Top Customer Success Jobs

Reposted 13 Days AgoSaved
In-Office
Westlake, TX, USA
Mid level
Mid level
Information Technology
The Customer Success Manager will drive client retention and satisfaction, managing accounts, providing onboarding and training, and identifying upselling opportunities.
Top Skills: AudatexMicrosoft Office SuiteQapterSaaSSalesforce
Reposted 13 Days AgoSaved
Remote
United States
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.
Top Skills: Bi ToolsGong EngageGong ForecastingPlanhatPythonSalesforceSQL
Reposted 13 Days AgoSaved
Hybrid
Austin, TX, USA
94K-110K Annually
Mid level
94K-110K Annually
Mid level
Software
The Customer Success Operations Manager will optimize post-sales operations through analytics, project management, and cross-functional collaboration, driving operational excellence and customer satisfaction.
Top Skills: Ai ToolsBi ToolsGoogle SheetsIntercomLookerOmniSalesforceSQLVitally
Reposted 14 Days AgoSaved
In-Office
5 Locations
100K-140K Annually
Mid level
100K-140K Annually
Mid level
Information Technology • Software
The Director of Technology Customer Success will oversee customer onboarding and implementation of a SaaS platform, ensuring value realization and customer satisfaction while managing project delivery and collaboration with teams.
Top Skills: Analytics ToolsFintechProptechSaaS
Reposted 14 Days AgoSaved
Remote
US
Mid level
Mid level
Productivity • Software • Cybersecurity
The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.
Top Skills: Cloud Security PlatformCybersecuritySaaS
Reposted 14 Days AgoSaved
Hybrid
Seattle, WA, USA
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Artificial Intelligence • Legal Tech • Software • Generative AI
The Customer Success Manager at Supio manages client relationships, oversees onboarding and implementation, drives account growth, and provides strategic product expertise, leveraging AI for customer optimization.
Top Skills: Crm PlatformsCustomer Success ToolsData Analysis Tools
Reposted 14 Days AgoSaved
Remote
US
90K-120K Annually
Junior
90K-120K Annually
Junior
Information Technology • Software
The Customer Success Manager is responsible for onboarding customers, managing Crowdstrike Flex agreements, and ensuring retention and growth through strategic success plans. The role involves collaboration with internal teams and building strong relationships with customers to enhance their experience.
Top Skills: CrowdstrikeExcelMicrosoft Dynamics AxOutlookPowerPointWord
Reposted 14 Days AgoSaved
Remote
United States
Mid level
Mid level
Big Data • Cloud • Big Data Analytics
The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.
Top Skills: BashGainsightPowershellPythonSalesforceTerraform
Reposted 14 Days AgoSaved
In-Office
New York, NY, USA
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage client accounts, ensuring value from the InfoSum platform, maintaining relationships, driving renewals, and providing insights to clients.
Top Skills: Advertising TechnologyDigital Media
Reposted 14 Days AgoSaved
In-Office
Los Angeles, CA, USA
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Aerospace • Software
The role focuses on managing the post-sale lifecycle for enterprise accounts, ensuring customer success, providing support, and fostering product improvements in the aerospace industry.
Top Skills: CRM
Reposted 14 Days AgoSaved
In-Office
2 Locations
Mid level
Mid level
Blockchain
The Customer Success Manager will manage customer accounts, develop account strategies, enhance product adoption, and engage with users in the Web3 industry.
Top Skills: BlockchainWeb3
Reposted 14 Days AgoSaved
In-Office
Oakland, CA, USA
157K-199K Annually
Senior level
157K-199K Annually
Senior level
Cloud • Legal Tech • Software
The Senior Customer Success Manager will guide strategic corporate clients, ensuring they maximize value from Everlaw's solutions through relationship building and change management skills. Key tasks include managing customer accounts, fostering adoption, and collaborating with internal teams to drive success and growth outcomes.
