Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
DUTIES: Analyze, manipulate, or process large sets of data using statistical software. Clean and manipulate raw data using statistical software. Identify business problems or management objectives that can be addressed through data analysis. Recommend data-driven solutions to key stakeholders. Create graphs, charts, or other visualizations to convey the results of data analysis using specialized software. Execute end-to-end analyses to answer key product and business questions. Apply SQL and analytical programming tools to extract, transform, and analyze data from various data sources with accuracy and reproducibility. Design and analyze experiments using valid frameworks, correctly interpreting results and surfacing limitations, assumptions, and sources of uncertainty. Perform structured investigations into metric changes and evaluate plausible drivers. Partner with Product, Engineering, and Data Engineering to validate metric definitions, experiment setup, and measurement readiness. Clearly document analytical context, methodology, assumptions, and conclusions to ensure work can be understood and reused by others. Communicate findings to stakeholders in a clear and concise manner, focusing on how results answer the underlying business question. Identify potential data quality or measurement issues and escalate them appropriately. Design causal analyses for complex initiatives, ensuring methodological soundness and appropriate interpretation of results. Remote work may be permitted on occasion within a commutable distance from the worksite.
REQUIREMENTS: Bachelor’s degree or foreign equivalent in Business Analytics, Engineering (any), Math or related; and 2 years of experience in the job offered or a related quantitative occupation. Must include 2 years of experience in each of the following: Reviewing business intelligence, dashboarding, reporting, and data analytics using Tableau, Looker, BigQuery, and AWS (S3) to monitor key metrics, analyze trends, and deliver insights that support process execution, financial analysis, and product development; Analyzing statistical modeling, causal analytics, and experimental design using R (including R Shiny) and SQL to implement clear, actionable insights that inform product strategy, optimize financial outcomes, and guide data-driven business decisions; Manipulating large data sets using Python and Snowflake to perform data extraction, cleaning, transformation, and workflow automation for reporting and analysis; Using Tableau, Looker, and visualization tools including Figma, FigJam, and Miro to translate complex analyses into dashboards, reports, and visual insights that communicate results, identify opportunities, and provide recommendations to stakeholders across product, finance, and business teams.
OTHER: Job Site: New York, NY; 40 hours/week; Salary: $165,000 – $175,000 per year.
CONTACT: Zocdoc, Inc. Requisition GA27AD If interested apply online at https://www.zocdoc.com/about/careers-list/ or email your resume to [email protected] and reference the job title of the role and reference number.
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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Skills Required
- Bachelor's degree or foreign equivalent in Business Analytics, Engineering, Mathematics, or a related field
- Two years of experience in the job offered or a related quantitative occupation
- Two years of experience using Tableau, Looker, BigQuery, and AWS S3 for business intelligence, dashboarding, reporting, data analytics, metric monitoring, trend analysis, and insights
- Two years of experience using R, including R Shiny, and SQL for statistical modeling, causal analytics, and experimental design
- Two years of experience using Python and Snowflake to extract, clean, transform, and automate workflows involving large datasets
- Two years of experience using Tableau, Looker, Figma, FigJam, Miro, and other visualization tools to create dashboards, reports, and visual insights
What the Team is Saying
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What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
