Top Customer Success Jobs

As a Customer Success Manager, you will enhance client success by managing accounts, growing revenue, and driving platform adoption. This role includes collaborating with sales and media buying teams, educating clients on platform features, and optimizing campaign performance through client feedback and strategic planning.

The Technical Support Analyst II provides technical support for software, hardware, and network connectivity issues, documenting troubleshooting efforts and maintaining service level agreements. They assist users with desktop applications and manage hardware configurations, collaborating with teams and supporting remote users as necessary.

The Box Office Agent position involves cash handling, maintaining excellent customer service both in person and via phone, operating ticket sales software, and processing paperwork. Agents help with guest relations and create a positive atmosphere at events. Basic computer skills and multitasking abilities are essential, along with a high school diploma.

As a Receptionist/Administrator, you will manage reception and administrative activities, ensuring a seamless customer experience from greeting through to checkout. This role involves responding to customer queries, managing documentation, and handling appointments and payments, while supporting efficient service delivery in a healthcare setting.

The Technical Account Manager will oversee relationships with Small and Medium Enterprise customers, focusing on customer satisfaction, renewals, and upselling services. Responsibilities include performing technical checkups, gathering customer feedback, and collaborating with Pre-Sales to close sales from a technical viewpoint. Success will be measured by renewal and upsell rates and overall customer satisfaction.

As a Fraud Support Associate I, you will provide customer service support related to digital banking and card transactions, resolve issues, mitigate fraud losses, and ensure a positive customer experience. Responsibilities include making decisions on exclusions, conducting inquiries, and adhering to risk and regulatory standards.

The IT Intern will support the in-house IT department by coordinating projects, documenting issues and risks, maintaining communication processes, and receiving mentorship to develop technical and soft skills over a 10-week program.