Top Skills: EdiscoverySaaS
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Reposted 14 Days AgoSaved
In-Office
New York, NY, USA
157K-199K Annually
Senior level
157K-199K Annually
Senior level
Cloud • Legal Tech • Software
As a Senior Customer Success Manager, you'll foster strategic partnerships with corporations, ensuring the adoption and success of Everlaw's solutions while managing customer relationships and driving measurable results.
Top Skills: SaaS
Reposted 14 Days AgoSaved
In-Office
Oakland, CA, USA
157K-199K Annually
Senior level
157K-199K Annually
Senior level
Cloud • Legal Tech • Software
The Senior Customer Success Manager will guide top law firms in utilizing Everlaw's solutions, ensuring customer satisfaction and driving product adoption while managing relationships and growth opportunities.
Top Skills: EdiscoveryLegal TechSoftware
Reposted 14 Days AgoSaved
In-Office
New York, NY, USA
157K-199K Annually
Senior level
157K-199K Annually
Senior level
Cloud • Legal Tech • Software
As a Senior Customer Success Manager, you'll partner with law firms, driving adoption of Everlaw's solutions, guiding customers through change management, and ensuring successful outcomes in their legal processes.
Top Skills: EdiscoveryLegal TechSoftware Consulting
Reposted 14 Days AgoSaved
In-Office
New York, NY, USA
120K-150K Annually
Senior level
120K-150K Annually
Senior level
AdTech • Marketing Tech • Social Impact • Software • Analytics
The Sr. Client Success Manager will enhance brand narratives for enterprise clients, develop strategic pre-testing programs, drive upsell opportunities, and ensure client satisfaction through advising and support.
Top Skills: ExcelPython
Reposted 14 Days AgoSaved
In-Office
2 Locations
200K-260K Annually
Senior level
200K-260K Annually
Senior level
Artificial Intelligence • Natural Language Processing • Generative AI
As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.
Top Skills: Ai/Ml ConceptsAPIs
Reposted 14 Days AgoSaved
In-Office or Remote
Miami, FL, USA
140K-190K Annually
Senior level
140K-190K Annually
Senior level
Financial Services
Manage technical relationships with enterprise accounts, ensuring customer satisfaction through implementation and integration, while driving product adoption and problem-solving.
Top Skills: APIsEnterprise Software Architecture
Reposted 14 Days AgoSaved
Remote
United States
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Software
The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.
Top Skills: APIsSaaS
Reposted 14 Days AgoSaved
Remote
US
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Healthtech • Software
Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.
Top Skills: CRMSaaSSalesforce
Reposted 14 Days AgoSaved
Remote
USA
115K-170K Annually
Mid level
115K-170K Annually
Mid level
Legal Tech
The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.
Top Skills: AnalyticsAPIsLegal DataSaaS
Reposted 14 Days AgoSaved
Hybrid
Sunnyvale, CA, USA
125K-140K Annually
Junior
125K-140K Annually
Junior
Information Technology • Software
The Customer Success Manager will manage customer relationships, ensure satisfaction, advocate for customer needs, collaborate with teams, and develop best practices.
Top Skills: SalesforceServicenow
Reposted 14 Days AgoSaved
Remote
US
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation, retention, and expansion efforts for Public Safety customers, enhance customer relationships, and ensure the effective delivery of Skydio's autonomous technology.
Top Skills: Project Management ToolsUnmanned Aircraft Systems
Reposted 14 Days AgoSaved
In-Office or Remote
Scottsdale, AZ, USA
190K-250K Annually
Senior level
190K-250K Annually
Senior level
Professional Services • Analytics • Financial Services
The Director of Customer Success will manage the entire post-sale journey, driving product adoption, customer retention, and team development to ensure customer satisfaction and expansion.
Top Skills: ChurnzeroGainsightHubspotSalesforce Service Hub
Reposted 14 Days AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The Director of Customer Success is responsible for enhancing customer health, driving retention, and implementing customer success strategies. This includes leading a team, collaborating across functions, setting KPIs, and fostering relationships with key accounts to ensure growth and improved customer experience.
Top Skills: ExcelGainsightSalesforce
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