Top Customer Success Jobs
The Compliance Associate will develop and implement internal compliance procedures, oversee workflow and processing, resolve trade settlement issues, analyze problems, assist with regulatory inquiries, and review sales practices. They will manage daily operations while ensuring compliance with relevant regulations.
As a Strategic Purchasing Representative, you will source electronic components, negotiate with suppliers, ensure quality standards, and collaborate with the Account Executive team to enhance sourcing capabilities.
The Customer Service Representative at RoundPoint plays a vital role in managing the company's reputation through proactive and effective communication. Key responsibilities include listening to customers, providing solutions, navigating servicing systems, and serving as a liaison between customers and the organization. The position demands quick thinking and problem-solving skills while adhering to compliance protocols and working challenging hours.
The Associate will assist the Investment team in identifying and supporting startups in AI/ML, IoT, and other technologies. Responsibilities include portfolio support, material preparation for investment meetings, networking to source new investments, and conducting due diligence on prospective technology investments.
The Contracts Director leads the Contracts Department and manages the entire contract lifecycle, ensuring compliance and accuracy in contract creation, renewals, and invoicing. Responsibilities include coordinating with program teams, negotiating agreements, maintaining contractual relationships, and ensuring adherence to applicable laws and regulations.
As the Workplace Experience Partner, you will enhance the workplace environment, manage office resources, coordinate meetings, and foster a positive employee experience. You will assist in various HR functions including recruiting, operations, and employee engagement, ensuring a welcoming experience for all team members and guests.
The API Client Support Specialist assists clients with API-related projects, resolving inquiries and tickets escalated from support teams. The role involves mastering MeridianLink's API services, facilitating client integration, and effectively communicating API features and functionalities.
The Customer Support Associate handles inquiries related to orders, services, and digital product registrations via phone, email, and live chat. They also navigate internal software applications to resolve issues and identify trends for product improvement.
The Billing Support Specialist resolves customer billing, cash application, and collection issues, providing clear communication and service to clients and internal teams. The role involves investigating discrepancies, ensuring adherence to company policies, and maintaining confidentiality of data. Additionally, the specialist may assist with various tasks and projects as required.
The Digital Transformation Specialist will assist the Banking Operations division in data-driven activities, focusing on digitization, automation, reporting, and analytics. Responsibilities include designing reports using tools like SSRS and Power BI, developing KPIs, ensuring data quality, and aiding in AI research/adoption.
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