Top Customer Success Jobs
The Customer Support Analyst II is responsible for managing customer relationships, assisting with system usage, troubleshooting issues, and providing solutions. This role involves effective communication with customers and collaboration with team members to resolve diverse problems using technical skills and guidelines.
-.png)
The Operations Control Representative is responsible for providing top-tier inbound customer support, addressing technical issues, resolving account discrepancies, and identifying process improvement opportunities while maintaining a positive customer experience. The role requires collaboration and prioritization of tasks in a dynamic environment.
The Website Support Specialist will assist users of BI web portals by providing support through hotline calls and email requests. Responsibilities include user account management, troubleshooting issues, delivering training, monitoring communications, generating reports, and contributing to the improvement of processes and SOPs.
Featured Jobs
The Senior Manager of Customer Success is responsible for maintaining and growing annual recurring revenue (ARR), setting team vision and strategy, resolving customer issues, and collaborating across teams to ensure a consistent customer experience. This role also involves mentoring Customer Success Managers, managing personnel, and driving program improvements.
The Principal Compliance Specialist will advise on compliance risks relating to regulatory requirements for the Deposits line of business. Responsibilities include managing compliance risks, conducting compliance advisory activities, facilitating compliance management, and supporting regulatory exams and risk assessments.
As the Customer Experience Operations Lead, you'll optimize digital customer journeys, analyze customer data for retention strategies, improve customer success processes, and collaborate with various teams to enhance customer experience. You'll also provide training, prepare reports, and advocate for customers in social media.
The Technology Compliance Specialist will ensure compliance with regulations and standards by assessing risks, conducting technology assessments, and monitoring compliance metrics. The role involves collaboration across departments and development of compliance policies, participating in audits, and providing training for compliance measures.
The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.
The Enterprise Support Specialist at Qualtrics is responsible for leveraging technology to solve complex problems for top-tier customers. The role involves a mix of reactive troubleshooting and proactive engagement with clients to provide program assurance and technical support. The specialist will work closely with various teams within the organization and contribute to client success by delivering high-quality assessments and white-glove care.
The Client Success Manager will enhance client relationships, execute strategies to boost client retention, and identify opportunities for upselling growth. They will analyze client needs and provide tailored solutions, ensure proper onboarding of new clients, and maintain up-to-date knowledge of company services to support clients effectively.
.jpg)
.jpeg)
-.png)
All Filters
No Results
No Results
