- Own the outcomes. You're accountable for the results the Consumer Digital Banking team drives. Adapt the strategy and roadmap when you need to.
- Set the vision. Define where Consumer Digital Banking is headed at Narmi. Write the strategic narrative. Make sure every roadmap decision ties back to it.
- Get out of the building. Regularly visit our banks and credit unions. Present Narmi's vision, gather honest feedback, and come back with sharper ideas. Expect to travel 10% of the time.
- Manage stakeholders. Build trust across the company. Loop people into key decisions early so nothing lands as a surprise.
- Drive prioritization. Push hard trade-offs. Make the case to leadership for the resources your team needs. Keep executives close to your team's progress.
- Shape company strategy. Develop deep expertise in consumer digital banking across fintech, bank tech, and community banking. Use what you learn to influence where Narmi goes next.
- Ship quality. Partner with engineering, design, and QA to release products that work and feel good to use.
- Improve how the team works. Spot inefficiencies in how features get specced and shipped. Fix them.
- Launch well. Work with Marketing and Sales on launch strategies and GTM materials that land with our clients and their account holders.
- Bring the voice of the customer into everything. Use research and data to make calls, not gut feel.
- Build a team. You'll start with a small team of product managers and grow it over time. Hire well, coach honestly, and develop the people around you.
- 10+ years in product management, with at least 4 in digital banking, fintech, or payments
- A track record of shipping consumer financial products people actually like using
- Strong UX sensibility paired with the discipline to run real user research
- Fluency with data to guide UX strategy and measure the impact of what you ship
- Comfort being customer-facing. You've presented to external audiences, led discovery sessions, and can read a room
- Willingness to travel regularly to visit our bank and credit union clients
- A track record of balancing technical realities with what customers actually need
- Experience leading product managers, or clear potential to grow into it
Skills Required
- 10+ years in product management
- At least 4 years in digital banking, fintech, or payments
- Experience leading product managers
What the Team is Saying
Narmi Compensation & Benefits Highlights
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Parental & Family Support — Parental leave is framed as generous, with distinct primary and secondary caregiver durations and family-planning support. Family-focused benefits are positioned as a meaningful part of the package.
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Flexible Benefits — Work arrangements are described as remote-friendly with 'work from anywhere' options in the U.S., supported by home-office and commuter benefits. Flexible programs and stipends indicate adaptability to different employee needs.
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Leave & Time Off Breadth — Paid time away is characterized as generous, including PTO, holidays, and volunteering time off. Feedback suggests time-off provisions align with modern tech-company norms.
Narmi Insights
What We Do
By providing one unified platform where FI's can manage the end-to-end customer journey, Narmi securely drives primacy, customer growth, and efficiency. We unlock the very latest solutions in account opening and digital banking to allow our customers to reach their goals. Since our founding, Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and satisfaction. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.
Why Work With Us
We're solving problems that have gone on for decades by bringing institutional and consumer banking together. We believe that creating a better online banking experience comes from collaboration and teamwork, and we're having a lot of fun doing it.
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Narmi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Narmi values flexibility, letting employees work where they’re most productive. NYC-based teams have two monthly in-office days, fostering in-person collaboration and a stronger team dynamic while supporting a balanced, productive work environment.
