Top Customer Success Jobs

Reposted 10 Days AgoSaved
In-Office or Remote
New York, NY, USA
227K-341K Annually
Expert/Leader
227K-341K Annually
Expert/Leader
Software
Lead and scale an AI Success organization (15–30 people) to drive AI product adoption, improve retention/expansion (GRR/NRR), build forecasting and predictive health models, create cross-functional playbooks and responsible-AI governance, and own executive engagement and portfolio-level commercial outcomes.
Top Skills: AIAnalyticsForecastingPredictive Modeling
Reposted 10 Days AgoSaved
Hybrid
Boston, MA, USA
86K-117K Annually
Mid level
86K-117K Annually
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage relationships with ~100 customers, driving feature adoption, retention, and revenue growth while ensuring they achieve business objectives using Paperless Parts' software.
Top Skills: Crm SoftwareSaaS
Reposted 10 Days AgoSaved
Remote
United States
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Software • Automation
The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.
Top Skills: SaaS
Reposted 10 Days AgoSaved
In-Office
Atlanta, GA, USA
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Software
The Scaled Customer Success Manager guides high-volume customers through onboarding, delivers scalable engagement programs, and monitors customer health to enhance their experience with Rhythm's platform.
Top Skills: AsanaCalendlyGoogle SuiteHubspot CrmJIRALoomZendeskZoom
Reposted 10 Days AgoSaved
In-Office
Atlanta, GA, USA
95K-125K Annually
Mid level
95K-125K Annually
Mid level
Software
The Growth Customer Success Manager ensures customer value realization and product adoption while managing a portfolio of Tier 2 customers and identifying expansion opportunities.
Top Skills: AppleAsanaCalendlyGoogle SuiteHubspot CrmJIRALoomSlackZendeskZoom
Reposted 10 Days AgoSaved
In-Office
Atlanta, GA, USA
110K-135K Annually
Senior level
110K-135K Annually
Senior level
Software
The Senior Strategic Customer Success Manager at Rhythm is responsible for guiding success for strategic customers, ensuring they achieve measurable outcomes and develop long-term relationships with executive stakeholders, while managing customer health and cross-functional strategies.
Reposted 10 Days AgoSaved
Remote
US
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.
Top Skills: Customer Success ToolingEhrSalesforce
Reposted 10 Days AgoSaved
In-Office
New York, NY, USA
147K-147K Annually
Senior level
147K-147K Annually
Senior level
Edtech
Manage the customer lifecycle for top-tier B2B clients, create success plans, collaborate with sales and marketing, strategize learning initiatives, and ensure product adoption and value for clients.
Top Skills: Salesforce
Reposted 10 Days AgoSaved
Remote
United States
145K-163K Annually
Senior level
145K-163K Annually
Senior level
Database
The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.
Top Skills: Cloud PlatformsDatabaseDistributed DatabasesEnterprise SaasGainsightInfrastructure PlatformsNoSQLSalesforce
Reposted 10 Days AgoSaved
In-Office
Pittsburgh, PA, USA
Mid level
Mid level
Other • Biotech
The Customer Success Manager is responsible for technical account management, customer onboarding, training, and ensuring successful software deployments for WinCan's customers.
Top Skills: Zendesk
10 Days AgoSaved
In-Office
New York, NY, USA
65K-90K Annually
Mid level
65K-90K Annually
Mid level
Big Data • Cloud • Marketing Tech • Social Impact • Software
The Associate Customer Success Manager ensures client satisfaction by building relationships, optimizing success plans, driving product adoption, and coordinating internal collaboration for client solutions.
Top Skills: CloudCollaborationData AnalyticsIdentity
11 Days AgoSaved
Remote or Hybrid
9 Locations
135K-175K Annually
Senior level
135K-175K Annually
Senior level
Artificial Intelligence • HR Tech • Professional Services
The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.
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11 Days AgoSaved
Remote
United States
Internship
Internship
Artificial Intelligence • Other • Sales • Software
Assist in designing and building AI conversation models for customer service, collaborate with stakeholders, and lead model maintenance efforts.
