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Coordinate and implement training and technical assistance programs, develop project plans and curricula, lead applicant selection and training sessions, manage logistics and presenter relations, and support the Senior Project Manager to ensure successful program delivery across multiple youth justice and restorative practice initiatives.

Lead day-to-day operations, own task queue and compliance, troubleshoot complex patient cases, drive process documentation and automation, manage hospital implementations and relationships, and run high-impact operational projects to improve delivery and scale.

Lead multiple client accounts end-to-end, owning relationships, SOWs, budgets, staffing, timelines and deliverables. Coordinate cross-functional teams, drive project execution, report on performance, mentor junior staff, and identify growth and upsell opportunities while representing the agency to clients.

Manage the dealership finance department to maximize profitability and product penetration. Maintain PVR and VSC targets, track lender portfolios, ensure timely paperwork, support sales team, enforce proper selling methods, and provide excellent customer service and professional leadership.

Provide advanced administrative support to the Director, Deputy Director, and leadership team: coordinate schedules and meetings, manage emails and calendars, prepare agendas and minutes following open meeting laws, process P-card transactions in Workday, create presentations, maintain records and tracking spreadsheets, assist with travel and events, and perform general office duties.

Support brand and retail marketing execution across digital, social, experiential, PR, and eRetail channels. Manage campaign calendars, asset production, PDP updates, product launches, eRetail media coordination, and cross-functional project trackers while monitoring trends and reporting monthly performance.

Designs and delivers sales enablement programs and coaching across sales, SE, and CS teams to drive behavioral change. Facilitates onboarding, analyzes conversation intelligence, builds effective content from briefs, partners with leaders, and continuously improves enablement to impact retention and quota attainment.

Lead technical deployments of Odyssey's SaaS platform for state education programs from kickoff through go-live and renewal. Develop and execute deployment plans, coordinate cross-functional teams (Engineering, Product, Support), configure integrations (APIs/webhooks), drive adoption and scalability, and maintain stakeholder communication to ensure successful contract outcomes.

Provide paraprofessional accounting and financial support for Orlando Venues, including preparing monthly and quarterly reports, journal entries, AR/AP transactions, account reconciliations, and maintaining financial records. Support event financial administration, ensure compliance with city policies and contracts, and assist the Fiscal Manager with audits and financial interpretation.

Supervise home office claims administration and support staff; manage vendor relationships and field/agent communications; oversee reserve review, develop procedures and manuals, assist hiring and training, and support Home Office Claims Management on projects.