Top Customer Success Jobs

3 Days AgoSaved
Remote
2 Locations
36K-145K Annually
Senior level
36K-145K Annually
Senior level
Design
The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.
Top Skills: CatalystChurnzeroGainsightSalesforce
3 Days AgoSaved
Hybrid
New York, NY, USA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Customer Success Manager will ensure client engagement and satisfaction by managing a high-volume portfolio, facilitating workshops, and driving strategic growth opportunities.
Top Skills: APIsLlms
3 Days AgoSaved
Hybrid
New York, NY, USA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Customer Success Manager will enhance client engagement, drive product adoption, and build strong relationships within strategic accounts in financial services, using data-driven insights and technical expertise.
Top Skills: APIsIntegrationsLlms
3 Days AgoSaved
In-Office or Remote
4 Locations
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Security • Cybersecurity
The Customer Success Manager at Darktrace will manage accounts to drive customer satisfaction, renewals, and upsells while collaborating with sales and technical teams.
Top Skills: AICybersecurity
3 Days AgoSaved
Remote or Hybrid
US
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Artificial Intelligence • Cloud • Marketing Tech • Sales • Software • Business Intelligence
As a Customer Success Manager, you will oversee significant mid-market accounts, managing client relationships, driving retention, and maximizing growth through upselling and advocacy while collaborating with cross-functional teams.
Top Skills: B2BSaaS
3 Days AgoSaved
Remote
USA
Junior
Junior
Information Technology • Software • Analytics
The Customer Success Manager will manage customer relationships, drive renewals and upsells, deliver product training, and advocate for customer needs. The role focuses on fostering trust and measurable results through strategic partnerships in a SaaS environment.
Top Skills: AsanaHr Technology ToolsHubspot
3 Days AgoSaved
In-Office
San Francisco, CA, USA
70K-95K Annually
Junior
70K-95K Annually
Junior
Software • Automation
The Customer Success Manager will enhance customer product adoption, master user workflows, and act as a liaison between customers and product teams to drive measurable retention outcomes.
Top Skills: ClaudeJIRAMiroNotionPendoTeamwork
3 Days AgoSaved
In-Office
New York, NY, USA
70K-120K Annually
Junior
70K-120K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Automation
The Customer Success Manager will manage client relationships, run onboarding, lead campaign reviews, advise on strategy, and optimize performance while identifying expansion opportunities.
Top Skills: DisplayExcelGoogle AdsMetaPowerPointWordYoutube
3 Days AgoSaved
In-Office
Atlanta, GA, USA
50K-60K Annually
Mid level
50K-60K Annually
Mid level
Food • Logistics • On-Demand • Transportation
Manage client relationships, onboard new clients, conduct regular check-ins, monitor delivery performance, and recommend process improvements.
Top Skills: CRMSupport Platforms
3 Days AgoSaved
In-Office
Coppell, TX, USA
71K-125K Annually
Senior level
71K-125K Annually
Senior level
Information Technology • Software
The Senior Customer Success Specialist manages customer relationships for the Tax and Accounting division, ensuring clients achieve value through onboarding, engagement, and renewal processes while acting as a liaison with internal teams.
Top Skills: CertiniaSalesforce
3 Days AgoSaved
Remote
United States
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Information Technology • Marketing Tech • Software
As a Customer Success Manager, you will manage relationships with restaurant partners, drive product adoption, enhance retention, and facilitate onboarding. You'll collaborate with cross-functional teams to support customer growth and analyze performance metrics to identify improvement opportunities.
Top Skills: ChilipiperCrm-Driven SystemsGoogle SuiteOutreachSalesforce
3 Days AgoSaved
In-Office
Portland, OR, USA
66K-97K Annually
Junior
66K-97K Annually
Junior
Real Estate
As a Customer Success Manager, you'll help clients maximize their use of the Carrot platform, enhance relationships, mitigate churn, and improve internal systems to support customer success.
Top Skills: Ai ToolsCrmsDigital MarketingHubspotSeo
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Reposted 3 Days AgoSaved
In-Office or Remote
6 Locations
104K-183K Annually
Senior level
104K-183K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Manager drives value realization for strategic accounts, facilitating collaboration between teams and ensuring customer satisfaction. Responsibilities include managing relationships, executing success plans, and monitoring customer health metrics.
