Top Customer Success Jobs

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

Manage a focused portfolio of enterprise accounts to drive adoption, retention and growth. Build executive relationships, create strategic success plans, lead business reviews, monitor health signals, own renewal readiness, identify expansion opportunities, and represent customer insights cross-functionally.

The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.

The Customer Success Manager coordinates execution of marketing programs, manages client relationships, ensures operational excellence, and supports sales with project management tasks.

Rotational internship across Customer Support, Product Management, and Customer Success. Provide technical support, manage incidents, improve incident intake and workflows, test support processes, use AI tools and automation, support account management tasks, gather end-user requirements for data pipelines and reporting, analyze source data for quality issues, and create technical documentation.

Lead and scale the Co-Counsel (attorney) network: manage Account Managers, set supply strategy, define KPIs, drive retention and quality, partner cross-functionally, and build measurement and operating systems to support growth and performance.

Manage and grow strategic partnerships by ensuring successful onboarding, integration (EHR and enterprise systems), adoption of Circadia's monitoring and predictive analytics, driving partner outcomes, retention, and cross-functional coordination between clinical, product, and engineering teams.

The Technical Account Manager drives post-sales success, ensuring customer outcomes and satisfaction through proactive guidance, technical problem-solving, and expansion opportunities. They collaborate with engineers and stakeholders to simplify technical concepts and navigate customer needs effectively.

Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.

As a Customer Success Manager, you will build relationships with enterprise accounts, ensure seamless integration into Salesforce, monitor account health, and drive contract renewals.

Manage Enterprise customers to drive activation, adoption, retention, expansions and renewals. Provide product training, monitor health metrics, mitigate risk, deliver account reviews, and collaborate cross-functionally to improve customer outcomes.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

Manage client engagements, support software product development, lead user training, and build relationships with clients to ensure effective implementations and growth opportunities.

The Customer Success Specialist at Novir will manage client relationships, communicate needs and objectives, and advocate for customer interests while ensuring satisfaction and smooth operations for vaccination clinics.

The Customer Success Manager ensures customer satisfaction, manages crisis situations, oversees budgets, and leads projects to meet service delivery requirements.

The Client Success Manager will onboard clients, track satisfaction KPIs, conduct training, and manage relationships to enhance platform usage and success.

Serve as primary client contact for medical coders: provide training, conduct coding reviews and audits, give coding compliance feedback, escalate issues, and collaborate with internal teams to improve coding quality and client satisfaction.

Manage a portfolio of B2B SaaS accounts: onboard users, drive product adoption and activation, run training and check-ins, monitor account health, answer product/methodology questions, and relay customer feedback to product and account teams.

Serve as strategic partner to enterprise clients to drive ROI from an AI-powered fraud and AML SaaS platform. Lead onboarding, monitor detection performance, advise on ML and rule-engine strategies, coordinate with product and engineering, deliver business reviews, and educate customers on fraud/AML best practices to reduce risk and optimize operations.

As an onboarding analyst, you'll assist high-profile clients with their sales tracking setup, ensuring swift and efficient onboarding while providing exceptional communication and attention to detail.

Manage strategic engagement and retention for top-tier SMB accounts. Drive adoption, lifecycle progression, and time-to-value; evaluate health signals, mitigate churn risk, run scaled education motions, and surface customer feedback cross-functionally.