Top Customer Success Jobs
As a Customer Service Representative at BELLA+CANVAS, you will analyze and resolve customer concerns, collaborate with teams, support customers via phone, email, and chat, and maintain relationships with partners. You will utilize CRM applications and ERP systems to enhance customer experience while consistently meeting KPIs.
Join as a Protocol Specialist at Coin Metrics, a leading provider of cryptoasset data. Support network data products, conduct research on blockchain protocols, work with protocol teams, and collaborate with internal teams to enhance on-chain asset coverage. Requires deep knowledge of blockchain networks, proficiency in Kotlin/Java/Python, SQL, and data pipelines, with a strong sense of ownership and entrepreneurial spirit.
Support the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services by providing technical and operational support to tactical customers accessing DoD Gateway facilities. Responsibilities include IP network support, satellite modem support, troubleshooting SATCOM and IP network issues, and global equipment configurations at DoD SATCOM Gateways.
The Private Client Administrator will join the Private Client Accounting & Fund Reconciliation Team, overseeing client mutual fund trading and accounting processing, corporate actions, and trading activity. This role involves coordinating testing initiatives and maintaining vendor relationships while ensuring superior service to clients and portfolio management.
The Operations Coordinator at Wavetronix will manage customer relationships from order receipt to fulfillment, participate in team activities, and navigate ERP and CRM systems. Responsibilities include nurturing key customer relationships, managing inventory, international accounts, and warranty documentation, alongside personal development training and possibly some travel.
The Software Support Specialist I provides support to system users, troubleshooting issues via phone and email, documenting communications, and collaborating with teams to resolve system problems while managing multiple requests in a fast-paced environment.
The Specialist, Quality Operations – Testing oversees quality assurance reviews of product testing at Contract Service Providers. Responsibilities include ensuring compliance with cGMP, authoring GMP documentation, reviewing testing activities, managing deviations and complaints, and assisting with regulatory filings and audits.
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As a Regional Events Specialist, you will coordinate regional event campaigns, maintain relationships with partners, collaborate with sales leads, manage marketing activities, track event metrics, and report on regional marketing activities to enhance market awareness for StackAdapt.
The Geospatial Implementation Specialist will implement the Geonexus Integration Platform (GIP) for clients, guiding them through workshops, configuration, training, and user support. Responsibilities include setting up system environments, troubleshooting integration issues, and ensuring successful product adoption.
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The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.
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