Top Customer Success Jobs

As a Junior Client Document Specialist, you'll handle inbound and outbound calls to collect tax documents from clients, ensuring a smooth process and providing exceptional service while using your bilingual skills.

The Customer Success Manager ensures customers achieve maximum value from SaaS products by driving adoption, retention, and expansion through engagement and collaboration with various teams.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

Serve as primary post-implementation point of contact for a portfolio of customers to drive onboarding, adoption, retention, renewals and expansion; run business reviews, align SOW to deliveries, collect product feedback, and partner with Product, Sales, and Technical teams to demonstrate ROI.

The Customer Success Manager will drive customer engagement, onboarding, and satisfaction, while ensuring contract renewals and helping clients succeed with Augment's products.

The Customer Success Manager coordinates execution of marketing programs, manages client relationships, ensures operational excellence, and supports sales with project management tasks.

The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.

Manage strategic U.S. federal and government accounts as primary customer contact. Drive adoption, monitor health metrics, lead trainings, surface product feedback, support renewals and upsell, and align success strategies with federal acquisition and compliance requirements.

The Senior Customer Success Manager leads customer success strategies, enhances customer relationships, manages teams, and ensures service delivery aligns with business goals.

Lead and scale a team of Enterprise Customer Success Managers to drive retention, expansion, and renewals. Recruit, train, and coach CSMs, set strategy and metrics, support high-growth accounts, act as executive sponsor for key customers, and work cross-functionally to shape solutions.

The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.

The Client Success Manager will onboard clients, track satisfaction KPIs, conduct training, and manage relationships to enhance platform usage and success.

The Technical Account Manager drives post-sales success, ensuring customer outcomes and satisfaction through proactive guidance, technical problem-solving, and expansion opportunities. They collaborate with engineers and stakeholders to simplify technical concepts and navigate customer needs effectively.

The Customer Success Manager will lead onboarding for new clients, manage relationships, provide support, gather feedback, and report on success metrics.

Manage customer relationships, ensure satisfaction, address inquiries, conduct product demos, and collaborate with internal teams to improve customer success.

Lead a Customer Success team, manage key semiconductor accounts, drive customer adoption, and translate technical challenges into solutions for strategic growth.

The Customer Success Manager will manage customer relationships, ensure satisfaction, advocate for customer needs, collaborate with teams, and develop best practices.

As a Customer Success Manager, you will drive customer success through training and support while managing relationships with farms utilizing ag-tech solutions.

The Customer Success Manager at Orchard Robotics will oversee customer onboarding, training, and support for AI technology, ensuring clients successfully implement and benefit from our ag-tech solutions.

The Client Success Director ensures client success by overseeing the adoption and scaling of the banking platform, coordinating delivery and support teams, and managing client relationships for optimal outcomes and satisfaction.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.

Manage a portfolio of SaaS customers, build relationships, monitor usage, prevent churn, handle support and troubleshooting, identify upsell/renewal opportunities, and relay customer feedback to product and engineering.

The Sr. Customer Success Operations Manager will manage CS Ops projects, optimize tools like ChurnZero, create dashboards, and drive efficiency using AI and automation.