Top Customer Success Jobs
The Client Success Manager at Wealth.com is responsible for managing key client relationships, ensuring satisfaction, driving revenue growth, and facilitating engagement. The role involves onboarding clients, conducting business reviews, and collaborating with various departments to enhance client advocacy. This position also requires addressing client issues and utilizing CRM tools for account management.
As a Loss Management Specialist, you will manage collections and recover owed funds, help members navigate financial challenges, and ensure their financial health. You'll engage with members, achieve recovery goals, analyze accounts to minimize delinquency, track contact information, and maintain accurate records.
The Associate Digital Experience Specialist at Blue Cross will edit, publish, and maintain web content, manage digital assets, coordinate workflow of tickets, and assist in quality assurance testing across digital properties including the website and mobile app.
The Implementation Specialist will work directly with clients to ensure successful software implementations of Interfolio's products, leading key phases of implementation, managing project plans, and providing solutions based on client needs. This role includes relationship management, collaborating with internal teams on troubleshooting, and continually improving client experience with the products.
The Manager of Customer Enablement leads a team of Customer Support Analysts, managing escalations and ensuring timely solutions for customer inquiries. This role focuses on customer support, operational efficiencies, and quality assurance while developing team members to improve service levels and customer satisfaction.
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
The Senior On-Site Service Specialist operates high volume duplicating and production equipment, performs copier maintenance, and handles mail distribution. Responsibilities include troubleshooting equipment, ensuring copiers are functional, and maintaining inventory records. This role may also include temporary reception duties and providing assistance with office tasks, reporting directly to site management.
As a Senior Consultant Customer Strategy, you will lead a team of analysts, manage client relationships, and drive data-driven growth strategies. Responsibilities include delivering professional services, fostering business relationships, managing project outcomes, and coaching team members.
The Quality Specialist will document and follow testing procedures for analytical equipment, assist in specialized tests, maintain lab equipment, and work closely with R&D and production for timely analytical feedback. The role involves writing procedures, documenting calibration, and analyzing experimental data.
As a Solutions Specialist at CrunchTime, you'll support customer implementations by ensuring critical tasks are completed, becoming an expert in product usage, and advocating for customers internally. Your role involves collaborating with teams to optimize the software for customers while leveraging your organizational and process-oriented skills.
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