Top Customer Success Jobs
The Lead Clinical Documentation Improvement Specialist oversees the clinical documentation team, ensuring accurate coding and documentation practices. This role involves collaborating with healthcare professionals to enhance documentation quality, leading educational initiatives, and analyzing documentation performance for compliance with payer regulations.
The Special Education Specialist provides instruction to students with special needs, administers evaluations, coordinates IEP meetings, and maintains student progress records. They work to support students’ academic needs and communicate with families and other educators to ensure students receive the help they need.
The Project Manager, Client Success will assist key accounts, drive renewals, and support upsells on existing business. Responsibilities include client meetings, campaign management, strategy development, and leading partnership discussions to foster renewal conversations and meaningful reporting.
The Order Management and Customer Service Manager is responsible for overseeing global order fulfillment, managing customer inquiries and support, coordinating shipping and logistics, and improving data management systems using Salesforce. The role requires strong communication skills and the ability to handle multiple tasks efficiently in a fast-paced environment.
The Research Specialist will provide image acquisition and analysis services to Janelia researchers, maintaining and operating microscopy equipment, and offering training on sample preparation and imaging techniques while organizing workshops on microscopy methods.
The Account Manager will serve as a liaison between clients and Saddle Creek, providing quality client service, managing client relationships, overseeing Client Services Coordinators, and ensuring compliance with policies and procedures. Responsibilities include resolving client issues, identifying process improvements, generating service reports, and supporting operations with reporting and billing tasks.
Responsible for compliance review of biopharmaceutical development GMP data, including the review and approval of release, in-process, and stability test data, method qualifications, validations, and laboratory investigations and deviations.
As a Client Success Consultant, you will build strong relationships with clients, help them utilize ISS' products and services, manage client inquiries, ensure operational excellence, and act as a trusted advisor on corporate governance and proxy voting solutions.
The Graduate Customer Success Manager at Canonical focuses on supporting customers, addressing ticket requests, enriching documentation, driving campaigns, onboarding new users, and collaborating with sales and support teams to fulfill customer objectives while ensuring an optimal user experience.
As a Customer Success Manager, you will maintain strong relationships with clients, assist with onboarding, drive product adoption, identify at-risk customers, and proactively review account metrics. You will work closely with internal teams to ensure customer needs are met, while addressing inquiries and promoting self-serve resources for users.
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