Top Customer Success Jobs
The Client Relations Administrator at Broadridge provides superior client service, managing the delivery of contracted services and ensuring SLAs and KPIs are met. Responsibilities include building strong client relationships, identifying sales opportunities, and performing administrative tasks within established procedures, all while maintaining effective communication with clients.
As an Accreditation Specialist, you will develop and manage Performance Improvement projects aimed at enhancing clinical quality and accreditation measures. Responsibilities include overseeing delegation mechanisms, maintaining accreditation readiness, creating policies, conducting training programs, coordinating NCQA and HEDIS activities, and ensuring compliance with various standards.
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As a Bilingual Inbound Call Representative, you will assist residents by creating work orders for maintenance issues and providing updates on existing work orders. You will engage with residents and vendors through phone, email, and text, ensuring seamless communication and prompt resolution of issues. Team collaboration and adherence to procedures are key responsibilities.
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The Assistant Manager, Customer Experience will lead a team in managing customer interactions and post-onboarding services, ensuring high customer satisfaction through operational support, contract management, and strategic problem-solving. Responsibilities include overseeing service channels, analyzing feedback, implementing process improvements, and coaching staff for development.
As an Associate Client Partner at #paid, you will support senior sales members, engage in lead generation, maintain client relationships, and assist in sales pipeline management. Your role involves market research and achieving sales targets, contributing to the overall growth of the sales team.
The Quality Document Control Specialist will maintain document and record control systems to comply with Quality Management System requirements, including issuing and tracking SOPs, reviewing documents for completeness, supporting audits, and managing specifications and vendor documentation.
The Desktop Support Analyst I is responsible for providing technical support, troubleshooting hardware and software issues, and maintaining company PCs and peripherals. They will organize meetings with users, track incidents using ticketing software, and communicate effectively with internal and third-party vendors for resolution.
The Planning Specialist will oversee scheduling for cleanroom production orders, manage capacity constraints, coordinate with procurement and vendors, ensure timely material delivery, and communicate with the sales team regarding job statuses and lead times.
As a Consumer Affairs Specialist, you will be the primary contact for consumers regarding questions or feedback about products. Your role involves responding to consumer correspondence through various channels, documenting interactions for reporting, and handling product complaints. You will work collaboratively with the team to enhance the consumer experience and drive process improvements.
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The Senior Global Mobility Specialist advises on global immigration and relocation processes, consults with employees and stakeholders on international assignments, manages vendor relationships, and ensures compliance with immigration laws while providing ongoing support throughout the relocation process.
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