Top Operations & Support Jobs in Atlanta, GA

Welcomes visitors and guests, verifies information, assists with forms, answers general questions and calls, manages scheduling systems, maintains a clean front area, and provides organized, confidential, service-focused support. The role requires multitasking in a busy environment, collaboration, and positive visitor interactions.

Provides customer service for National Sales customers by processing orders, handling inquiries and complaints, resolving billing and delivery issues, coordinating same-day pickups and deliveries, managing product claims and recalls, and maintaining interaction records. The role communicates with customers, sales, and distribution teams, recommends service improvements, and backs up Sales Coordinator functions. It is approximately 90% remote and follows a Sunday–Thursday schedule.

Partners with the CEO to drive strategic execution, cross-functional alignment, business operations, and executive leverage. Translates company priorities into action plans, tracks progress, prepares decision materials, analyzes financial and operational performance, coordinates communications, and manages high-priority initiatives. The role requires strong organization, judgment, discretion, analytical ability, and communication skills while operating across functions including Finance, Product, Engineering, GTM, and Operations.

Manage and operate an apartment community by leading onsite staff, overseeing leasing, marketing, resident relations, budgets, accounts receivable and payable, payroll, make-ready activities, service requests, vendor communications, and safety programs. The role requires maintaining property performance, supporting employee development, ensuring compliance with company policies, and regularly inspecting residential facilities in office and field environments.

Supports GovDeals auction and real estate sales operations through auction setup, title administration, bid deposit processing, listing quality control, client and buyer communications, reporting, documentation, vendor registration, and issue resolution. The role also assists with software testing, special projects, warehouse asset processing, and operational initiatives. This onsite position requires strong organization, accuracy, independent judgment, customer service experience, and occasional travel.

Leads day-to-day operations for accounting product support teams, managing staffing, workflows, performance, coaching, development, KPIs, and customer service across multiple channels. Provides guidance on complex software issues, supports escalations to Development, improves processes and documentation, communicates issue trends, and partners with Implementation and other leaders to improve customer transitions and product quality.

Lead IT strategy and day-to-day operations, owning technology vision, roadmap, budget, architecture, security posture, service management, vendor relationships, and IT team development while ensuring reliable, secure infrastructure and SaaS platform delivery.

Entry-level Management Trainee to learn company operations through on-the-job training. Focus areas include lead generation, customer service, employee allocation, financial controls, and management skills. Role emphasizes sales and business development exposure, mentorship from existing managers, and merit-based progression into operational management or business development tracks.

Lead a division of Association Managers, overseeing daily operations, training, mentoring, budgeting, client relations, reporting, site visits, invoice/payment oversight, performance evaluations, and strategic retention and growth.

Supervise a team of Advisor Support phone agents serving financial professionals. Coach, set goals, provide real-time floor support, resolve complex inquiries (money movement, account maintenance, new accounts), maintain quality and productivity, and drive advisor satisfaction while adapting to changing business needs.