Top Senior Customer Success Jobs in Cincinnati, OH

Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Healthtech • Information Technology
Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.
Top Skills: Bi Analytics ToolsGuruJIRASlackZendesk
YesterdaySaved
Remote
Cincinnati, OH
136K-165K Annually
Senior level
136K-165K Annually
Senior level
Fitness • Healthtech • HR Tech
Oversee all post-sale phases of the customer lifecycle for enterprise clients, ensuring successful adoption and ongoing engagement of technology solutions using AI tools to drive value.
Top Skills: Ai-Powered Platforms
YesterdaySaved
Remote
Cincinnati, OH
Senior level
Senior level
Information Technology • Internet of Things
Manage customer accounts to minimize churn, drive engagement, and enhance product adoption. Serve as trusted advisor, resolve issues, and support customers' needs effectively.
Top Skills: Help ScoutMs ProjectSalesforce
YesterdaySaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech • Information Technology • Software
The Senior Customer Success Manager manages large health plan accounts, building client relationships, coordinating internal teams, and ensuring customer satisfaction and retention.
Top Skills: Healthcare TechnologyRevenue Cycle Management
YesterdaySaved
Remote
Cincinnati, OH
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Cloud • Software
Vantage seeks a Senior Customer Success Manager to oversee post-sale customer engagement, offering onboarding, training, and support to enhance customer satisfaction and product adoption.
Top Skills: AWSAzureFinops Cloud Cost Management SolutionsGCP
YesterdaySaved
Remote
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • Healthtech
As a Customer Success Executive, you'll implement and operationalize Hippocratic AI solutions in healthcare settings, ensuring sustained adoption and measurable outcomes while building strong client relationships and leading training efforts.
Top Skills: AIDigital HealthEnterprise Saas
10 Days AgoSaved
In-Office
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • Healthtech
Seeking a VP of Customer Success to manage health system partnerships, lead a team, and drive revenue growth in a high-growth environment. Responsibilities include strategy, team development, client relationships, and implementation excellence.
Top Skills: AIClinical WorkflowsDigital HealthHealthcare Saas
Reposted 10 Days AgoSaved
In-Office
Cincinnati, OH
78K-120K Annually
Senior level
78K-120K Annually
Senior level
AdTech • Marketing Tech • Analytics • Consulting
As a Senior Client Success Manager, you will manage client relationships, drive media and incentive activation strategies, and ensure successful campaign execution and optimization.
Top Skills: Campaign ExecutionData InsightsMedia InvestmentMedia Solutions
YesterdaySaved
Remote
Cincinnati, OH
250K-295K Annually
Senior level
250K-295K Annually
Senior level
Healthtech
The Sr. Director of Customer Success Strategy leads the development of the customer success strategy, drives operational excellence, and collaborates with cross-functional teams to ensure successful adoption of Heartflow's AI-driven diagnostic platform.
Top Skills: AIHealthcare Technologies
YesterdaySaved
Remote
Cincinnati, OH
170K-228K Annually
Senior level
170K-228K Annually
Senior level
Healthtech
The Director of Client Success leads service model strategy, manages a team, ensures client value delivery, and partners cross-functionally to enhance client engagement and retention.
YesterdaySaved
Remote
Cincinnati, OH
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Machine Learning • Software
The Client Success Leader at Machinify will enhance client satisfaction and operational processes, ensuring value delivery through support strategies while managing relationships and insights from healthcare data.
Top Skills: Ai-Powered PlatformsHealthcare Claims Data
Reposted YesterdaySaved
Remote
Cincinnati, OH
Senior level
Senior level
Software
The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.
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Reposted YesterdaySaved
Remote
Cincinnati, OH
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted YesterdaySaved
Remote
Cincinnati, OH
Senior level
Senior level
Transportation
The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.
Top Skills: Ai WorkflowsPower BISigmaTableauTms System
2 Days AgoSaved
Remote
Cincinnati, OH
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Information Technology • Security • Software • Cybersecurity
The Strategic Customer Success Engineer provides technical guidance for enterprise customers, ensuring product adoption, onboarding, and ongoing support while advocating for customer needs internally.
Top Skills: Aws LambdaC#Cloudflare WorkersGoJavaJavaScriptNode.jsPHPPostgresPythonRestful ApisSQL
2 Days AgoSaved
Remote
Cincinnati, OH
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Fitness • Healthtech • HR Tech
The Senior Customer Success Manager at Thrive oversees customer relationships, ensuring successful delivery and engagement with Thrive's AI-powered solutions while managing renewals and expansion opportunities.
Top Skills: Ai ToolsCodaGoogle SuiteLookerMicrosoft ProductsSalesforce
2 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Fintech • Software
The Customer Success Systems Manager will enhance operational excellence in the Customer Success team by optimizing systems and processes, managing Gainsight architecture, and delivering insights for improved renewals and retention.
Top Skills: GainsightSalesforce
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.
Top Skills: Ai ToolsSaaS
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.
Top Skills: Ai ToolsCrm ToolsMartechSaas Applications
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
5-5 Annually
Senior level
5-5 Annually
Senior level
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills: AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
125K-175K Annually
Senior level
125K-175K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Conversational AI
The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.
Top Skills: ChatgptJIRASalesforceSlack
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Software • Automation
The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.
Top Skills: Customer Success PlatformsTotango
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Artificial Intelligence • Information Technology • Legal Tech • Software
As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • eCommerce • Logistics • Retail
This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.
Top Skills: APIsPythonSQL
Reposted 2 Days AgoSaved
Remote
Cincinnati, OH
85K-100K Annually
Senior level
85K-100K Annually
Senior level
Information Technology • Marketing Tech • Software • Consulting
The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.
Top Skills: Bid Management ToolsCRMMicrosoft Office Suite
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