Top Customer Success Jobs
The Senior Manager, Customer References at Glean will enhance the customer reference program by developing strong relationships with customer advocates, creating compelling stories and content that showcase customer experiences. Responsibilities include collaborating with internal teams, managing customer relationships, and tracking program metrics to ensure success.
The Client Strategist will lead business development efforts and shape client engagements through insights and research. Responsibilities include managing relationships with key accounts, ensuring alignment between client needs and company services, and facilitating smooth transitions for clients. The role requires strong communication skills, organizational abilities, and a focus on maintaining high-quality client relationships.
The Document Control Specialist is responsible for updating 2D and 3D drawings, maintaining configuration control of product documentation, processing change requests, and supporting engineering documentation needs. They must have CAD experience and be able to adapt to a dynamic environment.
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The Local Number Portability Specialist manages and monitors Local Service Requests (LSR) and Customer Service Records (CSR) for Local Number Portability (LNP). Responsibilities include coordinating with service providers, obtaining and validating records, tracking order statuses, responding to customer inquiries, and facilitating strong relationships with customers and vendors.
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The Senior Market Research Specialist will lead market research initiatives using quantitative and qualitative methodologies to inform product development and marketing strategies. The role involves managing panels, designing research protocols, conducting surveys, focus groups, and interviews, and analyzing results to produce actionable insights.
As an Oracle Cloud Adoption Advisor, you will strengthen client relationships, ensuring successful implementation of Oracle Cloud applications. You will help clients optimize their business processes, develop strategic roadmaps, and lead project management efforts while mentoring a team and facilitating workshops for smooth adoption.
As a Senior Client Success Manager, you will manage client relationships, oversee the launch of programs, and help clients achieve their goals while ensuring seamless operations. You will communicate effectively with clients and internal stakeholders, analyze program results, and serve as a product expert.
As a Client Success Manager, you will support client onboarding and account management processes, ensuring satisfaction through effective project planning and communication. Your role involves collaborating with project managers, tracking program initiatives, and coordinating resources to meet client needs and project deadlines. You'll conduct satisfaction assessments to identify areas for improvement and assist with presentations and proposals.
The Field Support Representative will provide technical and logistics support to U.S. Government and Defense customers, ensuring effective problem resolution and operation of Skydio's UAS products. This role involves developing support processes, training customers, and aiding in maintenance and repair efforts, while traveling extensively to meet customer needs.
The Recertification Specialist will focus on maintaining compliance within affordable housing, ensuring recertifications are completed accurately and timely. Responsibilities include managing documentation, prioritizing deadlines, and working independently while providing excellent communication and organizational skills.
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