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Enabling community financial institutions to win against Mega Banks and FinTechs.
The Role
Lead and scale the Technical GTM function: define technical sales motion and positioning, manage and coach Technical GTM Specialists, run high-stakes demos, drive deal strategy for complex fintech transactions, partner with Product and Engineering on roadmap and messaging, and provide frontline market feedback to shape product and releases.
Summary Generated by Built In
About Us
Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.
We're hiring a Director, Technical GTM to lead how Narmi's product gets known, understood, and sold to the market. You'll own the strategy and execution of technical sales motion from high-level executive positioning to deep-dive operational demos. You'll sit on the go-to-market leadership team, partner directly with product and engineering on roadmap strategy, and lead a team of Technical GTM Specialists who report to you.
The role is equal parts strategic and tactical. You'll shape how Narmi's breadth and depth gets communicated to prospects while simultaneously solving their specific problems. You'll spend time in the field closing deals, training and developing your team, and ensuring the best of what we build gets externally communicated with precision.
This is a high-impact role that requires someone who's done this before, someone who can drive quick wins while also building repeatable, scalable processes for a scaling company.
Technical Sales Leadership & Strategy
- Lead and develop a team of Technical GTM Specialists; set hiring, enablement, and performance expectations
- Define the technical sales motion and messaging architecture, positioning both the breadth and depth of the platform
- Own the strategic narrative around Narmi's competitive advantages; collaborate with product leadership on roadmap storytelling
- Drive deal strategy on complex, multi-stakeholder transactions with executive and operational buyers
Execution & Delivery
- Personally lead high-stakes demos and deep dives for critical prospects (executive-level and operational-level)
- Manage quarterly planning cadence and provide frontline feedback to product leadership on what the market is asking for
- Partner with product operations on release strategy and go-to-market execution
- Act as the technical authority on the sales team; support the sales organization on complex technical questions and deal structures
Cross-functional Partnerships
- Work closely with product, design, and engineering teams to align on messaging, roadmap priorities, and new feature storytelling
- Collaborate with sales leadership on hiring, training, and go-to-market alignment
- Ensure tight feedback loops between customer conversations and internal strategy
- 8+ years of complex B2B SaaS technical sales experience, with proven leadership of sales engineering or technical GTM functions
- Deep fintech or financial services domain expertise, strong understanding of banking economics (interchange, deposits, lending), and how digital experiences impact financial institutions' business models
- Track record leading technical sales teams through hypergrowth; ability to scale processes without losing quality
- Comfort and credibility presenting to executive buyers (CIO, CISO, COO, Digital Banking leaders)
- Strong pattern recognition: you understand how enterprise fintech deals actually close
- Product mindset—you've partnered deeply with Product, Design, and Engineering to shape roadmap and positioning
- NYC-based or willing to commute to NYC in-person 2-3 days a week (this role requires close collaboration with product and engineering)
- Action-oriented. You drive momentum and avoid endless artifact production. You move fast and make good decisions with incomplete information.
- Prior startup experience in a high-growth, lean environment
- Direct experience with fintech platforms or digital banking tooling
- Banking-as-a-Service (BaaS) or core banking infrastructure background
- Track record of influencing product strategy through customer feedback
- AI-native operating style. You use AI as a daily force multiplier and have opinions about which tools are actually worth using.
This role’s expected annual base salary is $175,000 - $200,000 with on-target earnings in the range of $262,500 - $300,000. In addition to base salary and OTE, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
At Narmi, how we work is just as important as what we build. We call this The Narmi Standard:
- High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.
- Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
- Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
- High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected]
Skills Required
- 8+ years of complex B2B SaaS technical sales experience with leadership of sales engineering or technical GTM functions
- Deep fintech or financial services domain expertise and strong understanding of banking economics (interchange, deposits, lending)
- Track record leading technical sales teams through hypergrowth and scaling processes
- Comfort and credibility presenting to executive buyers (CIO, CISO, COO, Digital Banking leaders)
- Proven product mindset and partnership experience with Product, Design, and Engineering to shape roadmap and positioning
- Willingness to be NYC-based or commute to NYC in-person 2-3 days a week
- Prior startup experience in a high-growth, lean environment
- Direct experience with fintech platforms or digital banking tooling
- Experience with Banking-as-a-Service (BaaS) or core banking infrastructure
- Track record of influencing product strategy through customer feedback
- AI-native operating style and regular use of AI tools
What the Team is Saying
Junel
Product Operations
Tay
Implementations
Thomas
Engineering
Santiago
Customer Success
Christian
Product Operations
Narmi Compensation & Benefits Highlights
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Parental & Family Support — Generous leave for primary and secondary caregivers is paired with fertility benefits, family medical leave, and a structured return-to-work program. Company-sponsored family events further reinforce caregiver support.
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Flexible Benefits — Remote-friendly policies include work-from-anywhere flexibility, supported by a home-office stipend and commuter benefits. Flexibility extends to remote-first roles and practices designed to accommodate different work setups.
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Wellbeing & Lifestyle Benefits — Learning and development stipends, fitness or extracurricular credits, volunteer time off, and regular team events broaden lifestyle support. These offerings complement core coverage to enhance day-to-day employee experience.
Narmi Insights
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The Company
What We Do
By providing one unified platform where FI's can manage the end-to-end customer journey, Narmi securely drives primacy, customer growth, and efficiency. We unlock the very latest solutions in account opening and digital banking to allow our customers to reach their goals. Since our founding, Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and satisfaction. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.
Why Work With Us
We're solving problems that have gone on for decades by bringing institutional and consumer banking together. We believe that creating a better online banking experience comes from collaboration and teamwork, and we're having a lot of fun doing it.
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Narmi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Narmi values flexibility, letting employees work where they’re most productive. NYC-based teams have two monthly in-office days, fostering in-person collaboration and a stronger team dynamic while supporting a balanced, productive work environment.
Typical time on-site:
Flexible
New York, NY
Located just north of Madison Square Park, our office is at the center of NYC’s fintech scene—easily accessible from Manhattan, Brooklyn, Queens, and Jersey City, making it convenient for team members across the city.
