Customer Support - Privacy Consultant

Posted 20 Days Ago
Hiring Remotely in United States
Remote
25-35
Entry level
Software
The Role
As a Customer Support - Privacy Consultant at Cloaked, you will assist users in navigating our privacy product, help them understand their privacy options, and provide support to ensure a seamless experience with our virtual cloak technology. Your role will focus on building trust and enhancing customer satisfaction by addressing inquiries and providing personalized assistance.
Summary Generated by Built In

Cloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference.

What We Offer 


Cloaked is a well-funded Series A startup based out of NYC. 


Although we are a distributed team, team members in NYC are offered a workspace so team members have flexible work accommodations. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area.


We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests and so we frequently embark on team outings and host catered meals in the office.


Compensation and Benefits


We offer above market rate pay and equity (for full-time employees). The rate can range between $25-$35 per hour.


We are really excited about having you join our mission-driven team and help us build the future of online privacy!

The Company
HQ: Lowell, MA
40 Employees
On-site Workplace
Year Founded: 2020

What We Do

Cloaked is on a mission to bring humanity to the internet.

We're a privacy partner that adapts to your lifestyle, online or in person, so you’ll never be forced to share what’s private to you.

Cloaked. Privacy without limits.

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