Top Customer Success Jobs
As a Senior Customer Success Engineer at Veza, you will act as a trusted advisor, providing technical guidance on IAM solutions, designing end-to-end solutions, and training customers to utilize the Veza platform effectively. You will perform health checks, conduct business reviews, and manage technical escalations, ensuring customers gain maximum value from the product.
The POS Support Specialist is responsible for providing remote support to U-Haul personnel regarding computer-based applications and systems, troubleshooting peripherals, managing field mobile devices, and resolving network issues. The role includes tier 1 issue resolution, documentation, and escalation as necessary.
The Bilingual ATM Helpdesk Representative monitors ATMs for service issues, resolves malfunctions remotely, opens service tickets, and provides customer support via phone and email. They manage relationships with service vendors and ensure proper documentation of all service calls until resolution.
Featured Jobs
The Control Testing Specialist is responsible for executing the 1LOD testing program for Wealth LOBs, designing testing procedures, communicating compliance issues, and providing root cause analysis. The role also entails improving testing effectiveness and preparing reports for stakeholders.
The Training Specialist will design and deliver training initiatives supporting the change management strategy. Responsibilities include conducting needs assessments, developing curricula, managing training programs, and evaluating their effectiveness. Strong communication, creativity, and organizational skills are essential.
The Customer Experience Admin (Experience Coordinator) role involves delivering exceptional customer service, welcoming visitors, managing daily operations, assisting with events, and maintaining the workspace to brand standards. The position requires building strong relationships with members, anticipating their needs, and contributing to a positive community atmosphere.
As an Implementation Specialist, you will manage customer onboarding, ensuring they utilize Distru software effectively. You'll drive customer success by maintaining relationships, guiding solutions, and maximizing account value. Your role also involves updating customer information and providing regular feedback on product improvements.
As a Strategic Customer Success Manager, you will be the primary point of contact for Fortune 50-100 customers, driving their success with Writer. Responsibilities include managing customer relationships, onboarding, adoption, retention strategies, and ensuring NRR and GRR targets are met. You will collaborate with Sales to identify growth opportunities and provide insights for product improvement.
The Client Services Manager is responsible for leading a team of recruiters to ensure excellent service delivery to clients, building strong client relationships, setting performance standards, providing coaching to direct reports, and developing recruitment metrics to guide decision-making.
The Video Specialist will lead video production projects, collaborating with a creative team to shoot and edit content for various platforms. Responsibilities include developing innovative video content, managing project timelines, and ensuring high-quality output for both external and internal audiences.
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