Top Customer Success Jobs
The Implementation Specialist at Socure drives customer satisfaction by understanding needs, providing assistance during the implementation of products, configuring connectivity, training customers, and working with Technical Account Managers for upsells. They also ensure effective deployment monitoring and enhance their technical acumen through training.
As a Customer Success Onboarding Specialist, you will manage the onboarding process for new B2B clients, educating them on Boundless's software and services. Your role includes improving onboarding processes, collaborating with sales and operational teams, and ensuring a positive client experience while juggling multiple onboardings.
As an Analytics Services Manager, you will create and present actionable insights derived from large datasets to customers, help improve their business outcomes, conduct audits for report accuracy, and support customer-facing review meetings. You'll collaborate with Customer Success and Data Science teams.
As a Customer Success Manager, you will build relationships with customers, connect their marketing goals with the API-driven product, collaborate with technical teams, and manage a portfolio of accounts to drive product adoption, retention, and growth.
The Lending Solutions Specialist will provide consultation and support to Sales Partners and Credit Unions, addressing client needs to grow business within assigned accounts. Responsibilities include account management, presentation delivery, contract negotiations, and market trend analysis to enhance product offerings.
The API/SDK Customer Support Engineer assists customers with issues related to the Matterport API and SDK. Responsibilities include troubleshooting API/SDK problems, building sample applications, maintaining customer satisfaction, and collaborating with various teams to enhance product quality.
The Enterprise Account Support Specialist will provide exceptional support to strategic partners through phone, email, and chat communications. Responsibilities include understanding partner needs, managing relationships, providing expert product guidance, addressing service issues, and facilitating tool integration. This role focuses on ensuring partners maximize their engagement with Expedia's offerings and supports internal teams with technical challenges and recommendations.
The FCAT Relationship Manager engages with clients and manages client expectations for Fidelity's sales and relationship management teams. They ensure successful execution of client engagement activities, deliver effective briefings and tours, and collaborate across business units for technology evaluation initiatives.
The Freelance Digital Video Specialist will create engaging digital content for sports and podcasts, condense segments into vertical videos, manage daily operations of YouTube and TikTok channels, and produce game highlights. Essential skills include video editing and sports knowledge.
The Implementation Specialist is responsible for managing client migrations from legacy software to a new SaaS platform. This role involves developing project plans, collaborating with internal teams and clients, enhancing migration processes, monitoring project progress, and providing support during the transition to ensure high levels of customer satisfaction.
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