Top Skills: AIBot Design PlatformNatural Language ProcessingPython
11 Days AgoSaved
In-Office
Phoenix, AZ, USA
60K-70K Annually
Junior
60K-70K Annually
Junior
Fintech • HR Tech • Software • Financial Services
The role involves onboarding clients, configuring software for compliance, training users, managing documentation, and providing ongoing support.
Top Skills: Web-Based Software
Reposted 11 Days AgoSaved
In-Office
Rockville, MD, USA
115K-125K Annually
Expert/Leader
115K-125K Annually
Expert/Leader
AdTech
The Head of Client Success oversees client relationships and ensures business growth by leading a team, enhancing client experiences, and managing financial performance.
Top Skills: Project Management
11 Days AgoSaved
In-Office
Hazelwood, MO, USA
27-27 Annually
Junior
27-27 Annually
Junior
Biotech • Agriculture
The Customer Success Representative supports regional teams by providing technical assistance, managing shipment scheduling, resolving issues, and enhancing CRM functionality to improve customer experience.
Top Skills: Customer Relationship Management (Crm) Systems
11 Days AgoSaved
Remote
USA
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Healthtech • Software
The Senior Customer Success Executive will manage strategic healthcare clients, drive product adoption, enhance customer relationships, and support clients' success while looking for growth opportunities in their accounts.
Top Skills: SaaS
11 Days AgoSaved
In-Office
2 Locations
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Hardware
The Customer Success Manager will oversee high-volume customer experiences, manage digital journeys, ensure operational excellence, drive commercial health, and advocate for customer insights.
Top Skills: Customer Success Platform (Csp)
11 Days AgoSaved
In-Office
Bala Cynwyd, PA, USA
Junior
Junior
Digital Media • Events • Music
The Digital Client Success Manager oversees post-sale project management for podcast and digital advertising, coordinating cross-team efforts and ensuring strategic execution.
Top Skills: Content Distribution NetworksGoogle AdwordsMS OfficePaid SearchPhotoshopRetargetingSocial Media Platforms
Reposted 11 Days AgoSaved
In-Office
San Francisco, CA, USA
123K-248K Annually
Senior level
123K-248K Annually
Senior level
Cloud • Software
The Customer Success Senior Manager drives customer value through AI adoption, governance, performance monitoring, and strategic insights, ensuring deep utilization of Salesforce solutions.
Top Skills: Ai SolutionsData CloudSalesforceSlack
Reposted 11 Days AgoSaved
In-Office
Chicago, IL, USA
290K-340K Annually
Expert/Leader
290K-340K Annually
Expert/Leader
Blockchain • Financial Services • Cryptocurrency • Web3 • Quantitative Trading
In this leadership role, you will oversee customer success, retention, and support strategies for enterprise SaaS clients, ensuring product adoption and long-term customer advocacy while leveraging AI tools for efficiency and innovation.
Top Skills: AICRMSaaS
11 Days AgoSaved
In-Office
Indianapolis, IN, USA
Mid level
Mid level
Healthtech • Information Technology • Consulting
The Client Success Manager role involves ensuring a positive client experience through effective onboarding and software implementation, while collaborating with sales and maintaining strong client relationships.
Top Skills: HubspotExcelMs PowerpointMs Word
11 Days AgoSaved
In-Office
3 Locations
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software
Manage customer success and user support operations for the War Data Platform. Oversee stakeholder engagement, service delivery, and mission outcomes, translating user feedback into actionable enhancements guiding Cross-Functional teams while fostering long-term customer relationships.
Top Skills: Cloud ServicesCustomer Relationship ManagementData AnalyticsKnowledge ManagementOn-Premises Environments
11 Days AgoSaved
Remote
USA
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Software
The Customer Success Manager at Radicle Health manages key accounts, ensuring satisfaction, driving product adoption, and identifying growth opportunities while collaborating with the Customer Experience team.
Top Skills: CRMSalesforce
One Month AgoSaved
In-Office
Philadelphia, PA, USA
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Information Technology • Security • Cybersecurity
As a Sr. Customer Success Manager, you will ensure customer satisfaction and growth through strong relationships and effective problem-solving in a fast-paced environment.
Top Skills: Customer SuccessFirewallsIdentity ManagementNetworking Protocol AnalysisNetworking SoftwareRoutingSaaSSd-WanSecurity SoftwareSwitchingThreat Protection
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