Market Expansion:
Customer acquisition and deployment activity accelerated, with a reported 32% customer-base increase in 2024 and 14 financial institutions going live in Q4 2025 alongside 15 new institutions added during 2025. Announced selections and implementations into 2026, including CTBC Bank USA and enterprise-scale deployments like Beacon Bank, indicate continued reach into larger institutions.
Product Line Growth:
The platform broadened beyond digital banking and account opening to include continued development of Narmi One, the launch of Narmi Lend, and expansion into AI-enabled services and an AI Marketplace. This widening portfolio creates more opportunities to sell additional capabilities across existing and new financial-institution customers.
Innovation-Driven Growth:
Rapid uptake of new AI features is highlighted by 16 institutions going live with AI DecisionAssist within two months, alongside initiatives like the Grasshopper Bank MCP server. These moves suggest innovation is a meaningful catalyst for adoption and expansion across the customer base.
