Top Operations & Support Jobs in Atlanta, GA

Provides advanced technical support for business technology systems, troubleshooting complex issues involving desktops, laptops, servers, software, and mobile devices. Collaborates with IT and business teams to optimize infrastructure, integrate new technologies, minimize downtime, and maintain operational reliability. Requires a high school diploma or GED, technical problem-solving skills, Microsoft Office proficiency, and legal authorization to work in the United States.

Supports Microsoft 365 operations by collaborating on projects, analyzing data, improving processes, and assisting with SharePoint, Teams, and Exchange services. The intern will help create troubleshooting documentation, promote user awareness, identify proactive resolutions, and support organizational change initiatives while developing enterprise technology and communication skills.

Supports Wells Fargo branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, resolving operational concerns, mitigating risk, and supporting branch scheduling and team performance. The role requires strong customer service, cash-handling capability, sound judgment, adherence to banking policies, and availability for schedules that may include most Saturdays.

Supports device trade-in and upgrade programs through vendor collaboration, liquidation and pricing analysis, outlier detection, process improvement, promotion optimization, buyer sourcing, and partner onboarding. The intern analyzes reporting data, identifies operational inefficiencies, collaborates with marketing and operations teams, and presents recommendations to improve program efficiency, profitability, and customer experience.

Owns administration and configuration of Waystar’s billing platform, including billing rules, pricing, bill plans, product hierarchies, and lead-to-customer activation. Maintains integrations among Salesforce CPQ, Waystar, and Oracle NetSuite; monitors data quality, APIs, and billing exceptions; supports releases and incident response; and builds validation routines, dashboards, documentation, and workflow automations. The role also supports billing process improvement, vendor assessments, and platform roadmap planning.

Leads end-to-end management of major IT incidents, coordinating infrastructure, application, network, security, cloud, vendor, and support teams. Establishes command during critical disruptions, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned incident processes, facilitates post-incident reviews, analyzes trends and SLA performance, and drives continuous operational improvement in a complex enterprise environment.

Support development and maintenance of the global HSE risk and control framework. Translate regulatory requirements into practical controls, maintain control inventories, define evidence standards, assess control design and operating effectiveness, validate compliance evidence, support assurance reviews, track remediation, analyze trends, and develop reporting and dashboards to improve compliance, risk visibility, and control maturity across regions.

The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.

Lead design and build of a scalable operating model for Bose Audio Technologies. Own end-to-end customer lifecycle, drive systems and governance, align Sales/Engineering/Delivery, develop operational systems (billing, licensing, usage tracking), embed customer-centric processes, and build a high-performing Customer & Business Operations team to support platform growth.

Handle back-to-back customer service and technical support calls for DISH TV customers. Resolve billing, programming, and technical issues, provide product and service information, and promote relevant offerings. The role requires fluent English and Spanish, troubleshooting ability, multitasking, dependable phone engagement, flexible scheduling, and a dedicated home office with wired high-speed internet. Paid training and company equipment are provided.