Top Customer Success Jobs
As a Customer Support Specialist at Human Interest, you will manage customer inquiries via various channels, providing exceptional service while working collaboratively across teams within a fast-paced environment. You will be responsible for maintaining performance standards, managing a caseload, and helping the organization as needed.
The Sr. Manager of Client Success is responsible for leading relationships with programmatic clients, developing strategies for account management, ensuring client retention, and overseeing a team of Client Success Managers. This role involves collaboration with internal teams and driving successful client campaigns through effective communication and analysis.
The Training & Development Specialist directs and manages corporate learning & development programs, focusing on succession planning, talent management, and performance management. They assess talent capabilities, partner with HR, establish success criteria, oversee program effectiveness, and offer various training courses.
As a Cloud Specialist, you will work on executing tasks within defined projects, guided by experienced colleagues. This entry-level position focuses on IT security and involves addressing customer issues while developing critical thinking skills in a collaborative environment.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
The Professional Services Representative will act as a liaison for top-tier clients, addressing inquiries related to trade and margin analysis, account management, and product knowledge. They will coordinate internally, manage problem-solving for service issues, and provide technical and regulatory support.
The Field Operations Manager will oversee day-to-day operations and growth, manage field sales and support teams, conduct audits, train new staff, and build relationships with clients in the B2B sector for vending and POS solutions.
The Order Entry / Customer Support Associate will provide professional support to the Sales Team, process orders, manage customer interactions, ensure timely deliveries, and assist with various duties and projects as needed. Ideal candidates should possess good communication skills and a proactive problem-solving attitude.
The Legal Service Field Representative is responsible for service of process, court filings, research, deliveries, pickups, and maintaining the assigned vehicle. They assist clients and in-house personnel with procedural questions and ensure compliance and safety in their duties.
The Enterprise Customer Success Manager will manage relationships with large-scale clients, ensuring satisfaction and success through onboarding, support, and value delivery. Responsibilities include engaging with clients, overseeing implementation, driving renewals, and identifying opportunities for value-add services while addressing any concerns that arise.
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