Top Customer Success Jobs

Lead Customer Success Manager responsible for managing high-value enterprise customer relationships, driving adoption and retention, and mentoring junior team members. Focus on building scalable Customer Success processes and being the voice of the customer.

The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.

Manage a portfolio of compliance-driven accounts in financial services, focusing on retention and revenue growth through strategic planning and customer engagement.

The Customer Success Manager will enhance client relationships with multi-unit restaurants, drive retention and expansion, and demonstrate measurable ROI from Palona's AI platform through effective onboarding and adoption strategies.

As a Customer Success Specialist, manage partnerships and ensure satisfaction through expert guidance, account management, and cross-functional collaboration for Togetherhood's marketplace.

The Customer Success Assistant supports internal teams by managing shipment data, resolving issues, and ensuring accurate documentation and reporting. They handle communication regarding shipment status, scheduling, and freight management in a fast-paced logistics environment.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

The Customer Success Manager will manage SLED accounts, ensuring customer satisfaction and retention while identifying upsell opportunities and supporting sales operations.

The Client Success Manager serves as a strategic partner for clients, ensuring they achieve desired outcomes by effectively utilizing Arcesium's solutions while building strong relationships and providing insights.

The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.

The Customer Support Coordinator manages client relationships and project management, ensuring customer satisfaction, handling inquiries, and coordinating with various teams to resolve issues and enhance service offerings.

The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.

The Senior Customer Success Manager will drive account growth, manage post-sales journeys, develop relationships, and utilize data to enhance customer engagement and retention.

The Customer Success Manager will manage SMB and Mid-Market customer relationships, ensure measurable savings, and enhance customer retention and expansion through strategic account management.

The Associate Customer Success Manager at Flashpoint will build customer relationships, understand their needs, provide tailored solutions, and ensure satisfaction in threat intelligence and security.

Provide high-touch IT support for employees and executives, manage technology setup and troubleshooting, ensure seamless experiences, and handle IT asset lifecycle activities. Responsible for maintaining a professional presence and delivering exceptional customer service.

As a Customer Success Associate, you will manage customer relationships, provide consultative service, and oversee the order process using SalesForce.

Lead and grow a team of Customer Success Managers focused on the nonprofit vertical. Own accounts, drive onboarding, adoption, expansion and executive engagement, build playbooks and processes, coach for ROI-driven outcomes, influence product roadmap, and partner cross-functionally to scale customer success.

Lead the development and delivery of effective learning programs for Sales and Customer Success teams, focusing on New Hire Onboarding and ongoing enablement initiatives.

Manage onboarding, training, and adoption of CHEP's digital customer solutions for North American customers. Develop success plans, monitor usage and engagement, mitigate churn, capture feedback for product teams, support advocacy and upsell opportunities, and collaborate across implementation, sales, and product teams to ensure customer outcomes and retention.

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.

The Client Success Director will lead strategic pre-testing programs, advise enterprise clients on content testing, and collaborate with sales to enhance client satisfaction and drive growth.

The Customer Success Manager ensures high-value customers receive a strong ROI from Salesforce, addressing technical and business concerns while driving digital transformation in the public sector.

The Customer Success Enablement Manager shapes strategy by analyzing customer data to guide actions for improving adoption, retention, and growth, and partners with cross-functional teams to enhance workflows and effectiveness.

The Customer Success Specialist will engage with clients to maximize value from partnerships, drive adoption, and ensure retention, while also identifying upsell opportunities.