Top Customer Success Jobs

Serve as a subject-matter expert for LexisNexis IP products to drive adoption and revenue through presentations, training, demos, account growth, sales support, and competitive research.

Serve as the Customer Success liaison into Product and GTM planning, embedding customer insights into launches, pilots, and commercialization. Drive adoption and retention through enablement, analytics-driven recommendations, cross-functional alignment, and feedback loops to influence roadmap and GTM strategy.

Customize, implement, and test business applications for clients; analyze needs, translate requirements into configurations, document and train users, and mentor junior staff while resolving complex functional issues.

Provide consultative education and support to legal customers on LexisNexis products, deliver trainings and demos, identify upsell opportunities, collaborate with sales and internal teams, and retain and grow revenue within assigned accounts.

The Customer Success Associate will provide post-sales support, assist the Field Sales team, manage client relationships, conduct training, and ensure customer satisfaction through effective communication and problem-solving.

As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.

You will lead and build the Customer Success team, manage renewals and expansions for accounts, and enhance customer relations and metrics. Your role includes pipeline generation, client conversations, and operational oversight.

As a Customer Success Manager, you'll manage post-sale client relationships, ensuring proper implementation and ongoing success while providing valuable insights to product and engineering teams.

Manage a portfolio of dealership customers: onboard and train users, configure portals, monitor adoption, resolve issues, run account reviews, support renewals/upsells, and drive product feedback.

The Director of Technical Success leads a team of Technical Success Managers, ensuring effective adoption and expansion of GenAI applications, aligning delivery with business outcomes, and driving customer value.

The Senior Customer Success Specialist will drive customer onboarding and enablement for Theia, ensuring successful adoption and satisfaction while maintaining strong relationships and feedback loops.

The Senior Client Success Manager manages high-value enterprise clients, drives strategy, ensures client satisfaction, and leads a team, focusing on product adoption and growth.

The Client Success Manager will build client relationships, develop strategic marketing plans, drive revenue growth, and ensure client satisfaction through effective communication and marketing strategies.

Manage a portfolio of employer clients, enhance customer experience, drive adoption, and collaborate with various teams to ensure customer satisfaction and success.

The Client Success Manager will oversee client deliverables, manage relationships, support wellbeing initiatives, and enhance population health goals through strategic account management.

Customer Success Managers manage multiple accounts, ensure customer satisfaction, understand needs, coordinate with teams, and work to retain customers effectively.

The Vice President of Customer Success will lead the client success organization, focusing on retention, growth, and measurable outcomes through strategic execution and team development.

As a Customer Success Manager, you will build relationships with enterprise accounts, ensure seamless integration into Salesforce, monitor account health, and drive contract renewals.

The Customer Success Manager role involves managing post-sales relationships, understanding customer needs, and ensuring satisfaction while advocating for customer experiences internally.

The Customer Success Representative will enhance customer journey post-purchase, monitor customer health, manage relationships, and provide operational support to resolve issues.

Lead and develop a team of Customer Success Managers, implement strategies for customer engagement, and improve operational processes to enhance the franchisee support function.

The Customer Success Representative will enhance customer experience by managing relationships, monitoring customer health, and providing operational support to maximize product value.

As a Customer Success Representative, you will manage customer relationships, enhance customer experience, and drive adoption of the LenelS2 product through the entire customer lifecycle.

The Customer Success Representative ensures a smooth customer journey, manages relationships, provides operational support, and helps maximize product value.

The Jr. Customer Success Analyst supports clients in utilizing digital marketing solutions, analyzes data, and provides communication and consulting to enhance client success.