Top Senior Customer Success Jobs in Cincinnati, OH

Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech • Information Technology • Software
The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.
Top Skills: Data AnalyticsPower BI
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
200K-225K Annually
Senior level
200K-225K Annually
Senior level
Artificial Intelligence • Information Technology
The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.
Top Skills: CRMErpMicrosoft Dynamics 365Microsoft Dynamics 365 Finance And Operations
Reposted 3 Days AgoSaved
Remote
Cincinnati, OH
110K-140K Annually
Senior level
110K-140K Annually
Senior level
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.
Top Skills: Artificial IntelligenceHr TechnologyMachine LearningSaaS
3 Days AgoSaved
Remote
Cincinnati, OH
200K-200K Annually
Senior level
200K-200K Annually
Senior level
Cloud • Security • Software
The Staff Customer Success Manager will manage key financial services accounts, ensuring customer success through relationship-building, strategic planning, and driving measurable business outcomes. This role focuses on customer onboarding, success planning, and fostering executive engagement to mitigate risks and identify account expansion opportunities.
Top Skills: Application SecurityDevsecopsFinancial Services ComplianceSoftware Supply Chain Security
Reposted 3 Days AgoSaved
Remote
Cincinnati, OH
185K-260K Annually
Senior level
185K-260K Annually
Senior level
Information Technology • Software
The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.
Top Skills: HubspotPlanhat
3 Days AgoSaved
Remote
Cincinnati, OH
220K-260K Annually
Senior level
220K-260K Annually
Senior level
Software
The Vice President of Customer Success leads the transformation and scaling of customer engagement strategies, focusing on retention, growth, and the operationalization of an AI-enabled Customer Success model.
Top Skills: AIAutomation ToolsCRMCustomer Success PlatformsSaaS
3 Days AgoSaved
Remote
Cincinnati, OH
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Healthtech
The Client Success Manager will manage post-sale client relationships, driving engagement and growth while translating client needs into actionable solutions.
Top Skills: AnalyticsExcelProject Management ToolsSaaSSmartsheet
Reposted 3 Days AgoSaved
In-Office or Remote
Cincinnati, OH
Senior level
Senior level
Aerospace • Security • Energy • Industrial
The Customer Success Manager will oversee onboarding, support, and relationship management for key enterprise mobility accounts, ensuring customer satisfaction and product adoption.
Top Skills: GainsightSalesforce
3 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • Cybersecurity
The Customer Success Manager will manage enterprise accounts, ensure customer engagement, track account health, and facilitate communication between technical teams and clients.
Top Skills: JIRASalesforce
3 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • Real Estate • Software • Database • PropTech
As Manager of Customer Success, you will lead a team ensuring revenue performance and retention while building scalable systems and playbooks in a high-growth SaaS environment.
Top Skills: Ai ToolsGainsightHubspotVitally
Reposted 3 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills: GenomicsNext Generation Sequencing (Ngs)Velsera
Reposted 3 Days AgoSaved
Remote
Cincinnati, OH
150K-185K Annually
Senior level
150K-185K Annually
Senior level
Payments • Software
The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.
Top Skills: CRMSalesforce
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Reposted 3 Days AgoSaved
Remote
Cincinnati, OH
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
Reposted 3 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Information Technology • Software
The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.
Top Skills: DevOpsSoftware Development
Reposted 3 Days AgoSaved
Remote
Cincinnati, OH
145K-235K Annually
Senior level
145K-235K Annually
Senior level
Information Technology • Software
The Senior Customer Success Manager will onboard customers, identify risks, provide technical guidance, build relationships, and drive renewals and expansions.
Top Skills: DevOps
4 Days AgoSaved
Remote
Cincinnati, OH
100K-110K Annually
Senior level
100K-110K Annually
Senior level
Software
As a Customer Success Manager at Vividly, you will build strategic customer relationships, drive platform adoption, analyze account usage, and advocate for customer success across teams, impacting measurable outcomes for consumer packaged goods brands.
Top Skills: SaaS
4 Days AgoSaved
Remote
Cincinnati, OH
245K-300K Annually
Senior level
245K-300K Annually
Senior level
Software
The VP of Customer Success at Reltio ensures customers achieve business outcomes from the platform, driving adoption and value realization. Responsibilities include leading a global team, improving customer lifetime value, and fostering customer advocacy and satisfaction.
Top Skills: CloudEnterpriseIaasMdmPaasSaaS
4 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Cloud • Marketing Tech • Productivity • Sales • Software
The Senior Manager, Customer Success leads a team to drive customer retention and value, ensuring alignment with company metrics and collaborating cross-functionally with various departments.
4 Days AgoSaved
Remote
Cincinnati, OH
140K-155K Annually
Senior level
140K-155K Annually
Senior level
eCommerce • Software
The Customer Success Manager drives business impact for Enterprise accounts, ensuring value realization, managing relationships, and contributing to customer strategy and renewals.
Top Skills: CatalystCi/CdCircleCICustomer Success PlatformsDevOpsGainsightGithub ActionsGitlab CiHarnessJenkinsSaaSSalesforceTotangoVitally
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Software
The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.
Top Skills: SaaSSalesforce
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
194K-228K Annually
Senior level
194K-228K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.
Top Skills: AIGrcSaaS
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
90K-115K Annually
Senior level
90K-115K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, and facilitating growth for large clients.
Top Skills: Customer Success Software ToolsGainsightSalesforce
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.
Top Skills: Crm PlatformsSalesforce
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Information Technology • Security • Cybersecurity
The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.
Top Skills: Active DirectoryAWSAzureAzureadBoxGCPGitGoogleMicrosoft 365OktaPythonRdsRedshiftSalesforceServicenowSnowflake
Reposted 4 Days AgoSaved
Remote
Cincinnati, OH
80K-80K Annually
Senior level
80K-80K Annually
Senior level
Software • Analytics
The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.
Top Skills: Customer Success PlatformsTotango
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