you will be responsible for customer retention, identifying growth opportunities, and ensuring clients realize value from Later’s products and services.

The Senior Client Success Manager will drive retention and revenue growth, manage key customer relationships, and ensure clients realize ROI from Later's products and services.

The CSM will oversee the customer lifecycle from onboarding through expansion, leveraging AI for workflow automation and monitoring customer health while building strong relationships and synthesizing feedback for cross-functional teams.

The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.

The Senior Customer Success Manager will own client relationships, drive product adoption, manage upsell opportunities, and ensure customer satisfaction for strategic accounts.

As a Client Success Operations Intern, you will assist the Sales and Client Success teams with data management, reporting, and operational processes while gaining exposure to business operations in a fintech environment.

The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.

The Senior Customer Success Manager guides strategic customers from onboarding to renewal, driving product adoption, and identifying upselling opportunities while managing complex relationships to ensure customer satisfaction and success with SmartSense and Jolt solutions.

Support Senior CSMs across high-profile law firm accounts by managing inbound support, assisting onboarding and training, building product expertise, delivering client enablement, providing structured product feedback, joining client visits, and developing commercial and legal-tech fluency to progress to full account ownership.