Top Customer Success Jobs

10 Days AgoSaved
Remote or Hybrid
United States
500K-500K Annually
Senior level
500K-500K Annually
Senior level
Software
Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.
Top Skills: APIsContent Management SystemsDigital Asset ManagementEcommerceMedia WorkflowsSaaSWeb Technologies
10 Days AgoSaved
In-Office or Remote
4 Locations
Junior
Junior
Mobile • Software
The Customer Success Manager will manage client relationships, provide strategic consultation, optimize campaigns, and communicate client feedback to the product team for enhancements.
Top Skills: Digital Advertising PlatformsHubspotKayzen Dsp
10 Days AgoSaved
In-Office
Cincinnati, OH, USA
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive ensures successful implementation and ongoing adoption of AI solutions within healthcare systems, focusing on strong client relationships and measurable patient outcomes.
Top Skills: AIHealthcareSaaS
10 Days AgoSaved
In-Office
Mascot, TN, USA
Senior level
Senior level
Big Data • Cloud • Internet of Things
The Senior Manager, Customer Success leads a team to ensure value-led renewals and retention, coaching CSMs and aligning with Sales for optimal outcomes.
Reposted 10 Days AgoSaved
Remote
US
90K-120K Annually
Senior level
90K-120K Annually
Senior level
HR Tech
The Senior Customer Success Manager will manage enterprise customer relationships, focusing on retention and driving business outcomes. Responsibilities include relationship management, risk mitigation, and customer enablement.
Top Skills: SaaS
10 Days AgoSaved
In-Office or Remote
Jersey City, NJ, USA
Junior
Junior
AdTech • Digital Media • Marketing Tech • Software
The Customer Success Manager coordinates execution of marketing programs, manages client relationships, ensures operational excellence, and supports sales with project management tasks.
Top Skills: Office (ExcelPpt)SalesforceWord
10 Days AgoSaved
Remote
United States
Senior level
Senior level
Healthtech • Software
The Client Success Director at Clario will manage key client relationships, implement account strategies, ensure client satisfaction, and drive growth through trusted partnerships and operational excellence.
Reposted 10 Days AgoSaved
In-Office
New York, NY, USA
Mid level
Mid level
Cannabis • Payments • Software • Transportation • Analytics
The Customer Success Manager will manage partner relationships post-onboarding, drive product adoption, monitor account health, and ensure partner satisfaction, fostering growth and retention.
Top Skills: GainsightHubspotSalesforceZendesk
10 Days AgoSaved
In-Office
New York, NY, USA
140K-150K Annually
Senior level
140K-150K Annually
Senior level
AdTech • Machine Learning
The Senior Customer Success Manager will manage client relationships, drive revenue growth, and collaborate with cross-functional teams while ensuring exceptional service for Enterprise accounts.
Top Skills: Ad-TechCloudCollaborationDaasData AnalyticsSaaS
10 Days AgoSaved
Remote
USA
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Design
The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.
Top Skills: AnalyticsDigital MarketingPaid MediaSeo
Reposted 10 Days AgoSaved
Hybrid
New York City, NY, USA
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Fintech • Payments • Professional Services • Software • Financial Services
Manage strategic growth and retention of top-tier accounts by building relationships, guiding adoption, monitoring health signals, removing friction, executing sales methodologies, and surfacing customer feedback to cross-functional teams to drive retention and expansion.
Top Skills: CRMGongOutreachSalesforceTableau
Reposted 10 Days AgoSaved
Remote
United States
Mid level
Mid level
Industrial
The Customer Success Enablement Manager designs enablement strategies for teams, enhancing performance through onboarding, playbooks, and cross-functional collaboration.
Top Skills: GongQuicksightSalesforceVitally
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Reposted 10 Days AgoSaved
Remote
2 Locations
Junior
Junior
Analytics • Financial Services
Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.
Top Skills: APIsIntercom
Reposted 10 Days AgoSaved
In-Office or Remote
Canada, KS, USA
Senior level
Senior level
Information Technology • Software
Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.
Top Skills: CanvaHubspotMailchimpSalesforceSubskribe
Reposted 10 Days AgoSaved
In-Office
San Francisco, CA, USA
180K-230K Annually
Mid level
180K-230K Annually
Mid level
Artificial Intelligence • Software • Database
As Founding Customer Success Manager, you'll establish customer success processes and handle high-value customer relationships for retention and expansion.
Top Skills: AICustomer Success SoftwareMl
Reposted 10 Days AgoSaved
Remote
Maryland, USA
Mid level
Mid level
Cybersecurity
As a Technical Account Manager at VulnCheck, you'll drive customer success by advising on the integration of vulnerability intelligence into security programs, ensuring effective deployment, and providing ongoing technical support and consulting to optimize use cases.
Top Skills: JSONPythonRest ApisSdksSIEMSoarTipVulncheck Apis
Reposted 10 Days AgoSaved
Remote
United States
118K-137K Annually
Senior level
118K-137K Annually
Senior level
Software
The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.
Top Skills: Financial SoftwareFintechSaaS
Reposted 10 Days AgoSaved
Remote
USA
110K-125K Annually
Expert/Leader
110K-125K Annually
Expert/Leader
Insurance
The Client Success Executive will manage and enhance relationships with self-funded employers, ensuring client satisfaction, retention, and strategic growth while providing expert guidance on Reference Based Pricing health plan administration.
Top Skills: MS OfficeReference Based PricingSelf-Funded Health PlansTpa
Reposted 10 Days AgoSaved
Remote
United States
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.
Top Skills: SaaSShopify
Reposted 10 Days AgoSaved
Remote
United States
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills: Customer Engagement SoftwareE-CommerceSaaS
Reposted 10 Days AgoSaved
In-Office
New York, NY, USA
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Artificial Intelligence • Software • Automation
As a Customer Success Manager, you will implement products, build lasting customer relationships, enhance customer experience, and collaborate with marketing to share success stories.
Top Skills: Ehr/Pm IntegrationsFhirHipaaHl7
Reposted 10 Days AgoSaved
In-Office
Los Angeles, CA, USA
80K-110K Annually
Entry level
80K-110K Annually
Entry level
Artificial Intelligence • Software • Automation
Manage customer relationships post-sale, drive product implementation, and ensure customer satisfaction, with a focus on deep partnerships and growth.
Top Skills: EhrFhirHipaaHl7Pm Integrations
Reposted 10 Days AgoSaved
In-Office
New York, NY, USA
190K-275K Annually
Mid level
190K-275K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Account Director will lead client transformation by implementing customer intelligence platforms, managing onboarding, expansion, and providing analytics insights to stakeholders.
Top Skills: Business Intelligence ToolsSQL
Reposted 10 Days AgoSaved
In-Office
McLean, VA, USA
Expert/Leader
Expert/Leader
Software
Act as a strategic advisor to help customers adopt and scale Appian solutions (AI, RPA, Data Fabric). Translate business goals into roadmaps, drive adoption, mitigate risks, expand footprint, monitor account health, and collaborate with internal teams and executives to deliver measurable outcomes.
Top Skills: Agile Software DevelopmentAIAppianData FabricPaasRobotic Process Automation (Rpa)SaaS
Reposted 10 Days AgoSaved
In-Office
San Francisco, CA, USA
150K-175K Annually
Senior level
150K-175K Annually
Senior level
Artificial Intelligence • Big Data • Machine Learning • Software
Own health, retention, and expansion of Windfall's largest accounts. Serve as strategic partner driving executive alignment, onboarding, adoption, ARR and NRR growth, account expansion, and cross-functional execution across Sales, Implementation, and Product.
Top Skills: HubspotSalesforce
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