Top Customer Success Jobs

The Director of Customer Success at Movn Health drives referral growth and engagement with healthcare partners, focusing on revenue strategy and relationship-building while handling a full post-sale lifecycle.

Lead enablement programs for a scaling Customer Success organization: design onboarding, learning paths, playbooks, and reinforcement strategies; manage enablement systems; partner with CS leaders, Product Marketing, and RevOps; measure impact on retention and expansion; deliver training and embed best practices to accelerate ramp and drive customer outcomes.

As a Senior Customer Success Manager, you will manage enterprise customers, drive procurement success, and improve customer engagement by providing guidance and education on Zip's platform.

The Senior Customer Success Manager will manage a portfolio of clients, drive customer success on the Zip platform, and act as a trusted advisor to enhance procurement efficiency.

Serve as primary client contact for inquiries, onboarding, billing, and churn intervention. Maintain CRM hygiene, execute structured outreach and EOD reports, coordinate with carriers and internal teams, document interactions, and optimize SOPs to preserve retention and streamline operations.

Own a strategic portfolio of Department of War customers to drive deep adoption, value realization, account health, and renewals. Build stakeholder relationships, create and execute success plans, monitor usage and risks, run executive updates, and coordinate internally to remove blockers and identify expansion opportunities. Serve as the internal voice of the customer and ensure mission-aligned outcomes.

Manage a portfolio of client accounts to ensure onboarding success, respond to inquiries, coordinate orders in the ERP, monitor customer health, recommend optimizations and upsells, provide performance insights, and collaborate across teams to drive retention and growth.

Manage enterprise customer accounts, deliver insights and support post-sale engagements to drive account health, retention, and growth.

Manage high-growth accounts as a strategic advisor, focusing on retention and expansion, while engaging C-suite stakeholders and leading cross-functional teams.

Manage a large pooled book of eCommerce merchants using AI tooling to prioritize outreach, prevent churn, qualify expansion leads, run consultations, and deliver one-to-many engagement like webinars and campaigns to drive net retention.

The Customer Success Manager will onboard dealership accounts, drive product adoption, manage relationships, and create operational processes while providing customer feedback to improve the product.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

The Customer Success Manager Enterprise will onboard customers, build relationships, gather feedback for product teams, and push for upsells and case studies while ensuring customer success with the product.

Manage customer implementations and ongoing support, train users, troubleshoot issues, gather and synthesize customer feedback, and liaise with product and engineering to improve the product and roadmap while ensuring strong customer relationships.

Develop and nurture relationships with enterprise customers, collaborate with sales, monitor customer health scores, and advocate for customer needs within the business.

The Customer Success & Operations Associate will support onboarding, resolve customer inquiries, and improve internal operations while actively learning from the customer success team.

The role involves improving customer experience through metrics analysis, cross-functional collaboration, and managing software automation projects. Strong analytical skills and technical knowledge are essential.

The role involves enhancing customer experience for Starlink users, managing projects, and analyzing data to drive improvements in service delivery.

Own post-sale customer engagement for TerraClear growers: onboard, train, monitor usage, drive satisfaction, retention, upsell and cross-sell. Serve as primary customer contact, conduct reviews, analyze customer data, and relay feedback to internal teams to improve product success.

The Customer Success Manager will engage with customers to drive value from Singular's product, manage onboarding, and enhance retention and account growth through technical solutions and client advocacy.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Senior Customer Success Manager will ensure customer adoption of Workato's Intelligent Automation Platform, develop relationships, provide technical expertise, and mentor the CSM team while focusing on retention and growth.

Manage the full customer journey from onboarding through renewal. Serve as primary customer contact, provide training, maintain customer satisfaction and retention goals, resolve issues with cross-functional teams, and stay updated on product changes.

The Director of Customer Success leads post-sale customer lifecycle, ensuring value realization and promoting efficient operations across various customer segments while enhancing cross-functional collaboration.

As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.