The Role
Provides day-to-day administrative support for local operations, including mail processing, invoice coordination, petty cash reconciliation, phone coverage, dispatch backup, billing documentation, patient information research, and secure maintenance of billing and patient care records. The role requires compliance with HIPAA and company policies, strong organization, communication, multitasking, prioritization, customer service, and problem-solving skills.
Summary Generated by Built In
Definition:The Administrative Assistant is responsible for providing day to day administrative support of local operations.
Reports To:
- Director of Operations
- Processes all incoming and outgoing mail.
- Works to ensure security of buildings and all other company property.
- Organizes, codes and processing all vendor invoices for signature for President.
- Answer administrative phone lines and be able to function as a backup Dispatcher as needed.
- Acts as Custodian for operations petty cash account, reconciling account, requesting additional funds, etc.
- Assists President and Billing staff with field crew follow up field documentation.
- Assists President and Billing staff with researching patient information related to transport documentation and billing.
- Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
- Is responsible for maintaining billing and patient care records in accordance with proper HIPAA and document retention standards.
- At all times sets an example of professionalism for others to follow. Places customer service, compliance and safety above all else.
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Clearly express him/herself verbally and in writing
- Demonstrate the ability to learn and apply knowledge.
- Use effective verbal and written communication.
- Perform all dimensions per job description.
- Analyze problems and develop practical solutions.
- Manage time in a multi-tasking environment.
- Prioritize based on changing need.
- Interact effectively with others. Position involves speaking and interacting with a variety of persons over the telephone
- Reports to assigned shifts on time and properly groomed in appropriate business attire.
- Perform other duties related to administrative functions as directed or needed.
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- Must have excellent administrative skills and be very detailed orientated.
- Must be able to simultaneously manage multiple projects successfully.
- Must be punctual and able to meet deadlines as assigned.
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- The ability to reach, push and pull.
- The ability to sit or stand for long periods of time.
- The ability to use a computer keyboard and write for extended periods of time.
- The ability to lift and maneuver 35 pounds without difficulty.
- The ability to complete all job duties.
Skills Required
- Excellent administrative skills
- Strong attention to detail
- Ability to manage multiple projects simultaneously
- Punctuality and ability to meet assigned deadlines
- Ability to reach, push, and pull
- Ability to sit or stand for long periods
- Ability to use a computer keyboard and write for extended periods
- Ability to lift and maneuver 35 pounds
- Ability to communicate effectively verbally and in writing
- Ability to learn and apply knowledge
- Ability to analyze problems and develop practical solutions
- Ability to multitask and prioritize changing needs
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The Company
What We Do
Priority OnDemand provides innovative healthcare solutions, including EMS-powered in-home and virtual care, medical transportation, and logistics services, aiming to make high-quality care available anywhere.
