A company built to serve you. It's your career, Shelter it!
Administrative Claims Supervisor
$63,273 - $78,447 minimum starting pay
Job Level: Supervisor
Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.
What You Will Be Doing:
Responsible for supervising Home Office Claims Administration personnel and Home Office Support Services regarding claims administration. Establish and maintain relationships with various vendors to meet the Claims Department needs. Oversee communications with field personnel and agents with regard to claims inquiries and concerns. Manage the Reserve Review process for the Claims Department. Maintain up to date knowledge of company policies and departmental procedures. Develop, implement, and maintain work procedures and procedure manuals. Assist with the selection and training of personnel in assigned sections. Assist the Home Office Claims Management Team with various duties as requested.
What We're Looking For:
Excellent communication skills, both oral and written
Superior organizational skills and ability to make oral presentations
Ability to quickly analyze, comprehend, and interpret data, reports, and laws
Experience in project and vendor management
Ability to research, analyze and make decision for processing non-routine claims data
Background in general insurance at an administrative level, demonstrating decision-making skills and the ability to lead and direct others
Ability to perform the essential functions of the position, with or without a reasonable accommodation.
Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:
Health, Dental, Voluntary Vision and Prescription Drug Insurance
Savings and Profit Sharing 401(k)
Paid Time Off for Sick and Personal Leave, Vacation and Holidays
Vitality Wellness Program
"Dress for Your Day" Dress Code
Flexible Scheduling
And much more!
#IND1#
If interested, please apply by:
08/20/2026Skills Required
- Excellent oral and written communication skills
- Superior organizational skills and ability to make oral presentations
- Ability to quickly analyze, comprehend, and interpret data, reports, and laws
- Experience in project and vendor management
- Ability to research, analyze and make decisions for processing non-routine claims data
- Background in general insurance at an administrative level with decision-making and leadership experience
- Ability to perform essential functions of the position, with or without reasonable accommodation
What We Do
Shelter Insurance® is a property casualty insurance company offering auto and home insurance in addition to several other insurance products, including: Life Insurance Renters Insurance Motorcycle Insurance RV Insurance ATV Insurance Boat Insurance Umbrella Insurance Personal Articles/Inland Marine Insurance Farm Insurance Business Insurance Shelter Insurance® products are sold by agents in 15 states— Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, Ohio, Oklahoma and Tennessee. We consistently receive high ratings from A.M. Best Company (a national firm that rates the financial strength and operating performance of insurance companies) and we are a mutual insurance company, which means we are owned by our policyholders rather than stockholders, and governed by a Board of Directors. We believe integrity and a commitment to continuous improvement are essential, and we make customer service one of our top priorities. Our primary goal is to be a benefit to our customers, communities, employees and our nearly 1,400 licensed agents as we find ways to maintain our strong financial position and protect our policyholders. That view has served us well throughout our company’s history, and we expect it to carry us well into the future. The Past to the Present We opened our doors in 1946, but in those days, we were MFA Mutual Insurance® and we only offered auto insurance. We also only operated in Missouri. Through the years, the Shelter Insurance Group of Companies has expanded to 21 states and offers far more products than we did in 1946. The Group of Companies includes Shelter Life Insurance Company, Shelter Reinsurance® and AmShield Insurance®. Our Vision Redefine value in the insurance industry. Our Mission Statement Be a leader in our communities by providing daily value while we SHELTER what matters most.
