Top Tech Jobs & Startup Jobs

Supports daily HR operations, including employee records, onboarding, offboarding, benefits, policy guidance, audits, and compliance. Manages HR records retention, data quality, reporting, dashboards, and analytics. Coordinates HR special projects, improves workflows and systems, develops procedures and training materials, and assists with HRIS and ATS administration. The role requires strong analytical, organizational, project-management, communication, and confidentiality skills.

Provides white-glove client support through phone, email, and chat for financial products. Resolves technical and account issues, collaborates with product, engineering, sales, and relationship teams, supports account onboarding, manages support queues, develops FAQs and scripts, tracks issue trends, reports metrics, improves support processes, and trains new representatives. The role requires Central Time availability and is hybrid in Dallas.

Analyze large datasets and conduct statistical, causal, and experimental analyses to answer product and business questions. Build dashboards and visualizations, investigate metric changes, identify data quality issues, and communicate actionable insights. Collaborate with Product, Engineering, and Data Engineering to validate metrics, experiments, and measurement approaches, while documenting methodologies and assumptions.

Lead and develop a distributed, multi-country Sales Engineering team supporting international SaaS revenue growth. Coach discovery, demonstrations, and Proofs of Value; improve technical win rates and POV efficiency; optimize technical resource allocation; and partner with Sales, Professional Services, Customer Success, and Product. The role also handles strategic deal reviews, escalations, executive customer discussions, performance analysis, competitive enablement, and implementation handoffs.

Provides in-house legal counsel across privacy, cybersecurity, AI, SaaS contracts, technology transactions, intellectual property, trademarks, copyright, marketing compliance, and product development. Reviews and negotiates agreements, advises on privacy and AI regulations, supports security incidents and ISO/SOC audits, manages outside counsel, guides product and marketing teams, and develops legal policies, playbooks, training, and compliance processes.

Leads client retention, expansion, engagement, and product adoption strategies. Uses client feedback and data analysis to inform improvements, roadmap priorities, and account management playbooks. Develops and hosts client events, conferences, and webinars; reports program effectiveness to senior leadership; and manages cross-functional projects, stakeholders, timelines, and scalable processes across marketing, sales, product, and account management teams.

Build and operate Deepgram’s deal desk, including approval matrices, pricing playbooks, credit and promotion guidelines, non-standard deal reviews, pricing analysis, Salesforce CPQ workflows, and audit-ready approvals. Partner with Sales, Customer Success, Product, and Finance on pricing, packaging, renewals, and revenue recognition. Use AI for first-pass deal reviews and continuously improve desk rules and processes.

Leads Territory Managers across Arkansas, coaching them in the field, driving regional revenue, supporting sales and account expansion, maintaining Salesforce pipeline and forecasting discipline, and translating national strategy into regional execution. The role also involves recruiting and developing talent, surfacing customer and product insights, and collaborating with cross-functional leadership. Approximately 60% travel is required.

Provide first-line IT support across hardware, software, and networking; manage help desk tickets and onboarding; configure devices, perform routine maintenance, document systems, assist vendors, and support compliance initiatives (CMMC Level 2, ITAR).

Build and ship custom full-stack programs for AI labs and product teams, including capture flows, task logic, data pipelines, validation, redaction, provenance, and delivery across web, mobile, and backend systems. Partner directly with technical customers to scope ambiguous requirements, determine what to reuse or build, ship production code, establish data quality processes, and turn repeatable custom solutions into core platform capabilities.