Enabling community financial institutions to win against Mega Banks and FinTechs.
The Role
Lead technical onboarding and launches for new customers, build integrations, internal tools, and automation to streamline implementations, diagnose and fix production issues, and collaborate cross-functionally while identifying AI and tooling opportunities to improve implementation scalability and reliability.
Summary Generated by Built In
About Us
Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.
About the Implementations Engineering Team:
You’ll be part of Narmi’s Implementations Engineering team, a small-in-headcount, high-impact group of engineers operating at the intersection of product, engineering, and our customers. We work closely with Narmi’s Customer Success and Implementation teams to launch new financial institutions on the Narmi One platform, while continuously improving the systems and processes that power those launches. A big part of the role is building the internal tools, integrations, and automation that make implementations faster, more reliable, and increasingly scalable over time. You’ll develop deep product expertise quickly as you diagnose issues, ship targeted fixes, and improve how implementations are delivered in the real world. We actively use modern AI tooling in our own workflows and look for opportunities to build custom tools and automation that help teams across the company move faster and operate more effectively.
We believe the best work happens when great people build together in the same room, so we’re an in-person–first team, typically working from Narmi’s Flatiron office about three days per week with flexibility to work remotely when needed.
What you'll do:
- Lead the technical onboarding and launch of new Narmi customers
- Build integrations, internal tools, and automation that streamline implementations
- Reduce manual configuration and improve the systems behind customer launches
- Diagnose issues and ship targeted fixes and improvements in production
- Work cross-functionally with Customer Success, Implementations, Product, and Engineering
- Identify opportunities to apply AI and custom tooling across the company
What you'll bring:
- A builder mindset: Curious, resourceful, and eager to learn
- Strong professional communication skills and the ability to work across technical and non-technical teams
- BS in Computer Science or similar technical background
- 1+ year of professional experience in software engineering or a technical role
- Based in New York City or willing to relocate
- Authorized to work in the United States
The expected annual base salary for this role is $94,000 - $113,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate's skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected].
The base pay range for this role is $94,000 – $113,000 per year.
At Narmi, how we work is just as important as what we build. We call this The Narmi Standard:
- High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.
- Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
- Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
- High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected]
Skills Required
- BS in Computer Science or similar technical background
- 1+ year of professional experience in software engineering or a technical role
- Strong professional communication skills; work across technical and non-technical teams
- Based in New York City or willing to relocate
- Authorized to work in the United States
- In-person-first availability (typically work from Flatiron office about three days per week)
- Builder mindset: curious, resourceful, eager to learn
What the Team is Saying
Junel
Product Operations
Tay
Implementations
Thomas
Engineering
Santiago
Customer Success
Christian
Product Operations
Narmi Compensation & Benefits Highlights
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Parental & Family Support — Generous leave for primary and secondary caregivers is paired with fertility benefits, family medical leave, and a structured return-to-work program. Company-sponsored family events further reinforce caregiver support.
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Flexible Benefits — Remote-friendly policies include work-from-anywhere flexibility, supported by a home-office stipend and commuter benefits. Flexibility extends to remote-first roles and practices designed to accommodate different work setups.
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Wellbeing & Lifestyle Benefits — Learning and development stipends, fitness or extracurricular credits, volunteer time off, and regular team events broaden lifestyle support. These offerings complement core coverage to enhance day-to-day employee experience.
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The Company
What We Do
By providing one unified platform where FI's can manage the end-to-end customer journey, Narmi securely drives primacy, customer growth, and efficiency. We unlock the very latest solutions in account opening and digital banking to allow our customers to reach their goals. Since our founding, Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and satisfaction. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.
Why Work With Us
We're solving problems that have gone on for decades by bringing institutional and consumer banking together. We believe that creating a better online banking experience comes from collaboration and teamwork, and we're having a lot of fun doing it.
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Narmi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Narmi values flexibility, letting employees work where they’re most productive. NYC-based teams have two monthly in-office days, fostering in-person collaboration and a stronger team dynamic while supporting a balanced, productive work environment.
Typical time on-site:
Flexible
New York, NY
Located just north of Madison Square Park, our office is at the center of NYC’s fintech scene—easily accessible from Manhattan, Brooklyn, Queens, and Jersey City, making it convenient for team members across the city.
