Top Customer Success Jobs

As a Customer Support Associate for Starlink, you will triage and resolve customer issues, provide technical support, and advocate for customer satisfaction within SpaceX. Your role involves analyzing trends and improving support interventions to enhance the customer experience in a fast-paced environment.

The Process Development Specialist will assist in developing and troubleshooting processes and systems to verify the launch vehicle's configuration. Responsibilities include collaborating with various teams, drafting procedures, and supporting software updates. This role requires knowledge in manufacturing quality, production, and change management across multiple disciplines.

The UX Specialist will lead the Digital Modernization Strategy for the SSA, focusing on user-centered design, conducting user research tests, and designing interface prototypes to improve user experiences for American citizens.

The Placement Specialist role involves supporting ORR in placement and transfer activities for refugees and unaccompanied children, reviewing applications, coordinating access to services, maintaining case information, and developing Standard Operating Procedures. Communication with federal and internal stakeholders is key, along with knowledge of ORR policies and database management.

The Reporting Specialist will focus on creating data-focused reports and visualizations based on project data analysis to meet business process requirements. Responsibilities include developing progress reports, supporting the data team in internal and external reporting, ensuring quality improvement, and contributing to data storytelling and visualization efforts.

The Monitoring/Field Specialist will oversee compliance monitoring for federal programs, develop reports, recommend improvements, and provide training and technical assistance. This role involves site visits, documentation, and analysis to ensure adherence to relevant policies, alongside the preparation of reports and trend identification for further training needs.

The Client Relationship Associate will provide assistance to shareholders, financial advisors, and investment professionals through an inbound call center. Responsibilities include answering calls, processing account transactions, conducting account research, and handling correspondence to ensure high-quality client service.

As a Customer Success Manager at DataHawk, you'll engage with customers to help them achieve business goals through effective use of our analytics platform. Responsibilities include providing proactive support, monitoring customer performance, and collaborating with product and marketing teams.

The Customer Success Architect at Palo Alto Networks leads a team responsible for empowering clients to secure their digital environments. Responsibilities include overseeing effective deployment of XDR/XSIAM platforms, acting as product subject matter experts, and collaborating with product teams to enhance customer experiences. The role requires technical guidance, knowledge sharing through articles and guides, and fostering relationships with customers and partners.

The CFD Simulation Specialist will lead consulting projects involving simulations, provide technical pre-sales support, analyze client needs, ensure project delivery, articulate Ansys value, and deliver training and support. The role emphasizes collaboration with clients to enhance their design decisions using simulation technologies.