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Top Customer Success Jobs in Baton Rouge, LA
Information Technology • Legal Tech
Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.
Top Skills:
ChatgptChurnzeroClaudeGainsightGoogle DocsGoogle SheetsGoogle WorkspaceSaaS
Artificial Intelligence • Fintech • Software • Financial Services
As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.
Top Skills:
AIWealth Management Software
Artificial Intelligence • HR Tech • Information Technology • Software
The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.
Top Skills:
APIsAts PlatformsData MappingsSAMLScimSsoWebhooks
Healthtech • Internet of Things • Hospitality • Telehealth
As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.
Angel or VC Firm
The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.
Top Skills:
SaaS
Automotive
Lead and build the Customer Success Operations function for onboarding and professional services. Own analytics, reporting, enablement, process design, and CS tooling (Vitally, Salesforce, Gong). Deliver insights, run internal training, eliminate manual work through playbooks and automation, partner cross-functionally, and scale a team while supporting VP-level strategy, OKRs, and capacity planning.
Top Skills:
Ai ToolingGongSalesforceVitally
Healthtech • Information Technology
Lead and build the Customer Success function for enterprise value-based care customers. Drive customer satisfaction, retention, expansion, and usage growth by defining processes, KPIs, and cross-functional initiatives; manage enterprise relationships, identify upsell opportunities, and own revenue growth while cultivating customer advocates.
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale relationships for assigned accounts, act as a trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams to deliver campaigns, maintain account documentation and reports, and drive client satisfaction and growth.
Top Skills:
Crm SystemsExcel
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale relationships for assigned accounts, act as a trusted advisor on DemandFactor offerings, coordinate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive client satisfaction and growth.
Top Skills:
Crm SystemsExcel
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale accounts, build and nurture client relationships, act as trusted advisor for DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns, maintain account documentation and reports, and drive client satisfaction and growth.
Top Skills:
Crm SystemsDemandfactorExcel
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale relationships for assigned accounts, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns and integrations, produce account reports and recommendations, and drive client satisfaction and growth through proactive service, issue diagnosis, and escalation.
Top Skills:
Crm SystemsExcel
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale relationships for a book of accounts, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive client satisfaction and growth.
Top Skills:
Crm SystemsDemandfactorExcel
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Agency • Marketing Tech • Professional Services • Sales
Manage post-sale account relationships for multiple clients, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaign leads, produce account documentation and reports, resolve client issues, and drive account growth through excellent customer service and organization.
Top Skills:
Crm SystemsDemandfactorExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale client relationships for successful campaign delivery, act as trusted advisor on product offerings, collaborate with sales and internal teams, maintain account documentation, and drive client retention and growth through strong service and problem resolution.
Top Skills:
Crm SystemsExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Serve as post-sale account manager and trusted advisor for assigned clients, coordinating with sales and internal teams to deliver campaigns, manage documentation, resolve issues, and drive account growth through excellent customer service.
Top Skills:
Crm SystemsExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale accounts, build and nurture client relationships, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns, handle documentation and reporting, and drive client satisfaction and growth.
Top Skills:
Crm SystemsExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale account relationships for assigned clients, act as a trusted advisor on product offerings, coordinate with sales and internal teams, deliver campaign leads and reporting, and drive account growth through excellent service and issue resolution.
Top Skills:
Crm SystemsExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale accounts, build and nurture client relationships, act as trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams to deliver campaigns, maintain account documentation and reports, and drive client satisfaction and growth.
Top Skills:
Crm SystemsExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale account relationships for assigned clients, act as a trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive growth through excellent customer service.
Top Skills:
Crm SystemsMs Office (Excel)
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale accounts and nurture client relationships as a trusted advisor on DemandFactor offerings. Collaborate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, resolve issues or escalate when needed, and drive account growth through excellent customer service.
Top Skills:
Crm SystemsExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale client accounts, act as a trusted advisor on DemandFactor offerings, coordinate with sales and internal teams to deliver campaigns, maintain account documentation and reports, and drive client satisfaction and growth through proactive support.
Top Skills:
Crm SystemsExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale relationships for assigned accounts, act as a trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams to deliver campaigns, handle account documentation and reporting, and drive client satisfaction and growth.
Top Skills:
Crm SystemsDemandfactorExcel
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale account relationships for multiple clients, act as a trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams to deliver campaign leads, produce reports and recommendations, and drive account growth through excellent customer service.
Top Skills:
CRMDemandfactorExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale relationships for a portfolio of clients, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns, produce account documentation and reports, and drive account growth through excellent service and problem resolution.
Top Skills:
CRMExcelMS Office
Agency • Marketing Tech • Professional Services • Sales
Manage post-sale relationships for assigned accounts, serve as trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive client growth through exceptional customer service and problem resolution.
Top Skills:
Crm SystemsExcel
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