Top Customer Success Jobs

As a Customer Success Manager at iManage, you will manage a portfolio of Cloud customers, ensuring they derive maximum value from their subscriptions through relationship building, feedback analysis, and program implementation aimed at driving retention and satisfaction.

The Senior Specialist in Invoice Operations handles high-volume invoicing with a focus on accuracy and customer communication. Key responsibilities include creating and submitting invoices, managing change requests, leading process improvements, and supporting the financial close process while mentoring peers.

The AR/AP Specialist will manage accounts receivable and payable processes, maintain financial records, analyze job costs, and support the accounting team. Responsibilities include project setup in accounting software, reconciling project costs with managers and clients, and monitoring financial data accuracy.

As the Manager of Customer Success, you will lead a team responsible for enhancing customer satisfaction and retention by managing key relationships, overseeing onboarding and training, and collaborating with cross-functional teams to improve service offerings. You'll also analyze performance metrics and identify process improvements.

The IT Service Desk Intern supports the team in providing technical support to CrowdStrike employees. Responsibilities include troubleshooting hardware, software, and network issues, managing user accounts, maintaining IT policies, and offering excellent customer service.

The Fraud and Risk Specialist is responsible for monitoring gaming transactions, analyzing player accounts for fraudulent activities, managing payment transactions, and ensuring compliance with regulations. The role includes handling fraud investigations, providing customer support, and producing reports on fraudulent activity, all within a fast-paced sports gambling environment.

The Payment Operations Senior Specialist will support stakeholders in launching and improving currencies within the Swift team, ensuring high-level execution of responsibilities, coordinating new product setups, investigating issues, and leading process improvement initiatives. The role requires collaboration across various teams and mentoring new specialists.