Top Skills: Crm SystemsCustomer Success Platforms
3 Days AgoSaved
Remote
US
Senior level
Senior level
Edtech • Information Technology
The Senior Customer Success Manager at Instructure will enhance relationships with higher education clients, ensuring account health, driving growth, and collaborating on strategies for customer success and renewal.
3 Days AgoSaved
In-Office
Eden Prairie, MN, USA
44K-92K Annually
Junior
44K-92K Annually
Junior
Security • Software • Cybersecurity
Manage SMB customers using Arctic Wolf's CyberSOC solution, achieve renewal targets, ensure satisfaction, and drive upsell opportunities.
Top Skills: SalesforceSpreadsheet
3 Days AgoSaved
In-Office
Baltimore, MD, USA
96K-145K Annually
Senior level
96K-145K Annually
Senior level
Hardware • Security • Software
The Director of Customer Success leads the customer success team, oversees customer engagement strategies, manages customer relationships, and drives product adoption through strategic initiatives.
Top Skills: CRMSalesforce
3 Days AgoSaved
In-Office
Plymouth, MN, USA
50K-60K Annually
Entry level
50K-60K Annually
Entry level
Professional Services • Consulting
As an Associate Customer Success Manager, you'll support microbiology lab work, quality documentation, and customer service, while aiming to grow into a Customer Success Manager role.
Top Skills: Customer SupportLab WorkMicrobiologyQuality Documentation
3 Days AgoSaved
In-Office
Oakland, CA, USA
116K-148K Annually
Mid level
116K-148K Annually
Mid level
Cloud • Legal Tech • Software
As a Customer Success Manager, you will support enterprise customers by ensuring they gain value from Everlaw's software, fostering relationships, assisting with onboarding, and promoting effective workflow usage.
Top Skills: Generative AiSaaS
3 Days AgoSaved
In-Office
New York, NY, USA
116K-148K Annually
Mid level
116K-148K Annually
Mid level
Cloud • Legal Tech • Software
The Customer Success Manager will enhance enterprise customer relationships, ensure effective Everlaw software adoption, and drive business growth within U.S. law firms.
Top Skills: Ediscovery SoftwareGenerative AiSaaS
3 Days AgoSaved
In-Office or Remote
28 Locations
Senior level
Senior level
Artificial Intelligence • Information Technology
The Strategic Customer Success Lead manages enterprise accounts, ensures customer value and adoption of AI tools, and provides strategic guidance in campaign strategies and measurement.
Top Skills: AdvertisingAIMarketing TechnologyMedia StrategySaaS
3 Days AgoSaved
In-Office
Atlanta, GA, USA
Mid level
Mid level
Healthtech • Information Technology • Software
As a Customer Success Manager, you'll drive customer adoption and expansion of QGenda products, ensuring satisfaction and retention through relationship building and strategic guidance.
Top Skills: Customer Success Platforms
3 Days AgoSaved
Hybrid
2 Locations
67K-91K Annually
Senior level
67K-91K Annually
Senior level
eCommerce • Fintech • Payments • Software
The Associate Manager oversees team operations for Strategic Account Management and Client Success, ensuring objectives are met, providing support and coaching to team members, coordinating with clients and cross-functional teams, and analyzing performance metrics to enhance client retention and adoption initiatives.
3 Days AgoSaved
In-Office
Atlanta, GA, USA
Senior level
Senior level
Fintech
The Lead Customer Success Manager oversees a team of Customer Success Managers, ensuring customer satisfaction and retention while driving adoption of Finastra's solutions. Responsibilities include team management, account oversight, and collaboration with internal stakeholders to enhance customer experiences and identify growth opportunities.
3 Days AgoSaved
Remote
TX, USA
Mid level
Mid level
Information Technology • Software
The Client Success Partner manages client relationships, ensures fulfillment of workforce needs, supports contractors, and tracks performance metrics.
Top Skills: AtsCRMWorkday
3 Days AgoSaved
In-Office
Orlando, FL, USA
Mid level
Mid level
Software
Lead and develop the Customer Success team, manage post-sale customer lifecycle, drive retention and expansion, and advocate for customers internally.
Top Skills: ChurnzeroGainsightTotango
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