Top Customer Success Jobs
The Enterprise Support Specialist at Splash provides enterprise-level support for the Splash platform and integrations, manages cases from start to finish, coordinates with product and engineering teams, diagnoses technical issues in customer-friendly language, and develops support documentation. Creative problem-solving and communication skills are essential.
As a Practice Manager, you will lead the Client Strategy team, managing healthcare client relationships and utilizing data to inform business decisions. Your role includes monitoring program production, collaborating with internal teams, and maintaining project timelines while ensuring client satisfaction.
The Instrument and Controls Specialist will focus on instrumentation design, assist in developing maintenance strategies, lead initiatives in a fast-paced environment, participate in acceptance testing, and provide input for commercial systems development. This role is integral to enhancing reliability and execution of the company's deployed systems.
The Customer Service Representative will answer client calls and inquiries, assist with client needs, help renew accounts, escalate issues, and input data into the agency management system.
The Community Outreach Specialist is responsible for executing local community events to promote One Medical's Senior Health model, developing relationships with community partners, generating leads, and meeting sales targets. This role involves significant community outreach, brand marketing, and networking with insurance agents to enhance patient acquisition.
The Coverage Determination Representative is responsible for gathering and submitting authorization forms to insurance companies, tracking prior authorizations, reviewing prescriptions, and documenting outcomes. This role involves communication with prescriber offices and updating sales staff on important information.
The Senior Policy Counsel will create relationships with policymakers to advocate for voting rights legislation while collaborating with key organizations to implement policy recommendations. Responsibilities include drafting legislative initiatives, facilitating meetings, and managing communication strategies for advocacy efforts.
The Purchasing Specialist will be responsible for sourcing products and materials needed by Locus Fermentation Solutions. This includes negotiating contracts, managing vendor relationships, and ensuring that orders are fulfilled accurately and on time to support the company’s operational goals.
The LMS Administrator manages and supports the Learning Management System (LMS) for Penumbra, ensuring effective administration, technical support, and user analytics. They collaborate with various teams to develop, maintain, and publish training content while analyzing data for system improvements and effectiveness. The role requires attention to detail and the ability to manage competing priorities in a fast-paced environment.
The Central Support Supervisor will manage daily operations of the contact center, supervise a team, create staff schedules, ensure timely service, monitor performance metrics, manage escalations, conduct team training, and participate in projects from leadership. Strong leadership, coaching, and customer service skills are essential.
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