Top Customer Success Jobs

Reposted 13 Days AgoSaved
In-Office
Tampa, FL, USA
Mid level
Mid level
Biotech
As a Customer Success Specialist, you'll manage client relationships, ensuring effective onboarding, ongoing communication, and problem-solving to enhance customer satisfaction.
Top Skills: Crm Software
Reposted 13 Days AgoSaved
Hybrid
New York, NY, USA
75K-150K Annually
Mid level
75K-150K Annually
Mid level
Artificial Intelligence • Healthtech • Software
The Client Success Manager will build client relationships, guide onboarding, address inquiries, drive retention, provide training, and analyze satisfaction metrics.
Top Skills: Ai-Driven TechnologiesAnalytics
Reposted 13 Days AgoSaved
Remote or Hybrid
Centennial, CO, USA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Cloud • Information Technology • Logistics • Mobile • Productivity • Professional Services • Software
Lead post-sale onboarding, configure workflows, train office and field users, drive adoption and renewals, manage support escalations, partner with Product/Engineering, and build repeatable implementation processes.
Top Skills: HubspotJIRA
Reposted 13 Days AgoSaved
Remote
United States
180K-230K Annually
Senior level
180K-230K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills: AINo-Code ToolsSupply Chain Management Technologies
Reposted 13 Days AgoSaved
In-Office
Washington, DC, USA
60K-75K Annually
Junior
60K-75K Annually
Junior
Financial Services
The Customer Success Specialist ensures a smooth client onboarding experience, manages documentation, tracks progress, and collaborates with cross-functional teams to enhance client satisfaction.
Top Skills: AmlKyc
Reposted 13 Days AgoSaved
Remote
California, USA
Mid level
Mid level
Cloud • Software
The Customer Success Manager drives account growth and retention, managing customer relationships and promoting product adoption while achieving revenue targets.
Top Skills: Cloud SolutionsSalesforceVirtualized Compute Solutions
Reposted 13 Days AgoSaved
Remote or Hybrid
USA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills: Google SuiteMS OfficeSalesforce
Reposted 13 Days AgoSaved
Remote or Hybrid
USA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills: Google SuiteMS OfficeSalesforce
Reposted 13 Days AgoSaved
Remote or Hybrid
USA
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 13 Days AgoSaved
In-Office
San Francisco, CA, USA
140K-180K Annually
Junior
140K-180K Annually
Junior
Artificial Intelligence • Software
The Customer Success Manager will engage with clients to onboard them, educate on product features, and enhance customer experience through effective communication and support management.
Top Skills: Analytics Tools
Reposted 13 Days AgoSaved
In-Office
Austin, TX, USA
Mid level
Mid level
Software
As a Customer Success Manager at Concord, you will ensure customer satisfaction from onboarding to renewal, fostering relationships to drive product adoption and growth while collaborating with various internal teams.
Top Skills: Ai ToolsCrmsSaas Platforms
Reposted 13 Days AgoSaved
Hybrid
2 Locations
Senior level
Senior level
Big Data • Information Technology • Software
The Client Success Manager will lead the client journey, identify expansion opportunities, and partner with internal teams to deliver exceptional client experiences in the tech commercial and research sectors.
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Reposted 13 Days AgoSaved
In-Office
5 Locations
Senior level
Senior level
Marketing Tech • Chemical
The Customer Success Manager drives customer satisfaction, retention, and growth by managing onboarding, pricing, communication, and cross-functional collaboration to enhance overall customer experience and business metrics.
Top Skills: ErpOffice 365Salesforce
Reposted 13 Days AgoSaved
In-Office
Los Angeles, CA, USA
Senior level
Senior level
Security • Cybersecurity
Manage customer accounts to drive adoption and satisfaction while promoting upsells and renewals. Conduct reviews, analyze engagement, and mentor team members.
Top Skills: AICybersecurityNetwork Technology
Reposted 13 Days AgoSaved
In-Office or Remote
3 Locations
Mid level
Mid level
Artificial Intelligence • Healthtech • Information Technology • Other • Analytics
The Regional Customer Success Manager leads a team to ensure high customer engagement, retention, and growth while aligning strategies across functions. Responsibilities include team management, regional strategy execution, customer relationship management, and operational excellence.
Top Skills: AnalyticsCustomer Success Management
Reposted 13 Days AgoSaved
In-Office
New York City, NY, USA
190K-220K Annually
Senior level
190K-220K Annually
Senior level
Healthtech • Financial Services • Automation
The Director of Customer Success will build and lead the RCM Success team, establish customer engagement protocols, define metrics for success, and ensure proactive account management and customer feedback loops to enhance product and service delivery.
Top Skills: AIRevenue Cycle Management (Rcm)
Reposted 13 Days AgoSaved
Remote or Hybrid
California, USA
105K-145K Annually
Mid level
105K-145K Annually
Mid level
Artificial Intelligence • Food • Robotics • Software • Agriculture
The Customer Success Manager at Orchard Robotics will oversee customer onboarding, training, and support for AI technology, ensuring clients successfully implement and benefit from our ag-tech solutions.
Top Skills: HubspotSalesforce
Reposted 13 Days AgoSaved
In-Office or Remote
Philadelphia, PA, USA
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Robotics
The Customer Success Account Manager leads project management for customer onboarding and support, advocating internally for enhancements to optimize product use and customer satisfaction in agriculture technology.
Top Skills: Autonomous TechnologyComputer VisionElectrical SystemsEngineeringMechanical SystemsProject ManagementRobotics
Reposted 13 Days AgoSaved
Hybrid
3 Locations
93K-173K Annually
Senior level
93K-173K Annually
Senior level
Information Technology
Manage a book of corporate tax Concierge/Advisory customers to drive adoption, retention, and growth. Define success with customers, deliver education, track usage and health, identify expansion opportunities, coordinate cross-functionally, and use tools like Gainsight and Salesforce to manage plans, forecasts, and outcomes.
Top Skills: CloudErpGainsightSaaSSalesforce
Reposted 13 Days AgoSaved
Hybrid
3 Locations
71K-131K Annually
Junior
71K-131K Annually
Junior
Information Technology
The Associate Customer Success Manager manages post-sale relationships with smaller accounts, driving product adoption, monitoring customer health, and collaborating with internal teams to ensure customer satisfaction.
Top Skills: CRMCustomer Success Platforms
Reposted 13 Days AgoSaved
In-Office
Burlington, MA, USA
Senior level
Senior level
Information Technology • Security • Software
The Sr. Director of Global Customer Success will lead customer success initiatives, enhance customer satisfaction, and grow revenue by optimizing customer journeys and managing a high-performance team.
Top Skills: Application SecurityCloud DevelopmentDevOpsDevsecopsSaaS
Reposted 13 Days AgoSaved
Remote or Hybrid
US
Junior
Junior
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills: DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
Reposted 13 Days AgoSaved
Remote
United States
Junior
Junior
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills: B2B SaasLast-Mile DeliveryLogistics
Reposted 13 Days AgoSaved
In-Office
Westlake, TX, USA
Mid level
Mid level
Information Technology
The Customer Success Manager will drive client retention and satisfaction, managing accounts, providing onboarding and training, and identifying upselling opportunities.
Top Skills: AudatexMicrosoft Office SuiteQapterSaaSSalesforce
Reposted 13 Days AgoSaved
Remote
United States
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.
Top Skills: Bi ToolsGong EngageGong ForecastingPlanhatPythonSalesforceSQL
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