Top Operations & Support Jobs in Atlanta, GA

Supports enterprise IT Change Management by assessing and coordinating technology changes, evaluating risks and readiness, facilitating CAB and Emergency CAB activities, maintaining governance documentation, monitoring performance, supporting audits, and identifying process improvements. The role collaborates with technology teams, vendors, and business stakeholders while co-leading IT projects such as upgrades, migrations, and implementations.

Support expansion into Atlanta and other markets by managing licensing and compliance, coordinating state boards, tracking renewals, and assisting with facility launches. The role also involves cross-functional research, project ownership, vendor coordination, construction-site presence, regulatory readiness, operating documentation, SOPs, and chain-of-custody workflows. Candidates should be adaptable, detail-oriented, strong writers, comfortable with ambiguity, willing to travel, and able to work on-site as needed.

Provides second- and third-level technical support for Federal Reserve Financial Services connectivity and integration. Responsibilities include customer onboarding, network testing, troubleshooting connectivity and system issues, maintaining test environments, coordinating technical projects, liaising with customers, vendors, and internal teams, documenting procedures, improving processes, and providing after-hours support.

Own the Order-to-Cash roadmap within Finance, translating business requirements into technical capabilities and partnering with Engineering and QA. Lead UAT, quality validation, scalable process design, cross-functional launches, and operational improvements. Investigate billing and usage discrepancies while balancing commercial flexibility with system simplicity. The role requires 6–8+ years in Finance, Billing, Business, or Revenue Operations within high-growth B2B SaaS, plus strong project leadership, communication, analytical, and problem-solving skills.

Handles auto insurance claims from initial report through resolution. Guides insureds and claimants after accidents, communicates by phone, assesses needs, resolves problems, manages claim details, and coordinates the claims process. The role includes paid training and licensing, requires strong customer service, organization, multitasking, decision-making, typing, and the ability to use multiple systems in a hybrid environment.

Coordinates group air travel programs from intake and setup through post-event follow-up. Serves as a liaison among clients, travel advisors, and internal teams; manages timelines, documentation, bookings, traveler activity, arrivals, departures, reports, quality control, and stakeholder updates. Requires three or more years of travel-industry experience, GDS or self-booking tool proficiency, Microsoft Office skills, strong communication, and multitasking abilities.

Support development and maintenance of the global HSE risk and control framework. Translate regulatory requirements into practical controls, maintain control inventories, define evidence standards, assess control design and operating effectiveness, validate compliance evidence, support assurance reviews, track remediation, analyze trends, and develop reporting and dashboards to improve compliance, risk visibility, and control maturity across regions.

Owns Bose’s global Design to Launch enterprise process, including architecture, governance, stage gates, financial integration, KPIs, digital enablement, launch readiness, and continuous improvement. The role aligns product development across hardware, software, engineering, finance, manufacturing, suppliers, and commercial teams. It drives enterprise transformation, standardizes decision frameworks, improves product launch predictability and economics, and influences senior stakeholders across a complex global organization.

Processes electronic payments through phone calls and web portals, enrolls vendors, updates payment methods, researches outstanding payments, and responds to client inquiries. The role monitors payment processing timelines, supports invoice workflows, assists colleagues, and recommends process improvements. Candidates need strong communication, attention to detail, multitasking ability, Microsoft and Excel skills, and a minimum typing speed of 50 WPM. Salesforce experience is preferred. This is an onsite entry-level position in Atlanta with potential overtime during growth or onboarding periods.

Provide dedicated executive assistance to the CEO, including calendar, communications, leadership meetings, travel, expenses, and event logistics. Support People & Culture initiatives, employee events, onboarding, visitors, and the day-to-day workplace experience. Manage vendors, service agreements, budgets, and coordination across global time zones while maintaining confidentiality and strong attention to detail.