Top Customer Success Jobs

The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.

Manage and grow an assigned portfolio of agency and brand clients, serve as primary contact across campaign lifecycle, lead campaign planning/activation/reporting, deliver platform demos and strategic recommendations, coordinate cross-functional teams, and drive client retention, upsells, and operational improvements.

Manage post-sale account relationships for growth clients: onboard, execute and monitor digital advertising campaigns across Axios products, coordinate cross-functional teams, pull reporting for optimizations, identify upsell/renewal opportunities, and deliver exceptional client service to drive retention and revenue.

Manage a large global customer portfolio within a pooled support model, respond to inquiries via phone and tickets, coordinate cross-functional teams to resolve issues, execute processes and health plans, document interactions, and drive CSAT through timely, consistent communication and follow-through.

Partner with large enterprise customers to lead AI-agent transformation: gather requirements, design solutions, drive adoption, measure ROI, run QBRs, protect renewals, and surface product feedback.

The Director of Client Services leads a team of Account Managers, driving client retention and growth through coaching, strategic insight, and data-driven decision-making while collaborating across departments.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

The Customer Success Manager will handle account management, foster relationships, and ensure client satisfaction in the blockchain sector.

The Customer Success Lead will build relationships with midmarket customers, onboard them, ensure engagement, gather feedback, and identify upsell opportunities.

The Customer Success Manager drives customer experience and retention by managing relationships, ensuring product adoption, and identifying growth opportunities.

The Enterprise Customer Success Manager will manage a portfolio of ecommerce clients, ensuring they achieve product adoption and long-term success with AI-enabled workflows and support operations optimization.

Lead and expand a Customer Success team for a digital health SaaS, drive strategic outcomes across health system accounts, manage implementations, advocate for clients, track KPI-driven account health, participate in product roadmap and cross-functional collaboration to increase engagement, retention, and upsell.

The Regional Manager for Customer Success will lead a team in the Asia region, focusing on customer relationships, satisfaction, and driving renewals and expansions while developing team talent.

Manage and grow strategic B2B accounts in industrial/CPG sectors. Lead account planning, coordinate executive and engineering resources, negotiate MSAs, ensure profitability and customer satisfaction, develop sales presentations, identify new strategic clients, and support regional client managers.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.

The Mid-Market Customer Success Manager will enhance customer experience, increase product adoption, handle inquiries, and build trust with clients. They will also drive retention and work cross-functionally based on customer feedback.

The Associate Project Lead will manage client relationships, coordinate project activities, communicate updates, and mentor project coordinators.

The Site Experience Specialist supports clinical site teams with technology use, training, relationship management, and issue resolution to ensure successful adoption of TruTechnologies' products.

The Senior Project Manager will lead multiple clinical drug trials, manage customer relationships, coordinate team activities, and ensure successful project execution.

Customer Success Managers drive adoption, value realization, and success for Aerospace, Defense, and Government accounts, ensuring efficient use of products through training and engagement strategies.

The role involves contacting prospects interested in Construction Management software, answering their questions, guiding bookings for demos, and taking notes in the CRM system.

As a Customer Success Manager, you'll build strong relationships with customers, ensure smooth onboarding with Sales, and evaluate customer satisfaction to drive retention.

Manage day-to-day client relationships to drive adoption and value realization. Track and analyze usage metrics, identify risks and expansion signals, coordinate cross-functional teams, maintain documentation and success plans, and support Account Executives with data-driven handoffs and renewal readiness.

Conduct live video onboarding and bookkeeping setup, support customers via chat and email, troubleshoot bookkeeping issues, maintain accurate customer records, collaborate across teams to improve workflows, and deliver proactive, detail-oriented customer service.