Top Customer Success Jobs

Manage a high-volume book of business for scaled customers, own the post-onboarding lifecycle through renewal, run and refine success playbooks, monitor usage to mitigate churn and find expansion opportunities, and collaborate with Product and Engineering to build tooling and automated workflows.

The Client Success Manager acts as a trusted advisor for enterprise healthcare organizations, translating conversational data into business outcomes and enhancing client relationships through training and strategic consulting.

As an Enterprise Customer Success Manager, you will advise CFOs and finance teams, drive product adoption, minimize churn, and maximize account value through strategic account management.

As an Enterprise Customer Success Manager, you'll develop strategic account plans, advise financial stakeholders, manage complex enterprise accounts, and drive product adoption to ensure customer success.

As an Enterprise Customer Success Manager, you'll partner with finance teams of large customers to drive product adoption, minimize churn, and expand account value by creating account strategies and leveraging product insights.

The Enterprise Customer Success Manager will advise large clients on financial solutions, ensure product adoption, drive account growth, and manage retention strategies through collaboration and data analysis.

The Customer Success Manager builds relationships with clients, manages onboarding, identifies upsell opportunities, and collaborates with the sales team for customer satisfaction.

Drive revenue and product adoption by deepening customer relationships, scaling payments volume, implementing custody solutions, identifying upsell/cross-sell opportunities, performing financial/value analysis, and leading cross-functional initiatives to solve complex customer and operational challenges.

Lead customer success efforts to drive revenue, product adoption, and payments volume. Deepen relationships, implement custody solutions, identify upsell/cross-sell opportunities, perform financial/value analysis, and coordinate cross-functional initiatives to solve customer-specific business and operational challenges.

The Customer Success Manager will support U.S. Defense and Intelligence clients by providing training, fostering relationships, ensuring effective use of Planet's platforms, and driving customer engagement while identifying tailored solutions.

The Sr. Manager of Customer Success will lead a team focused on post-sale client experience, drive customer adoption of Everlaw's platform, and collaborate cross-functionally to ensure customer success and satisfaction.

Lead a team of Customer Success Managers to enhance client experience in the Legal Enterprise segment, focusing on relationships, retention, and operational strategy.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The VP of Customer Success at Axon 911 will lead the Customer Success organization, focusing on retention, expansion, and customer advocacy within public safety agencies. Key responsibilities include managing a team, building customer relationships, driving outcomes, and shaping company strategy.

The Customer Success Manager at Yembo will drive revenue retention, operationalize success, manage strategic turnarounds, and communicate effectively with customers and internal teams.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Head of Customer Success will build and scale the Customer Success team, define customer journeys, drive retention metrics, and act as a product liaison.

The Customer Success Manager drives the success of Enterprise and Growth customers, serving as a strategic advisor while utilizing AI tools for efficiency. Responsibilities include onboarding, managing renewals, and providing feedback to enhance customer satisfaction and drive account revenue.

The Customer Success Associate advises clients on strategy execution, manages customer accounts, and enhances product adoption while leveraging AI tools for optimized service delivery.

The Digital Customer Success Manager will oversee a broad book of JazzHR customers, focusing on digital engagement and automation to enhance customer satisfaction and retention.

As an Associate Customer Success Manager, you will support advertising clients by managing accounts, leading working sessions, and providing data-driven insights. You'll work with teams to translate client requests, maintain performance dashboards, and educate clients on solutions.

The Client Success Manager supports corporate clients with stock plan administration, ensuring accurate processing, and enhancing client relationships. Responsibilities include managing transactions, reporting, client engagement, issue resolution, and collaboration with internal teams.

Lead a team of billing professionals, overseeing operations, ensuring quality and efficiency, providing coaching, and maintaining team engagement to drive client satisfaction.

Lead and inspire Customer Success Managers, drive strategic improvements, and manage customer relationships in regulated industries to enhance retention and growth objectives.

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.