Top Customer Success Jobs

The Customer Success Specialist will onboard and train real estate professional clients, enhance client relationships, and manage communications through webinars and calls.

Drive successful onboarding, adoption, and account growth for enterprise customers by building relationships, visiting clients, using product analytics and ROI analysis, and coordinating upsell opportunities to maximize Net Revenue Retention.

Lead post-sales efforts for enterprise accounts to drive adoption, retention, expansion, and advocacy. Build executive relationships across data, engineering, product, and BI; run QBRs/EBRs; monitor customer health signals; mitigate risk; influence product roadmap with customer feedback; and own renewals and expansion to reduce churn and grow revenue.

The Strategic Customer Success Lead manages enterprise accounts, ensures customer value and adoption of AI tools, and provides strategic guidance in campaign strategies and measurement.

Own a portfolio of mid-market to large clients as the primary contact; drive retention, renewals, and expansion. Conduct business reviews and strategy sessions, develop success plans, monitor account health, resolve issues within SLAs, collaborate with Sales/Product/Support/Onboarding, track forecasts and CRM data, and travel up to 25%.

Manage and grow client relationships for a supply-chain SaaS platform by delivering tailored training, driving platform adoption, identifying direct-material cost savings, supporting strategic negotiations, promoting new features, and collaborating with product teams to enable upsells and improve client outcomes.

Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.

As a Customer Success Manager, you will manage customer projects, ensure satisfaction, drive growth in accounts, and implement solutions effectively.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.

As a Customer Success Manager, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction and driving operational excellence.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and operational excellence while driving relationship growth and ROI.

Lead and develop a team of Customer Success Managers to drive product adoption, retention, renewals, and customer outcomes. Act as a player-coach handling escalations, enforce standard work and CRM data quality, track KPIs, partner cross-functionally, and lead continuous improvement for scalable Customer Success operations.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

Drive adoption, retention, and expansion for key accounts by advising on configuration, customization, and optimization of the GRC platform. Assess client GRC needs, recommend tailored solutions, support roadmap and governance implementations, identify at-risk clients, increase usage, and partner with Product, Support, and Sales to improve the platform. Monitor industry and regulatory trends and share subject-matter insights.

Serve as the named technical owner for a strategic customer, managing end-to-end GPU infrastructure (compute, networking, storage, facilities). Lead incident lifecycle, RCAs, RMA coordination, observability, capacity expansions, and cross-functional escalation while driving technical roadmaps and executive communications.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

Partner with engineering teams to drive Kotlin backend adoption: guide migrations from Java, troubleshoot integration and scaling, recommend tailored strategies, track adoption stages, identify and remove blockers, and maintain feedback loops while running workshops, demos, and outreach.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.

Manage and nurture a portfolio of mobile app customers to ensure successful implementation and adoption of RevenueCat. Act as a growth advisor: analyze customer data, propose actionable tactics, create educational content (workshops, guides), and collaborate with Product, Sales, and Marketing to influence product and drive customer revenue growth.

As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.

The Customer Success Manager will enhance client engagement, drive product adoption, and build strong relationships within strategic accounts in financial services, using data-driven insights and technical expertise.

The Customer Success Manager will ensure client engagement and satisfaction by managing a high-volume portfolio, facilitating workshops, and driving strategic growth opportunities.

The Senior Customer Success Specialist manages customer relationships for the Tax and Accounting division, ensuring clients achieve value through onboarding, engagement, and renewal processes while acting as a liaison with internal teams.

Lead global Customer Success for the Corporates and Consulting business, defining strategy, building high-performing managers and reps, driving adoption and renewals (with emphasis on GenAI), scaling digital success programs, creating playbooks and data-driven operations, and partnering cross-functionally to improve customer outcomes and retention.