Top Customer Success Jobs

The Strategic Account Manager drives customer success for enterprise accounts by building relationships, guiding analytics use, and promoting GoodData’s platform adoption and expansion.

As a Customer Success Coordinator, you'll support the team, manage customer onboarding, track account metrics, and build relationships while providing excellent service.

Lead and develop a Customer Success team to drive growth, retention, and account value. Build executive relationships, own renewals and expansion, manage P&L and forecasting, align global capabilities, and translate customer insights into continuous improvement and scalable success frameworks.

Manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving growth, and implementing successful ROI strategies with clients.

The Customer Success Strategy & Operations Lead will enhance systems and processes across departments to boost customer activation and retention while analyzing data and driving actionable insights for operational excellence.

Drive AI-first product management adoption by managing a book of accounts, running activation sprints, coaching product and engineering teams on Spark and prompt design, tracking usage and health metrics, supporting renewals and expansions, and feeding product and playbook improvements back to the team.

Manage customer lifecycle, ensure renewals, support adoption, gather feedback, and advocate for customer needs while using Hubspot for tracking.

Lead and mentor a Customer Success Management team covering NAM West to drive customer satisfaction, renewals, retention, and revenue growth. Establish KPIs, resolve escalations, partner with Sales/Product/Engineering, forecast pipeline, and standardize service and processes.

The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.

Own the post-sale customer journey for Trimble AECO SaaS products: drive adoption, run business reviews, build account success plans, mitigate churn, and act as the Voice of the Customer across product and sales.

Manage day-to-day relationships with corporate, law firm, and small business customers; deliver consultative service via verbal and written communications; manage full order lifecycle, resolve escalations, drive cross-sell opportunities, and prioritize high volumes of requests using Salesforce and internal systems while developing subject-matter expertise.

As a Customer Success Consultant, you will build relationships with customers, ensure effective use of Cengage technology, develop success plans, and achieve revenue targets through retention and growth.

The Technical Program Manager will oversee customer projects in hardware development, drive platform engagement, and present results to executives, while enhancing customer value and managing cross-team collaborations.

Manage post-sale customer experiences for Cobalt and support for Catalyst, leading a team to enhance retention and expansion through AI-driven operations.

As a Customer Success Manager at Box, you'll drive measurable outcomes for public sector clients, partnering on AI integration and improving content management workflows throughout the customer journey.

Serve as primary CSM for a mid-market portfolio within a three-person account pod. Drive platform adoption, monitor HRM maturity, maintain Gainsight health scores, support onboarding and technical escalations, prepare business review materials, surface expansion signals, and coordinate executive sponsor engagements to improve retention and growth.

Manage customer onboarding and ongoing relationships for Managed WiFi, DAS, and Fiber deployments. Coordinate with property owners, construction teams, and ISP partners; maintain documentation, project trackers, and CRM records; escalate issues, oversee ISP SLAs, support AR escalations, run business reviews, and identify upsell opportunities.

Lead enterprise customer success for Inspectorio's supply-chain SaaS: manage onboarding and multi-module implementations, configure platform components, drive ROI and product adoption, serve as technical escalation point, perform business-analysis and UAT, coordinate cross-functional teams, and support contract/subscription changes.

The Customer Success Manager will engage with technical customers to understand their needs, drive customer success with Komodor's AI SRE platform, and facilitate smooth implementation and adoption of solutions while ensuring customer retention and growth.

Lead client engagement initiatives, guide participants in transformational programs, and develop long-term relationships to ensure client success.

The Client Success Director will lead client engagement strategies, guide clients through personal discovery processes, and manage their schedules while fostering relationships and driving measurable results.

The Client Success Director will lead client engagement strategies, fostering relationships and guiding professionals through personal development, while working remotely and flexibly.

As a Client Success Director, you'll guide clients through personal discovery, oversee engagement strategies, and drive measurable outcomes while enjoying remote flexibility and performance-based income.

Lead client relationships, develop engagement strategies, and manage outcomes in a flexible remote role focused on personal and professional growth.

As a Customer Success Associate, you will provide empathetic support to parents, resolve technical issues using tools like Zendesk and Jira, and contribute to improving the customer experience by creating FAQs and testing products.