Top Customer Success Jobs
The Travel Technology Specialist will lead the development and implementation of travel technologies, manage user documentation, perform data analysis, and resolve operational and technical inquiries. This role requires effective communication with various vendor systems and internal teams to ensure efficient travel technology management.
The Senior Quality Specialist ensures products meet industry standards and regulatory requirements by leading quality assurance initiatives, conducting audits, analyzing performance metrics, and driving continuous improvement. This role involves developing quality policies, collaborating with teams on quality issues, training staff, and managing quality documentation.
Join Frontiers as an Institutional Partnerships Account Development Specialist with Italian proficiency. Responsible for expanding Frontiers' Institutional Partnerships Program by providing top-notch service to research-performing institutions. Key responsibilities include managing partner relationships, onboarding new partners, handling renewals, and collaborating with internal departments. Ideal for candidates with a background in scholarly publishing, open access, university libraries, scholarly communications, or a scientific field.
As a Customer Support Manager, you will resolve inquiries and enhance user experience through email and live chat. You will engage users, contribute to team scaling, and work with internal systems to troubleshoot issues. Your role involves collaborating on user insights and ensuring a meaningful customer interaction.
The Customer Success Associate at Labelmaster is responsible for managing customer channels related to electronic vehicle and specialized products, providing excellent customer service, and meeting performance metrics. The role requires technical knowledge, fast data entry, and strong communication skills to effectively support both internal and external customer relationships.
The Sr. Workday Integrations Specialist will lead the design and development of Workday integrations, ensuring robust and scalable solutions. Responsibilities include managing integrations, collaborating with stakeholders, troubleshooting issues, and maintaining documentation. The role requires strong technical knowledge of Workday and integration best practices, as well as experience in HR technologies and security protocols.
The Process Specialist oversees a manufacturing work cell, managing 3 Operators and 1 Quality Technician. Responsibilities include analyzing manufacturing processes, troubleshooting machines, promoting teamwork, training staff, and ensuring safety compliance. The role requires proactive data analysis to enhance product consistency and operational efficiency.
The Legal Support Specialist provides support to the legal team by managing pre-litigation and litigation matters, responding to subpoenas, conducting investigations, and recommending improvements based on findings. The role includes collaboration with legal staff and operations management to address consumer concerns and improve processes.
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
The Quality Customer Support Administrator at Novanta focuses on managing customer complaints about products, including processing Return Merchandise Authorizations (RMAs), communicating with interdisciplinary teams, and managing purchase orders. Key responsibilities include evaluating RMAs, issuing credit memos, producing evaluation reports, and engaging effectively with various departments to resolve customer concerns.
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