Top Customer Success Jobs

The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.

The Enterprise Client Development Associate will focus on converting prospects into sales opportunities, managing early sales processes, and improving CRM data quality for lead generation. Responsibilities include following up on leads, organizing events, assisting sales teams, and leveraging marketing knowledge to drive opportunities.

The Customer Care Representative will manage inbound calls, assist with customer inquiries and complaints, and maintain high-quality service standards. Responsibilities include following communication scripts and achieving performance metrics in handling customer experiences.

The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.

As a Benefit Administration Specialist, you will work with clients and brokers to implement benefit plans on the GoCo platform, conduct training, ensure data accuracy, troubleshoot discrepancies, manage implementations, and serve as the key contact for benefit inquiries.

As an Enterprise Customer Success Manager, you will manage relationships with high-profile clients, ensuring customer satisfaction and improved ROI for ControlUp's products. You will guide customers through their lifecycle with the company, coordinate resources, and act as a project manager to facilitate successful implementations while promoting effective use of the product suite.

As a Client Success Manager, you will enable clients to achieve their goals, maintain exemplary service, build strong relationships, and support account executives in driving strategic growth through upselling and ensuring client satisfaction.