Top Customer Success Jobs

The Client Success Operations Manager is responsible for optimizing client success processes, maintaining systems and tools, analyzing data, leading onboarding and training, collaborating with cross-functional teams, managing projects, maintaining knowledge resources, communicating with clients, and providing team leadership.

As an Operations Support Specialist at Order.co, you will deliver high-quality customer support, resolving inbound issues from clients and vendors while troubleshooting problems and communicating effectively. Your responsibilities include managing client expectations, documenting interactions, collaborating with internal teams, and continuously improving support processes to enhance client satisfaction.

The Senior Customer Success Manager plays a critical role in building and maintaining relationships with clients, ensuring product adoption, managing onboarding processes, and addressing customer needs. Responsibilities include driving project plans, creating business reviews, facilitating communication, training staff, and advocating for customer success within the organization.

The Commercial Customer Success Manager will oversee the entire client journey, from onboarding to renewal. Responsibilities include conducting business reviews, monitoring account health, developing strategies for adoption, and partnering with sales and product teams to enhance customer value and drive growth.

The EHS Specialist coordinates Environmental Health and Safety processes, ensures compliance with regulations, develops EHS strategies, evaluates documentation, tracks data trends, collaborates on training, and maintains safety standards at the Kraft Heinz facility.

The Senior SEM Specialist will manage and optimize SEM campaigns, lead strategic initiatives, improve efficiency in performance, handle ad hoc tasks, provide performance reports, and stay updated on industry trends. The role involves collaboration with cross-functional teams and making data-driven decisions to enhance marketing efforts.

The Learning and Development Specialist at OpenX drives employee engagement by creating innovative learning initiatives. This role involves collaborating with leadership to assess career development needs and manage the learning management system to track training activities. Responsibilities include course material preparation, execution of training sessions, and measuring training effectiveness to align with organizational goals.