Top Customer Success Jobs
The Associate will assist the Investment team in identifying and supporting startups in AI/ML, IoT, and other technologies. Responsibilities include portfolio support, material preparation for investment meetings, networking to source new investments, and conducting due diligence on prospective technology investments.
The Contracts Director leads the Contracts Department and manages the entire contract lifecycle, ensuring compliance and accuracy in contract creation, renewals, and invoicing. Responsibilities include coordinating with program teams, negotiating agreements, maintaining contractual relationships, and ensuring adherence to applicable laws and regulations.
As the Workplace Experience Partner, you will enhance the workplace environment, manage office resources, coordinate meetings, and foster a positive employee experience. You will assist in various HR functions including recruiting, operations, and employee engagement, ensuring a welcoming experience for all team members and guests.
The API Client Support Specialist assists clients with API-related projects, resolving inquiries and tickets escalated from support teams. The role involves mastering MeridianLink's API services, facilitating client integration, and effectively communicating API features and functionalities.
The Billing Support Specialist resolves customer billing, cash application, and collection issues, providing clear communication and service to clients and internal teams. The role involves investigating discrepancies, ensuring adherence to company policies, and maintaining confidentiality of data. Additionally, the specialist may assist with various tasks and projects as required.
The Digital Transformation Specialist will assist the Banking Operations division in data-driven activities, focusing on digitization, automation, reporting, and analytics. Responsibilities include designing reports using tools like SSRS and Power BI, developing KPIs, ensuring data quality, and aiding in AI research/adoption.
The Client Success Manager at Wealth.com is responsible for managing key client relationships, ensuring satisfaction, driving revenue growth, and facilitating engagement. The role involves onboarding clients, conducting business reviews, and collaborating with various departments to enhance client advocacy. This position also requires addressing client issues and utilizing CRM tools for account management.
As a Loss Management Specialist, you will manage collections and recover owed funds, help members navigate financial challenges, and ensure their financial health. You'll engage with members, achieve recovery goals, analyze accounts to minimize delinquency, track contact information, and maintain accurate records.
The Associate Digital Experience Specialist at Blue Cross will edit, publish, and maintain web content, manage digital assets, coordinate workflow of tickets, and assist in quality assurance testing across digital properties including the website and mobile app.
The Implementation Specialist will work directly with clients to ensure successful software implementations of Interfolio's products, leading key phases of implementation, managing project plans, and providing solutions based on client needs. This role includes relationship management, collaborating with internal teams on troubleshooting, and continually improving client experience with the products.
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